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3313 Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid Avaya Aura® Contact Center Maintenance and Troubleshooting Exam 3313 Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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3313 Questions and Answers

Question # 1

In a SIP-enable Avaya Aura Contact Center (AACC) environment, when a call is presented to an agent's telephone, the Avaya Agent Desktop (AAD) also alerts the agent to the incoming call.

If the agent uses AAD to answer the call, what request does CCNS send to switch using Application Enablement services (AES)?

A.

CCT

B.

SIP RTP

C.

TAPI AnswerCall

D TR87 AnswerCall

Question # 2

When troubleshooting Avaya Aura Contact Center (AACC) system faults, you can use the SGM Management Client to view the status of the connection to which two components? (Choose two.)

A.

Application Enablement services (CTI proxy)

B.

Session Manager (Voice inbound proxy)

C.

Communication Manager (voice inbound proxy)

D.

APS server (Presence proxy)

Question # 3

A technician is using the Avaya Grep tool to extract and debug Contact Center Call specific logs.

On the Search tab of the Avaya Grep tool, which three Search Parameters can be used to find Call IDs? (Choose three.)

A.

SIP Call Log ID

B.

Customer Phone Number

C.

CSTA/TR87 Call ID

D.

SIP URI

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