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820-605 Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid Cisco Customer Success Manager (CSM) 820-605 Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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820-605 Questions and Answers

Question # 1

Which item should the Customer Success Manager focus on to enable the adoption of a software solution?

A.

KPI that will be improved by the new product solution

B.

current existing products that are being displaced by the solution

C.

current configuration guide of the product solution

D.

product use case that will achieve the desired outcome

Question # 2

Which method is directly associated with evaluating a customer outcome?

A.

milestones

B.

key performance indicators

C.

metrics

D.

benchmarks

Question # 3

Which definition of a use case is true?

A.

comparison of the marketing description of what a product does to the customer’s experience

B.

list of actions or event steps that a customer uses

C.

list of actions or event steps that typically defines the interactions between a role and a system to achieve a goal

D.

list of instructions that customer uses for their software

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