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ITIL Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid ITIL Foundation (V4) ITIL Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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ITIL Questions and Answers

Question # 1

What is a problem?

A.

An addition or modification that could have an effect on services

B.

Any change of state that has significance for the management of a configuration item

C.

A cause or potential cause of one or more incidents

D.

An unplanned reduction in the quality of a service

Question # 2

What must always be done before an activity is automated?

A.

Check that the activity has already been optimized

B.

Check that suitable new technology has been purchased

C.

Ensure that DevOps has been successfully implemented

D.

Ensure the solution removes the need for human intervention

Question # 3

What are typically recognized through notifications created by an IT service, CI or monitoring tool?

A.

Incidents

B.

Problems

C.

Events

D.

Requests

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