Exact2Pass
What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?
What is used frequently to move customizations from one instance to another?
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?
Which of the following protects applications by identifying and restricting access to available files and data?
Which of the following statements describes how data is organized in a table?
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
What import utility do you use when the field names on the import set match the name of the fields on the Target table?
When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?
Which one of the following is an accurate list of changes that are captured in an Update Set?
What would NOT appear in the Application Navigator if “service” is typed into the filter field?
What are three security modules often used by the System Administrator? (Choose three.)
What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)
IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use?
When creating a global custom table named “abc”, what is the table name that is automatically assigned by the platform?
When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?
Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
What do you call any component that needs to be managed in order to deliver services?
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal? (Select all that apply) Select 2 Answers from the below options
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.
The baseline Service Catalog homepage contains links to which of the following components?
Which configuration allows you to use a script to coalesce data in Import Sets?
Which of the following are a type of client scripts supported in ServiceNow? (Choose four.)
Which one of the following statements describes the purpose of a Service Catalog workflow?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
Which tool is used to have conversations with logged-in users in real-time?
When searching using the App Navigator search field, what can be returned? (Choose four.)
When working on a form, what is the difference between Insert and Update operations?
Buttons, form links, and context menu items are all examples of what type of functionality?
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?
What is the master table that contains a record for each table in the database?
Which term refers to application menus and modules which you may want to access quickly and often?
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?
The display sequence is controlled in a Service Catalog Item using which of the following?
Which feature can be used to categorize a set of records from a list and make them visible to other users?
Which is the most efficient way to move large amounts of data between instances?
One related list, which buttons are commonly used for managing the records on the list?
Choose 3 answers
Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?
What table acts as a staging area for records imported from a data source?
From a related list, what would a user click for personalize the layout of the columns?
A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?
Choose 3 answers
As administrator, what must you do to access feature of High Security Settings?
After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?
Roles can inherit permissions from other roles. Which role inherits all of the permissions of the catalog role and the user_critena_admm role plus has permissions to create Items and Services?
You have been asked to configure a form so an employee could a tablet and select the standard accessary options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take?
Choose 3 answers
You are editing a new incident record and would like the Save" Dutton to be located on the Form header. Which action would need to be taken for that button to appear?
While testing a Catalog Item for ordering an expensive computer, the mandatory approval is being skipped for requester Bob, Smith, but not for any of the other requesters. What could explain the issue?
What is the best practice related to using the Default Update Set for moving customizations between instances?
On a Business Rule, the When salting determines at what point the rule executes. What are the options for specifying that timing?
What actions art taken to filter a long list of records to show only those which have “email” Short Description?
A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and
forecasted into the future. What capability do you suggest for this manager?
Which feature helps to automatically allocate a critical, high priority, service request to the appropriate assignment group or team member?
Which tables are children of the Task table and come with the base system?
Choose 3 answers
What framework can be used to manage the tables and Cis associated with a use case?
The Report Designer contains different sections for configuring your report. Which section is used to specify grouping and calculations to be run against me data?
A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?
Which feature enables business process owners to organize Flow Designer content into unified and digitized cross-enterprise processes via a digitized task board Interface?
What setting allows users to view a Knowledge Base article even if the are not logged in?
What component causes a flow to run after a record has been created or updated?
Which framework can automatically populate values for the priority and Category field based on the Short description field value?
When importing spreadsheet data into ServiceNow, what is the first step in the process?