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Question # 4

After two years of selling mostly prototypes of their product, built to customer specifications, a company is beginning to commercialize this product. The current average cost to build the product is $1000 per unit, where $600 is the bill of materials and $400 id the direct labor. The company currently produces at the run rate of the 100 good units per week from 200 total units processed. The firm currently sells the product at $1500 per unit, without volume discounts. One of the major pressures from their customers is to cut costs by 40% within one year. Which of the following strategies should the firm pursue first based on the following research data ? Please assume there is infinite customer demand.

A.

Acquiring a company overseas in order to manufacture the product, which would reduce costs by 75% in Year 1 (5% probability of the success )

B.

Developing a turnkey operation that reduces costs by 65% in Year 1 (30% probability of the success )

C.

Participate in a joint venture for new R&D that would help reduce costs by 50% by improving yields in Year 1 (20% probability of success )

D.

Licensing out the technology to a corporation in another country that would reduce costs by 55% in Year 1 (15% probability of success )

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Question # 5

Which of the following elements of a competency model allows for clear feedback to employees regarding their career growth?

A.

Highly complex competency model

B.

Highly precise competencies

C.

Extremely broad competencies

D.

Highly integrated competency model across the organization

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Question # 6

You are in the process of evaluating the current global compensation structure, which is based on headquarters biases. One of the remote offices has a very unique culture, Because their culture is diffuse often combining family, life, and work together, is universalistic, and focuses on the collective group.

On the other hand, the other locations, including headquarters, have a culture that is particularistic, individualistic, and specifically divides work and family. Which of the following aaspects of the current structure might be affecting the unique location by the lack of adaptation to local pressurea?

A.

Defined goals are clear, relevant, and ensure line of sight

B.

Company has adopted an aggressive sales commission plan for each salesperson

C.

Company has adopted a gainsharing plan

D.

Every employment offer is deltailed in writing

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Question # 7

What are the 4P’s in Marketing?

A.

Place, Product, Promotion, Partnership

B.

Price, Place, Product, Promotion

C.

Price, Product, Promotion, Productivity

D.

Price, Product, Promotion, Partnership

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Question # 8

Which of the following measures the level of learning achieved by the participants of a training program?

A.

360-degree feedback process

B.

Performance tests

C.

Performance appraisals

D.

Pre-/post measures

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Question # 9

A company is in the process of defining its global competency model. One of the competencies that have come into question is the ability to build consensus as a key attribute todefine a successful global leader. The reason it has come into question is that in some countries, like Japan, it is a sign of weakness for leaders to build consensus around all decisions made. This scenario is an example of which of the following types of tensions common in global expansion?

A.

Global integration vs. local responsiveness

B.

Localization vs. privatization

C.

National culture vs. organizational culture

D.

Standardization vs. localization

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Question # 10

Which of the following describes a statement that specifies the activities which the organization intends to pursue and the course it has charted for the future ?

A.

Mission Statement

B.

Vision Statement

C.

Organizational Values

D.

Strategic Plan

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Question # 11

Which of the following is NOT a reason to outsource ?

A.

To share financial risk

B.

To manage a difficult risk

C.

To create value

D.

To gain access to world-class talent

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Question # 12

A Product Manager has been identified to travel 2 weeks every month to the Asia Engineering office on extended business travel for an eight-month period. The other 2 weeks of the month, she works at the U.S. Based headquarters. Which of the following training programs is the MOST critical to ensure success on the job ?

A.

Technical ability

B.

Cross cultural team building

C.

Language

D.

Cross cultural training

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Question # 13

You are in the process of developing a global compensation structure. Which of the following factors dose NOT contribute to a balanced and consistent compensation strategy?

A.

Perceptions of fairness by employees

B.

Continual communication across functions and locations

C.

Cross-cultural training

D.

Assumptions of working standards understood, ie hours worked on average in a week, termination costs.

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Question # 14

Which of the following represents a HR strategic activity?

A.

Recruitment of staff for new R&D project

B.

Implement annual performance appraisal programs

C.

Designing an employment brand

D.

Provide specific job training programs

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Question # 15

A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique service for demographics experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Corporate headquarters is trying to decide whether to offer one dingle line of products shared throughout each chain or to offer one single line of products shared by each region. This scenario is an example of which of the following types of tensions common in global expansion ?

A.

Value creation measure vs, standardization

B.

Localization vs, privatization

C.

Global integration vs, local responsiveness

D.

Activity measure vs, results measure

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Question # 16

Which of the following is NOT a reason why individuals refuse international assignments?

A.

Personal familial issues, like spouse is reluctant to change careers or children are already in high school

B.

No clear, identified path for career development guaranteed after the assignment

C.

Financial incentives are inadequate

D.

Company’s poor record of successful expatriations programs

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Question # 17

Which of the following ways does a U.S. company practices regarding industrial relations differ from the approach of most nations?

A.

Automatic representation

B.

Government mandate approach

C.

Positive approach

D.

Employer free speech

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Question # 18

Which of the following factors is LEAST likely to affect how attractive an intermational assignment may be to a potential expatriate?

A.

Employment lows in the country where the international assignment is located

B.

Opportunity for career growth and learning

C.

Competitive compensation consistent with corporate standards

D.

Company is in the multinational stage of globalization

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Question # 19

An organization is in the decline stage of the organizational life cycle. It has worldwide locations throughout North America, Europe, and Asia. However, it will be closing three of offices within the next two years. This was joint decision made by the management team at the annual managers’ meeting, which all managers above the senior manager grade level attended.

Key personnel in each of these offices are not worried because they will likely be re-deployed to meet specific organizational needs. In fact, this was what had occurred last year to one of its offices had shut down. In addition, management has reiterated this message. Which of the following stages of globalization BEST describes the phase this company is in?

A.

Global

B.

Multinational

C.

International

D.

Transnational

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Question # 20

Human resource management is conducted to achieve______goals.

A.

Organizational

B.

Personnel

C.

Supervisory

D.

Management

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Question # 21

An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The foreign operations are relatively new, fully operational only within the last 5 years. During this time, each office has caucused on building both technical and managerial talent within its own site. Once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. Which of the following stages of globalization BEST descries the phase this company is in?

A.

International

B.

Transnational

C.

Multinational

D.

Domestic

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Question # 22

Which of the following represents an argument why nations should confer within organizations like the EU to create minimum labor standards worldwide ?

A.

Passing judgment can be viewed as imperialistic

B.

Puts some countries at a competitive disadvantage

C.

In order to meet binding regulations of the respective organization

D.

May impede a nation ? s comparative advantage, only worsening conditions for internally

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Question # 23

Which of the following factors dose ONT affect the trainability of individuals?

A.

Perception of environment

B.

Time

C.

Ability

D.

Motivation

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Question # 24

An Organization’s sales team is made up of two individuals to sell its products internationally. In lieu of the small group, the company has decided to utilize representatives from other inability to communicationicate its technical aspects. Which of the following elements should the sales team work with marketing on to resolve this promblem?

A.

Improve Place (ie channel partner relationships)

B.

Improve Product

C.

Improve Promotion

D.

Lower Prices

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Question # 25

An organization is evolving from a largely domestic to a multinational company with offices around the world. There has been some tension between the new offices and headquarters in regards to the level of freedom of each of the sites. Which of the following steps should be the next step in this change management process towards further globalization?

A.

Develop a cultural roadmap for the company

B.

Communicate the desired change and have senior management sell the idea throughout the organization

C.

Have senior management meet to discuss and decide on the future vision for the company

D.

Assess the external environment to benchmark the need for need for change

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Question # 26

A U.S. based high tech company decides to build a R&D office in Bangalore, India. Which of the following terns describes this kind of expansion decision?

A.

Greenfield operation

B.

International merger

C.

Joint venture

D.

Trading house

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Question # 27

Which of the following scenarios does NOT usually lead to driving global organizational change?

A.

Operational problems

B.

Initiative to reduce costs

C.

Response to competitive threat

D.

Turnover in a region

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Question # 28

Which of the following is NOT a variable that differs between replacement planning and succession planning?

A.

Identified skill requirements

B.

Tools utilized

C.

Information flow

D.

Outlook into future (in terms of time)

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Question # 29

A product manager is sent around the world to visit the various engineering sites in order to help develop the appropriate customer customer specifications into the final product. According to Hofstede, which of the following is NOT a potential underlying cultural value that the product manager should consider as being implicit in the interactions with the engineers and their behavior ?

A.

Defined gender roles

B.

Individualism vs. collectivism

C.

Level of uncertainty avoidance

D.

Universaliam vs. particularism

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Question # 30

You have decided to outsource the moving service for all expatriate assignments. After an individual is chosen and has accepted an international assignment, you provide all necessary contact information to both parties with specific deadlines. Which of the following steps is the next step in managing the vendor ?

A.

Monitoring operations for continual improvement

B.

Specifying objectives to the vendor

C.

Ensuring regular communication and reporting between parties

D.

Periodic management reports

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