Theadoption and feasibility of blockchainvary based on several key factors including:

Type of asset(physical/digital)

Technology maturityin the industry

Existing standards and regulations

Thestrength of the surrounding ecosystem

“The feasibility of blockchain implementations depends on the nature of the assets being managed, regulatory environment, technology readiness, and the maturity of the surrounding business ecosystem.”

– ABPMP CBOK®, Chapter 10 – BPM Technology

Process models should be created toaccurately and sufficiently represent how a process works, ensuring alignment with real operations and objectives. It’s not limited to a specific department (like IT), but used across roles for analysis, improvement, and communication.

“A process model is a representation of the actual or desired process, sufficient for its intended purpose, such as understanding, analysis, communication, or automation.”

– ABPMP CBOK®, Chapter 2 – Process Modeling

Top managementplays a key role insponsoring and supportingchange but isnot directly responsible for implementingdetailed change measures. That responsibility lies withproject managers, process owners, and operational teams.

“Leadership is responsible for setting direction, removing obstacles, and sponsoring transformation efforts. Execution is delegated to implementation teams and process leaders.”

– ABPMP CBOK®, Chapter 7 – Process Transformation

Their support includes:

Vision and direction

Governance and sponsorship

Empowerment of teams

At the conclusion of design, it's essential tovalidate process performancebefore full-scale rollout. Techniques such as:

Role playing(walkthroughs with stakeholders)

Prototyping(a scaled or digital mock-up of the process)

Direct observation(to evaluate realism and clarity)

These help ensure the process works as intended under real conditions.

“Testing the designed process through techniques like role play and prototyping helps validate process flow, decision points, and user experience before deployment.”

– ABPMP CBOK®, Chapter 5 – Process Design

This validation step helps:

Identify missed dependencies

Expose potential bottlenecks

Gain early stakeholder feedback

Aprocess repositoryis a centralized system forstoring, organizing, and managing process models. It ensures that models areeasily accessible, version-controlled, and traceable. This promotes consistency and collaboration across the enterprise.

“A process repository is an electronic system used to store process models and associated documentation. It provides version control, change management, access control, and facilitates governance.”

– ABPMP CBOK®, Chapter 7 – BPM Technology

Benefits include:

Centralized access to approved models

Change tracking and audit trails

Standardization across teams and departments

In modern BPM practices,Design ThinkingandAgilemethodologies are increasingly applied to process design. They encourageuser-centered, iterative, and innovative approachesto designing processes that are more adaptable and responsive.

“Applying Design Thinking to process design ensures that customer needs are addressed from the start. Agile principles allow for iterative testing, feedback, and refinement.”

– ABPMP CBOK®, Chapter 5 – Process Design

Benefits include:

Faster feedback loops

Continuous improvement from real-world usage

Higher customer and employee satisfaction

BPM Centers of Excellence (CoEs)are typically structured as either:

Centralized: One core team managing process standards and support across the enterprise.

Decentralized: Localized teams within departments with process support tailored to specific needs.

“CoEs can be organized in centralized or decentralized models depending on governance preferences, organizational culture, and the scale of operations.”

– ABPMP CBOK®, Chapter 8 – Enterprise Process Management