In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account.

Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement? (Choose two.)

An end user of the application experienced a browser crash while working on a highly available system. Crash recovery is enabled. Does the user to be reauthenticated?

an application provides the user with written instructions for completing a form. How do you ensure that the instuction can be localized without updating the application?

which two of the following action are required to configure your application to support SSO authentication ?

Review the following classes and properties:

A field group list is defined at the MyCo-Lending-Work work pool level. The find group list name is Loans: the specified data type is MyCo-Data-Loan.

Which three statements are valid? (Choose Three)

your application connects to two REST services that list details about bank offices.

One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.

the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in cities with that name. The application uses data pages to cache details about bank offices.

select two options to configure a data page to accept either a postal code or a city name as a parameter and call the appropriate REST connector.(choose TWO)

You are using pega express. You want to avoid creating unnecessary case-level properties

and views. Which three actions do you take to accomplish this goal? (choose three)

The following figure depicts a hierarchy of applications that are built on other applications.

Specifically , the productionapp application is built on applications customerapp and

employeeapp. Each of these applications has additional built-on applications, including the duplicated MYEnterpriseApp application, which has two different versions in use. All applications are built on the same version of PegaRUUS.

an application to onboard new bank customers create child cases for each account that the

customer opens.

You need to configure a report definition that lists new customer cases created in a given day and the

average opening balance for all account child cases for each customer.

which reporting feature do you use?

You are working with BigCo to create an application for insurance quoting. BigCo is a multinational corporation that has traded on the NASDAQ as BCO. BigCo headquarters is located in the UK, and the company has division for each geographical location.

You expect the application to contain two types of work: Quote and Policy.

The Quote guides the sales preventative through one or more quote with the customer. Each quote must be retained by the system and visible to the sales representative and the manager, any data captured during the quoting process must be available to the Policy case. The Policy represents the accepted insurance quote.

For the next year, BigCo intends to use the insurance quoting application only for the personal insurance business in the United Kingdom, Joe the business experts (SMEs) to understand the quoting process. Joe uses Pega Express to develop the quoting application with the SMEs.

Default application settings are shown in the image.

What two edits do you make to the advanced configuration based on information in the reading passage? (Choose Two).

when a customer submits a credit card dispute, the application connects to an external service to retrieve all transactions made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order. when a case worker reviews the dispute, the application displays the 10 most recent transactions.

if the case worker does not see the disputed transaction in the list, the case worker can search for additional transactions. the case. the case worker can filter search results on transaction date, the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. the case worker cannot paginate through the results.

how do you configure the data page to satisfy all the requirements in the scenario?

application ABC defines and creates survey cases based on a customer s profile. a second application, ABCproxy, is hosted in a cloud environment. the ABC proxy application creates a survey proxy case on demand from application ABC. The questions contained in the survey case are transferred to the survey proxy case. customers answer questions on the survey using the ABC proxy application. the completed survey information is passed back to the survey case created by application ABC. the company wants to use REST services to accomplish this interface. select and move the three options that are needed to satisfy the requirement to the configuration columns and place.

XYZ Corp users are experiencing delays in the application that you suspect is related to the database.

Which two options do you recommend to isolate the issue? (Choose Two)

A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director.

In order to allow the three physicians to review the orders in parallel, how would you configure the process?

You are configuring the container settings of a display a title. The title is based on the type of loan requested

BigCo receives complaints from existing customers and new prospects that BigCo representatives contact them with irrelevant offers and products.

Which two Pega solutions do you suggest to help solve this problem? (Choose Two)

An online sales application supports both laptop and mobile devices. You are configuring the application skin and you notice the responsive layout in the mobile device is not displaying views as stakeholders require.

Which two options allow you to resolve this situation without negatively impacting the laptop users? (Choose two.)

A user report poor application performance at 5:00 pm yesterday. which two tools do you use to review the user's session to identify the cause of the poor performance ?

You oversee a medium-size development team, and some of the team members are new to

pega. What are the most efficient ways to ensure that the rules the team creates adhere to

best practices? (choose two)

An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.

Which two factors contribute to the delay? (Choose Two)

You are working on an insurance claims application that receives claims through email. The company receives 500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain. After the claim is verified. The system automatically responds with email containing the claim ID.

The application is developed in the Pega cloud environment. The production environment is currently running on premises.

What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?

You imported a rule-admin-product (RAP) file that contains new features into a user acceptance testing(UAT) environment. Select the option that ensures basic functionality behaves as expected before inviting users to start acceptance testing.

XYZ, Inc. is multinational software interested in deploying a worldwide application as soon as possible. The application currently does not have requirements that depend on its user’s geographical region. An outside consultant suggested that the application initially be generated with a framework and implementation layer.

Which three questions do you ask to validate the outside consultant’s recommendation? (Choose Three)

An application uses LDP authentication users have role and application attributes, but not access group attributes. select the two tasks required to configure the application to uses LDAP attributes to determine the access group for a user

A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?

An application, created by MyCo, has a number of rules implemented as decision tables that use "Title" as an input as seen in the sample rule below:

MyCo is finding a number of application defects caused by incorrect spellings in the title field. The valid titles are stored as field values. MyCo is requesting options to help prevent these types of errors. Which of the following approaches is most applicable? (Choose One)

When implementing a Next-Best-Action, the customer Lifetime value Threshold is used to __________ for an offer

You manage a 30-person development team with members located across the globe.

Which Pega Cloud environment best supports the needs of your team?

You isolated the problem to node ! of the cluster. Y see node 1 goes down shortly «ift

What is the likely cause of the out of-memory error?

Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon. The application is almost completely unresponsive for some users shortly after

3:00 P.M. Other users do not experience this problem until later in the day.

You do not have access to the Production environment, but you do have access to AES. The production environment has three nodes and a load balancer.

You need to resolve this issue because a new division of the organization will start using the application next month.

How do you begin your research to diagnose the cause of the reported performance issue?

You isolated the problem to node 1 of the cluster. You see node 1 goes down shortly after

3:00 p.m. every day with an out-of-memory error. Which two alerts typically precede this

condition?(choose two)

XYZ Corporation wants to perform extensive analysis on work party information across various case types in near real time. At the same time, XYZ wants to minimize the impact this analysis has on case workers using Pega applications.

Choose two options that would contribute to viable solutions. (Choose Two)

which of the following things do you need to add to the whitelist for a mobile application to function correctly while offline?

An application contains cases which transition though different statuses throughout their life cycle which typically lasts 3 months.

Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.

Which of the following Skin rule customizations help satisfy the states requirements?

XYZ corp has requirement to send an email to every person who has used a certain service in the previous month thanking them for doing business with XYZ. Generating and sending these emails take a certain amount of time XYZ wants these email processed as quickly as possible to avoid interfering with emails sent during business hours.XYZ also wants to ensure that the thank-you email is not sent to the same person twice

In the Answer Area, determine where data is stored for each design option.

you are configuring authentication for a pega web mashup implementation.

how do you ensure the host system origin is trusted?

A company wants to run the same pega application in its eastern US office as well as its india

office. The eastern united states server runs in the eastern united states time zone. The india server runs in the india time zon. The company wants a process to run in both offices at the same time world-wide once a day regardless of the server's location

How do you efficiently meet this requirement?A. Define two advanced agents that call the same activity. one agent is scheduled to run at a time in the eastern united states time zone and the other agents is scheduled to run at a time in the india time zone. The activity checks both the local time zone and the local time. if the local time is close to the expected time the activity should run it continues otherwise it exits

B. Define two advanced agent that call the same parameterzied activity. One agent passes eastern united states time zone to the activity, and the other agent passes india time zone. The activity checks

the local time zone. if the parameter matches the local time zone, the activity continues. otherwise it exits

C. Define a single adavanced agent that is scheduled to run in any desired time zone. in the Eastern us server modify the agaent schedule to run in the eastern united states time zone. For the india server, specify the india time zone within the agent schedule

D. Define a single advanced agent that is scheduled to run in either the eastern united states zone or the india time zone. Ensure that the clocks with the servers in both offices are synchronized using the simple Network time protocal

A slow-running connector must run whenever the status of a case changes.

select the three steps to configure a solution that minimizes the delay experienced by the user

XYZ corp expects managers to create a variety of reports. Those reports are always based on the same set of classes, but every report does not use every class in the set.

to simplify report creation for managers, you create________________________

You are configuring the container setting of a section to display a title. The title is based on the type of loan requested. The section has a parameter defined named Loantype

You are designing a case life cycle to process fraudulent charge claims. After a list of suspected fraudulent charge is submitted, the case advances to the processing stage. In the first step of theprocess fraud claim process, a seprate child case must be created for each suspected fraudulent charge.

After all necessary fraudulent charge cases are created, the parent cse advance to the next step where the customer is notified that their claims are being processed

choose three actions needed to configure the missing step so that a separate child case is created for

each fraudulent charge selected

Customer information is captured in an application. Corporate policy states that private information be secured and only visible to a limited users.

Which configuration do you recommend?

You review and tune the agent configuration on a production system since some default

agents----------------and--------------.(choose two)

How do you encrypt the storage stream of the class MyOrg-HR-Work-RFP?

set the three security tasks you perform when deploying an application to a production environment. (Choose Three)