Exact2Pass
An application include two case types: expense report and purchase requests which two steps are required to enable support for both case type for offline user on a mobile device ?
You are configuring the container settings of a display a title. The title is based on the type of loan requested
MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
A pega application has cases that represent customer accounts each with many members.
When a member of a customer account registers with the application through an offline
component, a related registration transaction is recorded. An advanced agent updates the
customer account cases with new members. The application is running in a multimode
system and advanced agents are enabled on all nodes. Which two elements are valid design
choices? (choose two)
You isolated the problem to node 1 of the cluster. You see node 1 goes down shortly after
3:00 p.m. every day with an out-of-memory error. Which two alerts typically precede this
condition?(choose two)
What advantage does a rule-utility-function have over a rule-obj-activity?
your application queues items for a standard agent a case has not been updated as expected by the agent. on the system queue management landing page the queue status for each item us available.
what two issues can be identified in the system queue management landing page using the status?
(choose two)
You are working on an insurance claims application that receives claims through email. The company receives 500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain. After the claim is verified. The system automatically responds with email containing the claim ID.
The application is developed in the Pega cloud environment. The production environment is currently running on premises.
What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?
A security requirement states that personal data should only be visible to managers in the HR
organization. All personal data is contained in a single section.
How do you restrict access to personal data ?
An application allows users to manage Account cases. You need to configure security so that users are allowed to view and update account only if they are the primary or secondary owner
how do you implement this requirement?
You are designing a case life cycle to process fraudulent charge claims. After a list of suspected fraudulent charge is submitted, the case advances to the processing stage. In the first step of theprocess fraud claim process, a seprate child case must be created for each suspected fraudulent charge.
After all necessary fraudulent charge cases are created, the parent cse advance to the next step where the customer is notified that their claims are being processed
choose three actions needed to configure the missing step so that a separate child case is created for
each fraudulent charge selected
your application connects to two REST services that list details about bank offices.
One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.
the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in
cities with that name. The application uses data pages to cache details about bank offices.
which approach do you use to populate a data page with a list of bank offices in a postal code from the REST service?
How do you configure an application to monitor changes made to delegated Decision Table in a production environment?
XYZ corp expects managers to create a variety of reports. Those reports are always based on the same set of classes, but every report does not use every class in the set.
to simplify report creation for managers, you create________________________
your application connects to two REST services that list details about bank offices.
One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.
the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in cities with that name. The application uses data pages to cache details about bank offices.
select two options to configure a data page to accept either a postal code or a city name as a parameter and call the appropriate REST connector.(choose TWO)