Summer Special Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: buysanta

Exact2Pass Menu

Question # 4

Due to a tight schedule, a project team member suggests skipping the quality check of a minor deliverable. What should the project manager do?

A.

Evaluate the impact of skipping the quality check for the deliverable.

B.

Seek approval from the sponsor on an extension of the project schedule,

C.

Seek approval from the quality board to skip the quality check.

D.

Ask the team member to work overtime to complete the quality check.

Full Access
Question # 5

The project team is planning a schedule with limited information. The team |s having

issues identifying the detailed tasks and estimating task durations.

Which three techniques should the project manager use? (Choose three)

A.

Rolling wave planning and an adaptive approach

B.

Relative estimation to determine the task or deliverable sizes

C.

Iterations and reviews to continuously keep adapting the plan

D.

Bottom-up estimating based on a work breakdown structure (WBS)

Full Access
Question # 6

A senior-level executive approached the project manager of a highly visible project that is currently in the execution phase. The executive indicated that they do not support the project

and will be actively trying to prevent its success by reailocating key team members to another critical project.

What should the project manager do?

A.

Request help from human resources to keep the key team members on the project.

B.

Work with the project sponsor to determine an appropriate response.

C.

Ask to meet privately with the senior-level executive to discuss the matter further.

D.

Discuss the incident with the key project team members.

Full Access
Question # 7

One deliverable for a project is to translate and print materials for students every 2 weeks Printing services are available but without guaranteed time lines because other projects make a significantly higher profit and have a higher priority

What should the project manager do to mitigate the risk of not having the materials printed on time?

A.

Meet with the manager to set a high priority for printing the materials

B.

Create a change request to modify the print requirements

C.

Include a risk response in the resource management plan

D.

Purchase a high-volume printer specifically for this project.

Full Access
Question # 8

An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?

A.

Review the process and remove the impediment

B.

Escalate this to the project director for a resolution

C.

Remove the certification need from the project scope

D.

Escalate this to the agile lead of the second team

Full Access
Question # 9

A project is approaching its project closure phase, and the project manager receives

an email from a key stakeholder who complains that the project documentation and artifacts have not been updated. The project manager assigns a project specialist to support the project management office's (PMO) effort to update the project documentation and artifacts.

Which three actions should the project manager ask the project specialist to take? (Choose

three)

A.

Create a quality assurance plan for the documentation.

B.

Identify the components of the project documentation.

C.

Archive only the initial and draft versions of the documents.

D.

Ensure that the documents are in an easily retrievable form.

E.

Collect the documents at the time of their creation.

Full Access
Question # 10

A project manager at a plant with continuous operations needs to deliver a project urgently to meet a market opportunity. What should the project manager do to meet the time-to-market need?

A.

Add resources to activities

B.

Conduct serial activities on tasks

C.

Increase the number of standup meetings

D.

Perform tasks in parallel

Full Access
Question # 11

A project is almost completed, and both the sponsor and the project management office (PMO) are happy with the project manager's performance reviews. The project manager is under budget and ahead of schedule. However, a team member asks to add a feature to the product that will make the product more impressive and acceptable to the end users.

What should the project manager do first?

A.

Accept the feature.

B.

Determine if the feature is within the scope.

C.

Submit a change request! for the feature.

D.

Reject the feature.

Full Access
Question # 12

A project is coming to a close, and the experienced project team members will be moving on to the next project. Who is responsible for ensuring that the appropriate knowledge transfer is done prior to project closure?

A.

The project manager must ensure that the knowledge transfer occurred and that this is also included in the organizational process assets (OPAs),

B.

The project team members need to ensure they have supplied sufficient knowledge transfer.

C.

The project sponsor must ensure all knowledge transfer is completed before project closure.

D.

The stakeholders need to ensure they have received sufficient knowledge transfer for ongoing support after the project handover.

Full Access
Question # 13

A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.

How should the project manager proceed?

A.

Calculate the payback period (PBP) for building a new branch in each location versus renting an existing building.

B.

Calculate the costs for each option in each location and compare the net present value (NPV) for each.

C.

Perform a Kano analysis on building a new branch versus renting in each of the locations.

D.

Perform a gap analysis on renting in each of the locations.

Full Access
Question # 14

A quality Issue that requires a change to the quality standard Is encountered In a project Currently, there Is no budget available for the required changes. What should the project manager do?

A.

Check the change management plan

B.

Document the issue in the scope management plan.

C.

Conduct a team brainstorming session to resolve the issue

D.

Check the quality management plan

Full Access
Question # 15

In the middle of an iteration, the product owner tells the agile team that the

government has updated legal requirements. This will result in some changes in the product

definition.

How should the project manager handle this situation?

A.

Review the iteration backlog because the product definition has changed and needs to

be reassessed before continuing the project.

B.

Continue work and ask the product owner to assess the changes and add/remove the

stories as needed in the backlog.

C.

Ask a business analyst to assess the changes and then add/remove the stories in the

backlog and prioritize them by business value.

D.

Ask the product owner to add new changes to the bottom of the backlog in order to

handle the modifications as a change request.

Full Access
Question # 16

During a status review meeting a team member raises concerns about tasks that are not being completed due to an underperforming resource on the team. What should the project manager do first?

A.

Ask the team to solve the issue internally and review the underperforming resource's situation

B.

Meet with the team member privately to discuss the problem and work together to find a solution

C.

Contact the functional manager and request to replace the team member with a better resource

D.

Discuss various options to improve the team member's performance with their functional managers

Full Access
Question # 17

During a standup meeting, a team member raises the issue that they have blockers and impediments preventing them from moving on to the next task. How should the project lead

handle this situation?

A.

Support the team member by removing the blockers and impediments.

B.

Allocate the blockers and impediments to the product owner to resolve.

C.

Insist that the person who raised the blockers and impediments take ownership.

D.

Add any blockers or impediments to the risk register,

Full Access
Question # 18

An agile coach and technical writer for a globally distributed agile team are In a country with a 9-hour time zone difference from the agile team. The agile coach and project lead disagree on the timing for the daily standup. The project lead thinks the standup should be at 10:00 am local time, but

the agile coach and technical writer feel that is an inconvenient time for them.

How does the project lead ensure adherence to agile practices?

A.

Escalate to management that the agile process is not going to work and ask them to speak to the agile coach,

B.

Have two separate daily standups, one for the agile coach and technical writer and one for the agile development team.

C.

Have a discussion with the team on the approach and come to a decision on when the daily standups should be.

D.

Inform the agile coach that the daily standup will be at 10:00 am local time and ensure all parties can attend.

Full Access
Question # 19

An established project team with a good track record has been working on a project for one year The project manager trusts the team and the work they produce. Which term describes the project manager's management approach?

A.

Laissez-faire

B.

Transactional

C.

Transformational

D.

Charismatic

Full Access
Question # 20

A project manager is leading a team of diverse individuals of all ages. The working hours for the project were set at the beginning of the project, and all team members agreed to the hours. However, later in the project, one of the team members informed the project manager that the previously agreed upon hours no longer work due to the team member's personal commitments.

What should the project manager do?

A.

Allow the most senior team members to decide the time that works for the team.

B.

Reassess the team's hours collaboratively so that the team is not impeded by the issue.

C.

Discuss the lack of dedication with the team member and their functional manager.

D.

Remove the team member from the project team to be fair to the other members.

Full Access
Question # 21

A large and complex program in an agile environment has experienced an increase in

escalations from the client side. The rates and responsibilities are unclear, and the client does not have any direction regarding the escalation process.

What should be done to resolve this issue?

A.

Invite the client and product owner to all planning, review, and retrospective meetings.

B.

Accept the escalations and manage them so the working relationship with the client is

not impacted.

C.

Review and clarify roles, responsibilities, and the governance model at the next sprint

review meeting.

D.

Invite the product owner to attend all Scrum meetings and define the governance model

and escalation path.

Full Access
Question # 22

A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches.

What should the project manager do?

A.

Inform the stakeholder that they must level their knowledge with other stakeholders.

B.

Update the risk register with the potential impact and apprise the steering committee.

C.

Inform the project management office (PMO) that the team will use a predictive approach for this project.

D.

Allocate time to mentor the stakeholder in the selected project approach.

Full Access
Question # 23

Due to a statewide emergency, a project team for a global insurance company is being forced to complete a project virtually, The project manager is tasked with conducting meetings where confidential patient information will be presented.

What tool should the project manager use to conduct meetings with the project team and clients?

A.

Use a third-party instant messaging tool.

B.

Use a password-enabled audio/video product,

C.

Use a popular social media platform.

D.

Use a collaborative electronic whiteboard,

Full Access
Question # 24

A project manager was recently assigned to a new project that is about to start. The

organization has already signed a fixed-cost contract with the customer detailing the scope and final delivery date, but the project manager has identified several internal constraints and conditions that will certainly prevent the project from being completed in the number of iterations initially planned.

What should the project manager do next?

A.

Create an issue log template that will be used to identify and track impediments.

B.

Create a contingency plan in case the project deviates from the initial plan.

C.

Create a schedule management plan to ensure the project meets the delivery date.

D.

Create an assumption log and map assumptions to impediments based on the impact to

the project value.

Full Access
Question # 25

During a kick-off meeting at the start of project execution, the vendor presents a

migration plan to client stakeholders. The director of the business unit that owns the solution being migrated demands the ability to make the final go/no-go decision about whether the systems go live.

What should the project manager do?

A.

Schedule a meeting with the director to provide proof of expertise so the client

stakeholders will trust the project team's decision.

B.

Schedule a meeting with the project sponsor to determine if it is appropriate to accept

the director's request to provide a decision.

C.

Confirm with the director that the client stakeholders will be made accountable for the

decision in the responsibility assignment matrix (RAM).

D.

Ask the client to initiate a change request to make the director accountable for the

decision.

Full Access
Question # 26

An agile project is in the seventh iteration with multiple changes being accommodated from the project start due such as regulatory changes technological innovations market competition and other changes What should the project manager do to manage these continuous changes coming into the project?

A.

Ask the product owner to stop accommodating further changes to the scope

B.

Leverage the product owner to monitor the external environment

C.

Accommodate the critical and urgent changes in the current iteration

D.

Suggest to the product owner to execute the changes in a separate project

Full Access
Question # 27

A sales team working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay. The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

A.

Have a discussion with the sales team to find a solution to the issue

B.

Validate the reason and add n as an issue m the issue log

C.

Escalate the issue to the functional manager

D.

Direct the sales team to speak with accounting to resolve the issue

Full Access
Question # 28

During initiation of a new product improvement project, a project manager finds historical data showing that a similar project resulted in customers complaining of an even worse user experience compared to the previous product version

How can the project manager prevent this outcome in the new project?

A.

Hire a team of external users to perform acceptance testing on the product.

B.

Define a user focus group as external stakeholders with a high influence on outcomes

C.

Hire a consultant to perform a benefit analysis as an input to the project charter.

D.

Define a high-level risk and plan mitigation after completing the work breakdown structure (WBS

Full Access
Question # 29

A team member shares with their functional manager some negative details about the performance of another team member that was discussed during the retrospective. The project manager finds out about this discussion

What two actions should the project manager take? (Choose two)

A.

Contact the team member's functional manager and invite them to the next retrospective

B.

Meet with the entire team to review the ground rules about safe environments

C.

Meet with the product owner to talk about the situation.

D.

Contact the team member to explain what information can be shared outside the team

E.

Meet with the sponsor to review the situation.

Full Access
Question # 30

The project manager is reviewing the program risks and issues with key stakeholders One of the stakeholders wants to understand when the risk may potentially become an issue. What artifact should the project manager share with the stakeholder?

A.

Issue log

B.

Project management plan

C.

Risk management plan

D.

Risk register

Full Access
Question # 31

As part of the strategic plan, a company decides to implement a new software platform to manage a centralized document repository. Some requirements are clear and some need more detail.

What should the project manager do first to decide how to manage this project?

A.

Select a predictive development life cycle based on the team's experience

B.

Determine the most appropriate life cycle approach for the project

C.

Register all requirements into a backlog for further detailed analysis.

D.

Split the requirements, put them into two separate projects, and apply different approaches

Full Access
Question # 32

The steering committee has asked a project manager experienced in agile to provide an indication of the time remaining on a medium-sized project What tools can be used to provide this information?

A.

A release burndown chart

B.

Analysis of the business requirements document

C.

Story points for the remaining user stories

D.

Surrogate measurements

Full Access
Question # 33

A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted What approach should the project manager take to remove this impediment?

A.

Follow a predictive approach in order to obtain formal acceptance of each deliverable

B.

Work with the product owner to define the minimum viable product(s)

C.

Reinforce the negotiation and soft skills of the team through training

D.

Develop and monitor a plan with due dates to reduce the time of completing the product

Full Access
Question # 34

A company has decided to implement a new archiving system A data breach occurred during the implementation of the project

What should the project manager do first?

A.

Implement the planned risk response to handle the issue.

B.

Review possible alternative documentation methods with team

C.

Update the risk register with the risk and proposed impact.

D.

Ask the team to fix the system to resolve the issue

Full Access
Question # 35

A global petroleum crisis has affected the distribution of crude oil in the region where the construction project is underway Materials are not being delivered on time and this phase of construction is already behind for what was initially planned.

What should the project manager do first to prevent the project from going further off track?

A.

Perform a risk assessment and define a risk response action plan.

B.

Proceed with the project using management reserves to cover any delays or losses.

C.

Propose a pause in this phase to save labor costs and asset depreciation.

D.

Establish new partnerships with other suppliers in anticipation of any delays.

Full Access
Question # 36

During the implementation phase of a construction project the customer asked a key subcontractor to deliver a work package ahead of time The subcontractor was not prepared for it and asked the project manager for additional budget What should the project manager do first?

A.

Ask upper management for more funds and update the project budget

B.

Revise the project scope accordingly to cope with the budget changes

C.

Update the risk register and project log. and manage the budget closely.

D.

Submit a change request to accelerate the project as requested

Full Access
Question # 37

A project team is having difficulties understanding technical details regarding requirements The information was not initially provided by the customer, but the information is critical in the current iteration for clarification on how tasks need to be accomplished

How should the project manager approach this situation?

A.

Request that the customer reviews and clarifies feature definitions for the current sprint

B.

Send a burndown chart of the current sprint to the customer and seek clarifications.

C.

Educate the customer and have them participate in daily standup meetings.

D.

Schedule weekly meetings and product reviews with the customer to clarify requirements

Full Access
Question # 38

During the implementation phase of a project, a new regulation affects the project, and a critical status meeting discussing the scope changes is required. The project manager discovers that a key stakeholder cannot attend the scheduled meeting

What should the project manager do?

A.

Call for a change control board (CCB) meeting, and inform the stakeholder about the outcome

B.

Update the communications management plan and implement the change

C.

Meet with the project sponsor to discuss how to address the situation.

D.

Meet with the stakeholder prior to the meeting to obtain their opinion

Full Access
Question # 39

Development team members are located in three different time zones It is difficult to find a suitable time to hold the daily standup for all team members

What should the project manager do?

A.

Encourage frequent small team meetings with two or three team members.

B.

Give up the daily standup and replace it with a daily report

C.

Let the team members decide themselves if they want to join the meeting.

D.

Require all team members to join the daily standup regardless of the meeting time

Full Access
Question # 40

A project manager is managing a hybrid project After attending an iteration review, a stakeholder tells the project manager that they are very busy and asks why these reviews are held so frequently.

How should the project manager respond'?

A.

Negotiate a reduced review attendance with the stakeholder and update the stakeholder engagement plan to reflect this reduced attendance

B.

Discuss with the stakeholder the benefits of the hybrid project and how frequent reviews lead to greater value and less rework

C.

Record the issue in the issue log and escalate the conflict to the project sponsor for assistance

D.

Explain to the stakeholder that the stakeholder engagement plan requires their

attendance at all reviews

Full Access
Question # 41

A project manager for a strategic initiative realizes a new stakeholder is interested in the project and wants to ensure the stakeholder is fully aware of the goals, objectives, benefits, and risks of the project. What should the project manager do to enhance the success of the project?

A.

Add the new stakeholder to the communications management plan

B.

Share the project status reports with the new stakeholder.

C.

Update the stakeholder engagement plan

D.

Schedule a meeting with the new stakeholder

Full Access
Question # 42

During an ongoing project a key resource asks the project manager about the project purpose and if it is aligned with the organization's strategy What should the project manager share with the key resource?

A.

The updated benefits management plan

B.

The updated scope management plan

C.

The updated project management plan

D.

The updated communications management plan

Full Access
Question # 43

A new project manager for an agile project is reviewing with an established team, some of the roles to avoid confusion on what to expect. Drag the description on the left to the role on the right

Full Access
Question # 44

A company has a lot of experience with predictive projects The project management office (PMO) has been trying to implement iterative tools within the project management framework, and the project manager has been asked to use these tools in their current project After the successful implementation of the iterative tools, the PMO asks the project manager to determine the benefits these tools brought to the project.

What should the project manager do?

A.

Prepare and submit a status report to the steering committee to update performance monitoring

B.

Determine the data to be monitored during the project as well as the expected performance and targets.

C.

Update the communications management plan to consider performance review meetings with the project stakeholders

D.

Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project

Full Access
Question # 45

In a multinational multi location project with virtual teams a project manager has established a project baseline The project manager discovers that multiple risk elements have appeared. The project manager did not foresee these risks during the planning stage of the project.

What should the project manager calculate to address this critical budgetary situation? (Choose two)

A.

Contingency control in the project and rebaseline

B.

Mitigation control in the project

C.

Benefits management control in the project

D.

Integrated change control in the project

E.

Currency exchange rate

Full Access
Question # 46

A project manager is tracking a project, but a key stakeholder will not accept the project's key performance indicator (KPI) results Which tool or technique should the project manager use?

A.

Autocratic decision making

B.

Expert judgment

C.

Context diagram

D.

Change control tools

Full Access
Question # 47

During the design phase, a project manager realizes that the project will benefit from using adaptive tools The effectiveness of this approach has been proven in past projects inside the organization

What should the project manager do first?

A.

Update project documents to include adaptive tools and artifacts and plan the first iterative session

B.

Contact the project sponsor and request new team members who are familiar with adaptive projects

C.

Confirm team capabilities before introducing adaptive tools and artifacts to the project

D.

Freeze the design stage and look for an external resource to run iterative design at extra cost

Full Access
Question # 48

During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?

A.

Conduct an expert judgment evaluation.

B.

Review the quality management plan

C.

Update the lessons learned register

D.

Review the risk management plan

Full Access
Question # 49

During a project's planning session, the project team discussed selecting the required information to be included in the monthly progress report This report will be produced in the Executing and Monitor and Controlling phases and will be used when communicating project progress to the client

Match the scenario on the left with the action on the right.

Full Access
Question # 50

An organization is transitioning to agile and a project has been chosen as a pilot The assigned project manager only has experience using predictive approaches but the project manager is now required to use agile approaches with the help of an agile coach During the retrospective of the fifth sprint, the project team complains that many obstacles exist with the organization that are creating project delays and rework

What should the project manager do in this situation?

A.

Include impediment resolutions during daily standup meetings

B.

Perform a root cause analysis during the standup meetings

C.

Create a dedicated sprint to solve the obstacles with the team

D.

Promote collaboration to help remove the obstacles for the team

Full Access
Question # 51

A project team with members from many different countries is struggling to cooperate The project manager accepted these difficulties during the storming phase of team development, but the team has not moved to the next phase The project is beginning to fall behind schedule

What can the project manager do to move the team to the norming phase?

A.

Plan social activities to help foster stronger interpersonal relationships and identify shared goals.

B.

Speak with the project sponsor about changing the team composition

C.

Figure out who is behind the issues and apply progressive disciplinary techniques.

D.

Show the team the schedule impact of their communication issues and encourage them to put their differences aside

Full Access
Question # 52

A new resource has joined an iterative project team The project manager notices that the resource is unable to complete the deliverables on time

How should the project manager address this situation?

A.

Address the lack of performance by coaching the new team member

B.

Discuss options to improve performance with the resource manager

C.

Provide performance feedback as part of the retrospective ceremony.

D.

Request a more efficient replacement resource from the project sponsor

Full Access
Question # 53

A project manager has a team of shared resources from other projects who are working on a client project Three days before the project is due. The team informs the project manager that the project will be delayed because a component was not delivered on time Competing priorities of the shared resources are delaying delivery of the component

What should the project manager have done to prevent this delay from happening?

A.

Updated the risk management plan and registered lessons learned for the project

B.

Reorganized the team for the project based on the work breakdown structure (WBS)

C.

Maintained constant communication with the stakeholders of the other projects

D.

Used the resource management plan to identify the impacts of the other projects

Full Access
Question # 54

A project manager is managing a project which has a very complex and long execution period Although the project is mostly predictive, the team was able to break the design and execution into smaller packages using a hybrid framework The business wants to keep track of the value delivered by this framework application but there is no defined set of measurable items for the framework.

What should the project manager do first?

A.

Work with the stakeholders to determine which measurable benefits can be tracked and assign an accountable person to monitor and report them

B.

Create a report based on the work breakdown structure (WBS) and update it on a regular basis.

C.

Use the same benefits tracking process from the last predictive project and add this to the monthly status report

D.

Research which templates of reports were used the most for this framework and incorporate them into the project

Full Access
Question # 55

A project just kicked off and management’s expectation is to ensure that the deliverable of the first iteration helps the marketing team present the product prototype to potential customers. What should the project manager do?

A.

Increase the details of the work breakdown structure (WBS) to minimize errors and delays.

B.

Split the backlog into phases to ensure that the key features are delivered first

C.

Ask the sponsor to prioritize some functionalities of the product.

D.

Identify the minimum functionality required for the product

Full Access
Question # 56

A project manager is approaching the end of a project, and several tasks are now practically complete and ready for handover to the client How should the project manager proceed?

A.

Update the quality management plan for the overall project

B.

Ask the client to verify and accept the tasks that have been completed

C.

Close out the project tasks that have been completed

D.

Update the communications management plan for the overall project

Full Access
Question # 57

Due to a company merger and acquisition process, the main stakeholder of a critical project has been changed This new stakeholder complains that they were unaware of a delay on the project of which the rest of the stakeholders were aware. All the communications about the project are shared via email at the start of every week.

How should the project manager address this situation?

A.

Send evidence to the new stakeholder that the project's status was sent according to the schedule

B.

Suggest that the new stakeholder review the project status before the next board meeting

C.

Share the communications management plan with the new stakeholder

D.

Discuss project requirements with the new stakeholder, and update the communications management plan.

Full Access
Question # 58

How should the project manager develop the project management plan to ensure that the project continually delivers the expected benefits?

A.

Clarify project benefits with the sponsor.

B.

Identify the goal of each work product

C.

Perform integration testing of each release

D.

Include the entire project team in testing

Full Access
Question # 59

A company is initiating a project to enhance one of its existing products. All of its products are developed internally What should the project manager do?

A.

Ensure the stakeholder engagement plan is accurate and properly documented.

B.

Review the lessons learned from the previous project

C.

Identify the risk of implementing the new solution and evaluate the impact on the project.

D.

Create a lessons learned document for the initiation phase

Full Access
Question # 60

A project manager is leading a project which shows a trend to exceed the cost baseline What should the project manager do first to manage the budget?

A.

Ask the project sponsor for assistance in getting the budget back on track

B.

Meet with the project team to analyze the actual cost to determine deviations

C.

Inform the stakeholders that the project will be finished over budget.

D.

Issue a change request including the analysis to increase the budget

Full Access
Question # 61

A company recently used desktop research for a feasibility study, which showed that the project is behind schedule The project team also has concerns about the impact of scope changes on the project schedule

What should the project manager do to keep the project on schedule while still meeting project objectives'?

A.

Collaborate with the change control board (CCB) to review the scope and submit any change requests

B.

Submit a change request to the CCB and update the schedule

C.

Update the scope and add more resources to the project

D.

Update the scope and move on to the next project milestone

Full Access
Question # 62

The sponsor is supportive in leveraging agile approaches The project manager is contemplating how to roll out the agile approach and gam buy-in from both project team members and stakeholders

What should the project manager do first?

A.

Determine which agile software tools will be required to support agile delivery within the organization

B.

Select a current predictive project define the approach, and provide agile training to execute the remainder of the project

C.

Start with a pilot project of appropriate complexity and provide agile training to those who are impacted

D.

Determine how to transform the organization using agile techniques, including organizational training and communications

Full Access
Question # 63

An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch There is a risk of a partner’s system being unavailable which could impact the project negatively

What key activity is needed to ensure the project's success?

A.

Communicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result.

B.

Eliminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution

C.

Continuously monitor the risk of the partner system's unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue

D.

Mitigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities

Full Access
Question # 64

A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.

Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two)

A.

Complexity and the cost of development

B.

Industry trends and the technical approach

C.

Cost of delaying some features against business value

D.

Reusing components from another product

E.

Length of time each feature has been on the backlog

Full Access
Question # 65

During the last sprint review the product owner stated that the product does not deliver any value The project manager believes that the product meets all the provided specifications

The team is confused by the product owner's statement

What should the project manager do when using a hybrid approach?

A.

Escalate the matter to the executive board so they can decide on next steps

B.

Prioritize the project backlog and ask the development team to fix the issues

C.

Review the project's benefits management plan with the product owner.

D.

Ask the product owner to terminate the project as it is no longer aligned to the expected benefits

Full Access
Question # 66

A project has a very tight delivery schedule The project is approaching the delivery date and the project sponsor often sends the project manager alerts to avoid any schedule slippage The project team has performed at an acceptable level until now but the project manager wants to ensure the team's performance level is maintained until the end

What action should the project manager take to motivate the project team’s performance?

A.

Send a formal notice to team members instructing them to maintain performance

B.

Hire a few temporary team members to help with the additional work

C.

Award certificates of appreciation to encourage the team

D.

Inform the team about the delivery pressure from the project sponsor

Full Access
Question # 67

The city has decided to build a new tram station The project will include various approaches The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action

What two actions should the project manager take'? (Choose two)

A.

Discuss with the construction team alternatives on moving the new train station to another location.

B.

Publish information on the city’s website about the benefits that the new tram station will bring

C.

Have a meeting with the mayor and explain the importance of the new train station to the city.

D.

Conduct regular meetings with the neighbors to get their buy-in for the project

E.

Register this situation as a risk and develop a mitigation plan

Full Access
Question # 68

A new project has been kicked off following a planning session. The project is under direct oversight of an executive in the organization After a review meeting, the project manager overhears an executive request a dashboard from one of the team members to show the overall project status

What should the project manager do?

A.

Update the stakeholder engagement assessment matrix

B.

Update the communications management plan to include informal requests

C.

Ask the team member to develop a dashboard to fulfill the request.

D.

Tell the team member to route the request through the project manager

Full Access
Question # 69

A company's project management office (PMO) has been trying to implement an adaptive approach in the project management framework and a project manager has been asked to use adaptive tools in their next project This is not the first time the request has been made and the previous project failed when adaptive tools were implemented

What should the project manager do?

A.

Prepare a change request and seek approval from the steering committee regarding the new project framework

B.

Conduct individual interviews with key stakeholders in order to understand all concerns, then prepare a communications management plan

C.

Bring in a third party company to develop and implement a hybrid framework for this specific project.

D.

Recommend to the PMO that it is not the right time to start implementing adaptive tools in projects

Full Access
Question # 70

In a hybrid project, the customer decided on a major change for the project design. This change was approved and the impact on schedule and budget is known The software team leader, who is supposed to develop the software, refuses to commit to delivery dates claiming that they work using an agile approach and cannot commit to a final delivery date The hardware team depends on this software to develop their part of the product

What should the project manager do?

A.

Add this risk to the risk register and monitor it according to the risk management plan

B.

Escalate this to higher management and ask for help to resolve the issue.

C.

Impose the delivery dates on the software team leader and notify the functional manager about the situation

D.

Ask the software team leader to use a predictive approach and commit to a delivery date

Full Access
Question # 71

At the end of a meeting a functional manager takes the project manager aside to raise some concerns on behalf of a project team member who is unclear about their role and responsibilities for the project What should the project manager do in this situation?

A.

Develop a work plan for the project team member with the help of the resource manager

B.

Advise the functional manager and the project team member to review the resource management plan

C.

Tell the functional manager and the project team member to review the project

charter

D.

Ask the functional manager to create a specific responsible, accountable, consult, and inform (RACI) chart for the team member

Full Access
Question # 72

A project manager is appointed to simultaneously deploy a new solution to branches located in different countries Deployment teams in each country will integrate and deploy the solution The project manager discovers that the deployment teams each encounter similar issues However, each team addresses the issues separately

What should the project manager do to help ensure more collaboration between the teams?

A.

Organize regular meetings with all of the deployment teams to share issues and solutions

B.

Propose that some of the teams delay deployments in their countries

C.

Ask the project sponsor to appoint new managers for the deployment teams

D.

Ask each deployment team to provide a very detailed schedule and action plan

Full Access
Question # 73

A large corporation is transforming itself from a predictive to agile approach A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed.

How should these conflicts be resolved?

A.

Include the executives in team retrospectives

B.

Train the executives on agile practices

C.

Negotiate with the executives and agree on a process.

D.

Request that the executives use agile practices

Full Access
Question # 74

A project manager is assigned to a new project to deliver a product at the end of the year. The project manager was informed by the vendor that a core component could not be shipped on time, which will impact the schedule.

What should project manager to do next to minimize the impact on the project?

A.

Schedule a meeting with all stakeholders to extend the project deadline

B.

Replace the vendor with a new vendor who can offer the component on time

C.

Add an item to the next status review to make stakeholders aware of the vendor issue.

D.

Review and update the issue log and determine if any alternative components can be offered

Full Access
Question # 75

The project manager is having difficulty communicating with one of the team members The team member recently attended a training course and has been training other team members in a new agile technique However sometimes the team member is forceful in pushing ideas even if other team members are uncomfortable

What personality indicators should the project manager consider when determining what communication style to use with this team member?

Full Access
Question # 76

An agile project is in its eighth iteration out of 16 After the last iteration review, the team members receive feedback from the security department about regulations with which the project must comply

Which two actions should the project manager take? (Choose two)

A.

Ask the team members to analyze the impact of including this regulation

B.

Ask the stakeholders about the priority of this regulation

C.

Ask the product owner to include the requirements in the product backlog

D.

Ask the security department for details about regulations

E.

Ask the team members to include the requirements in the next iteration

Full Access
Question # 77

In a hybrid project, the customer has issued a contract that specifies the deliverables for each quarter The customer wants to show their stakeholders a tangible outcome in the first quarter and wants to move the second milestone to the first quarter The project manager explains to the customer that it is not feasible unless the requirements for the second milestone are changed

Which two actions should the project manager take? (Choose two)

A.

Convince the customer to leave the second milestone in place and not change it.

B.

Escalate the issue to upper management to resolve the problem and suggest a plan.

C.

Go back to the development team and discuss which second milestone requirements can be performed in the first quarter.

D.

Ask the customer for their priorities regarding the requirements for the second milestone

E.

Tell the customer that moving the milestone has a very high impact on the cost of the project

Full Access
Question # 78

The project manager has observed that two team members have been arguing with each other openly at meetings To push their ideas through, each team member individually spoke with the sponsor directly and made decisions without informing the project manager or other team members

What two actions should project manager take? (Choose two)

A.

Ask the team members to work it out themselves

B.

Discuss this situation with other project managers and ask for advice

C.

Reiterate ground rules at the next meeting and ensure that all team members are clear about these rules.

D.

Address the behavioral issue with each team member

E.

Discuss the behavior directly with their managers and request them to correct the behavior.

Full Access
Question # 79

During the retrospective ceremony, the agile team is talking about the product owner’s expectations not being met What should the project manager have done at the beginning of the project?

A.

Defined the expected agile team contribution in the creation of the backlog.

B.

Assessed the capabilities of the agile team and planned for the required training

C.

Defined the team ground rules and shared project vision.

D.

Communicated project vision and sprint goals clearly to the team

Full Access
Question # 80

Drag the characteristics of the stage on the left to the correct Tuckman Ladder stage on the right

Full Access
Question # 81

A project manager realizes that a project is becoming delayed because some key decisions are affected by contradicting views between the organization's senior management and external stakeholders. What should the project manager do?

A.

Review the stakeholder register and ensure that communications are being followed in line with the communications management plan.

B.

Isolate the project team from external factors such as senior management and stakeholders so that decisions can be made more quickly

C.

Review the remaining scope and rebaseline the project’s schedule to take into account delays in decision making

D.

Review the adequacy of the project's governance and ensure that an appropriate structure is in place

Full Access
Question # 82

A company is working on a project and is using a hybrid approach to streamline a customer service process. At the end of the second iteration, a business analyst joins the team to learn about the financial and scheduling aspects of project management.

What should the project manager do to support the business analyst?

A.

Assign resources to coach the business analyst

B.

Ask the business analyst to focus on their work allocation for the needs of the project

C.

Create reports to inform the business analyst about the schedule and project cost

D.

Provide the business analyst with access to the financial and scheduling information

Full Access
Question # 83

The customer's project manager changes during the final stage of a project How can the project manager avoid a project closure delay’

A.

Update the stakeholder engagement plan

B.

Review the latest project status report and update the stakeholders

C.

Escalate the case to the customer's management team

D.

Issue the project payment invoice to the customer in advance

Full Access
Question # 84

A project manager is responsible for building a bridge The high-level elements of the project are handled using a predictive approach The software responsible for retracting the bridge has been developed based on agile principles During software development, the workflow is often interrupted by various delays or impediments due to lack of information

How should the project manager handle this situation?

A.

Apply lean manufacturing to limit the team’s work

B.

Increase retrospectives to deliver results fast

C.

Make work visible using kanban boards.

D.

Incorporate small batches of work into the project

Full Access
Question # 85

A project manager invites the company CEO, sponsor, team members, and an external client representative to a meeting to review the project management plan. The project manager starts to present the budget but the CEO suddenly asks to end the meeting

What should the project manager have done to avoid this situation?

A.

Reviewed the communications management plan before inviting an external client representative to the meeting

B.

Reviewed the cost management plan with internal participants and CEO prior to inviting an external client representative to the meeting

C.

Performed a root cause analysis with the external client representative and documented the findings in the lessons learned register

D.

Sent the presentation slides to internal participants first and then to the external client representative prior to the meeting

Full Access
Question # 86

A project manager is leading a project that is in an advanced stage. All high-level risks identified in the risk management plan have been resolved or are no longer a risk for the project. Only low-level risks remain

What should the project manager do now?

A.

Reduce the priority of project risks as all remaining risks are low-level

B.

Notify stakeholders that all high-level risks have been resolved

C.

Reevaluate identified risks and update the risk register

D.

Reclassify low-level risks as high-level risks

Full Access
Question # 87

In a newly formed project team one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?

A.

Ask the team member to enter this potential schedule delay in the risk register.

B.

Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

C.

Actively listen to the team member and identify ways to support their needs in completing the tasks.

D.

Set up team-building activities with the project team members to reduce tension

Full Access
Question # 88

A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer The SMEs captured various process deviations without sharing with the project team

How can the project manager ensure knowledge transfer across the team?

A.

Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled

B.

Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues

C.

Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS)

D.

Ask the project team to facilitate a lessons learned session during the project

closure phase to incorporate this issue

Full Access
Question # 89

A project manager has been using predictive methodology for more than 10 years and is switching to an agile project. The team members have not previously worked together. After two sprints of work, the team has not achieved any outcome and there is a lot of pressure to get work done

What kind of leadership style should the project manager use at this stage?

A.

A directive style that makes decisions for the group to reach early outcomes

B.

A leadership style that coaches people who want help and fosters greater team collaboration

C.

A passive leadership style that allows the team to self-organize until the norming stage is reached

D.

A democratic style that uses techniques where majority opinion prevails

Full Access
Question # 90

A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk Which two tools or techniques can the project manager use to influence the client’s decision to keep the project active? (Choose two)

A.

Alternatives analysis

B.

Voting

C.

Cost-benefit analysis

D.

Multi-criteria decision making

E.

Autocratic decision making

Full Access
Question # 91

During project execution, the project manager discovered that a key deliverable was missing from the scope of work After investigation, the project manager and the team discovered that the missing deliverable will impact the critical path

What should the project manager do to avoid future delays?

A.

Submit a change request.

B.

Add additional resources to the project

C.

Update the scope of work.

D.

Review the risk management plan

Full Access
Question # 92

During the implementation of a project the project team discovered a new opportunity After an internal review the project team agreed that the opportunity is outside of the project scope The project manager decided to update the risk register and escalate the opportunity to a higher level

What should the project manager do next with this opportunity?

A.

Share this opportunity with another project

B.

Establish a contingency reserve to support the opportunity

C.

Further monitor the opportunity

D.

No more action is required

Full Access
Question # 93

A company wants to increase the commercial value of one of its products in a highly competitive market In order to do this, the company commissions a project to create a prototype The team constructs the prototype incrementally Which action should the project manager take as a priority?

A.

Emphasize the use of Kanban methodology.

B.

Ensure the project sponsor is aware of the go-to market date

C.

Deliver business value as soon as possible

D.

Implement a plan-do-check-act (PDCA) cycle

Full Access
Question # 94

The product owner decides to launch a product after a couple of releases knowing that the minimum viable product (MVP) lacks some features One of the key stakeholders the marketing vice president is not happy with the results and questioned the release decision.

What should the project manager do?

A.

Support the product owner's decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future

B.

Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing

C.

Assume the responsibility for product releases making the final call on when something is ready for customer launch

D.

Escalate the issue to the sponsor questioning the authority of the key stakeholder regarding the product launch decision

Full Access
Question # 95

A project manager is leading a project with several stakeholders in other functional areas of the company One of these stakeholders has just been promoted to lead another functional area, and remains a stakeholder for this project

What should the project manager have the project team update to ensure proper communications to stakeholders?

A.

Project management plan

B.

Stakeholder engagement plan

C.

Stakeholder register

D.

Communications management plan

Full Access
Question # 96

A marketing team is planning for a multiyear initiative that will include a lot of cross-functional stakeholders The project manager has been assigned and is now in the project planning phase

What item(s) should the project manager develop first?

A.

A product backlog and identification of the features to be delivered

B.

A business case and scope document

C.

A communications management plan that addresses the team's needs

D.

A risk management plan to incorporate known risks

Full Access
Question # 97

The product team is progressing with a prototyping approach to deliver a multiyear business initiative A few user stones are taking longer to be delivered.

What should the project manager do?

A.

Determine the risks and identify a resolution during the retrospective meeting

B.

Inform stakeholders about the delay during project updates

C.

Determine cross-dependencies and plan a spike in the next spont

D.

Discover the gaps in the communications management plan and address them accordingly

Full Access
Question # 98

A project manager is m the middle of a project when one of the key project team members needs to take an unexpected and prolonged leave of absence The project is ahead of schedule and running under budget

Which two actions should the project manager take initially to resolve this problem? (Choose two)

A.

Check the risk register for a prepared response to a resource being suddenly unavailable.

B.

Check if the team member's activities are sufficiently documented to facilitate handover

C.

Check the project's responsibility assignment matrix (RAM) to determine which activities will be affected

D.

Reassign responsibilities across the remaining members using the available float for training.

E.

Obtain the project sponsors support to replace the team member on leave

Full Access
Question # 99

The project schedule is falling behind and the project manager observes that the project team seems to be spending the majority of their time writing documentation instead of performing project tasks What should the project manager do to help ensure that the team focuses on project tasks?

A.

Assign a team member to handle the documentation activities.

B.

Coach the project team to complete the project documentation activities

C.

Review and adapt the appropriate project artifacts.

D.

Save all documentation activities until tire end of the project

Full Access
Question # 100

A project manager led the implementation of an electronic invoicing project that has just been completed. The financial manager communicated that the team discovered three invoices with errors.

Which two documents should the project manager update as soon as possible? (Choose two)

A.

Issue log

B.

Risk register

C.

Stakeholder register

D.

Change log

E.

Backlog register

Full Access
Question # 101

After a meeting with the customer, the project manager receives special recognition because the project is always on schedule Later that day, the project manager attends a regular project team meeting to follow up on the status of the deliverables.

What should the project manager do in the project team meeting?

A.

Share the customer feedback with the project team

B.

Follow the meeting agenda and make a list of the next deliverables

C.

Document this feedback in the meeting minutes.

D.

Start planning how to improve the dates of next deliverables

Full Access
Question # 102

During project execution, the risk owner is monitoring the critical speed rate of a power engine to eventually trigger the defined risk-response strategy. During the risk assessment and management process phase, it was defined that the power engine has the following characteristics

1,600 rpm (rate-per-minute) -> stops working and crashes the system

1.500 rpm (rate-per-minute) -> warns of max rate allowed

1.400pm (rate-per-minute) -> reduces the power and brakes the engine

Which of the following statements is correct?

A.

0 1,600 rpm is a project risk,

1,500 rpm is an event that triggers a response strategy and 1,400 rpm is a project issue.

B.

1,600 rpm is a project issue,

1,500 rpm is an event that triggers a response strategy and 1,400 rpm is a project risk

C.

1600 rpm is a project issue; 1,500 rpm is a project risk; and

1,400 rpm is an event that triggers a response strategy

D.

1.600 rpm is an event that triggers a response strategy.

1,500 rpm is a project issue and 1,400 rpm is a project risk.

Full Access
Question # 103

A company is using a predictive approach for the development of a particular component as defined in the scope management plan Due to regularly changing regulatory requirements, the development team has requested to utilize agile approaches

What should the project manager do about the development team's request"?

A.

Escalate the request for additional financial resources

B.

Forward the request to the project management office (PMO) to amend the organizational process assets

C.

Ask the project sponsor to obtain approval for implementation of the new approach

D.

Analyze the requirements that will need to be addressed under the requested method

Full Access
Question # 104

During the implementation stage of a project. a newly appointed team leader approaches the project manager to verify the team's tasks and schedule. The work did not go as planned due to the team leader's lack of management experience. This could cause delays for the project.

What should the project manager do?

A.

Ask the human resources director to appoint a senior team leader

B.

Inform the project sponsor about the possible delay

C.

Directly manage the project team to avoid project delays

D.

Provide mentoring to the newly appointed team leader

Full Access
Question # 105

Team members are having a discussion with the project manager In the last retrospective meeting, the team realized that the obsolete equipment could affect the next iteration of the project The team recommends buying new equipment because it is critical to the success of the final deliverable

What should the project manager do next?

A.

Check the project budget to verify if there is enough contingency reserve

B.

Review the cost management plan to determine how to address this issue

C.

Tell the team members that more equipment is not part of the project's scope.

D.

Submit a change request to increase the budget and buy new equipment

Full Access
Question # 106

A large multi-year project requires highly skilled staff for successful deployment The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun However there is a risk of staff turnover during the course of the project, which may have an impact on the delivery

Which two actions should the project manager take to mitigate this risk? (Choose two)

A.

Introduce a recognition program to motivate and reward resource performance

B.

Enhance the competencies of the project team through training, mentoring and coaching.

C.

Increase the trained staff to create back-up for resources

D.

Meet with management to discuss dividing the project into smaller projects

E.

Convince senior management to hire third-party staff

Full Access
Question # 107

A team is currently working on a mobile app solution. During sprint execution, one of the developers requires clarification about the acceptance criteria for a particular task

What should the project manager do to obtain the information required by the developer?

A.

Request direction from the project sponsor

B.

Write an email to the client requesting clarification

C.

Seek support from the development manager.

D.

Work with the product owner to clarify the requirement

Full Access
Question # 108

For the purposes of quality assurance a quality audit was conducted on the processes being used in the project execution plan. One of the nonconformance issues raised by the auditor was that attendance lists for the project risk review meetings were not available

Why is an attendance list important?

A.

It is standard practice on projects to conduct risk review meetings which should have records on meeting attendance

B.

The attendance list is evidence that risk review meetings were held with the appropriate project team members

C.

It is a record that shows the number of attendees in the meeting

D.

It is a document that is registered within the lessons learned register

Full Access
Question # 109

A company's project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid project management experience The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner.

Which action should the project manager take to improve the team's performance?

A.

Set up a training session for all project team members

B.

Reach out to the functional managers for support

C.

Speak individually with each project team member about making the needed updates

D.

Send an email asking all project team members to complete updates at the end of the day

Full Access
Question # 110

A project manager has two projects that are being executed at the same time The duration of the critical project must be reduced, but the project manager does not have enough resources to achieve this goal In addition, the schedule does not have activities that can be overlapped

What should the project manager do?

A.

Analyze both projects to determine the most effective use of common resources

B.

Use resource optimization to justify requesting more resources for the critical project

C.

Provide schedule optimization training to the project teams to improve their skills.

D.

Apply fast-tracking techniques to compress the schedule of the critical project

Full Access
Question # 111

A project management office (PMO) has been trying to implement an adaptive approach for the project management framework. The project manager has been asked to use adaptive tools in the next project. Awareness of adaptive tools is very low in the company, and many stakeholders are concerned about moving to a hybrid approach.

What should the project manager do?

A.

Recommend to the PMO that it is not the right time to start implementing new tools for projects.

B.

Include the use of tools and monitoring of their benefits in regular status reports and the communications management plan.

C.

Prepare a change request and seek approval from the steering committee regarding the new project framework.

D.

Bring in a third-party company to develop and implement a hybrid framework for this specific project.

Full Access
Question # 112

A construction services company has influence within the local community with the potential to derail a project site establishment. Their build was unsuccessful but they continue to communicate with the hope that their influence will persuade the project manager to reconsider their offer.

What is the appropriate course of action for the project manager to pursue?

A.

Do not communicate with the unsuccessful bidder as they do not have any further influence on the project

B.

Meet with the unsuccessful bidder to review their submission and the areas that led to the bid being unsuccessful

C.

Reassess the bid to establish areas for improvement with the intention to assign work to this contractor

D.

Report the unsuccessful bidder to the local community leadership who have been supportive of the project

Full Access
Question # 113

A project manager has been assigned a low-priority project that includes new team members with no previous formal project experience. The project team has requested deadline extensions for the first development increment twice already.

What should the project manager do to support the team?

A.

Create a change request to extend the project's duration and costs.

B.

Provide feedback to the team using project performance evaluations.

C.

Escalate the impact on the schedule to the project sponsor.

D.

Include buffer time in the schedule to absorb future delays.

Full Access
Question # 114

A project manager is about to start a large-scale project with unclear requirements, a fixed deadline, and a fixed budget. The client is unable to provide a product owner, as they do not have enough capacity and they want to be involved only a few times during the project.

How should the project manager plan and manage the project?

A.

Refuse to manage the project as there is too much risk in developing this kind of project without a product owner.

B.

Define the project's requirements, prepare a long-term detailed plan, and manage the project according to it.

C.

Convince the client that a product owner is needed, as the project manager is not able to run an agile project without all the relevant roles in place,

D.

Agree up front on a minimum viable product (MVP), establish deadlines for review, and run the project with a backlog and weekly sprints.

Full Access
Question # 115

A project manager has been assigned to a project where collaboration with the business is a critical key factor. The project manager is not sure about which approach to use. A senior project manager has been assigned to help the project manager.

What advice should the senior project manager provide?

A.

Provide a project management template for the project manager to follow as a guide.

B.

Suggest using an agile approach since customer and team collaboration is critical for project success.

C.

Work with the project manager to develop a new approach that will bring benefits to the project.

D.

Establish a project management methodology that requires the customer to provide daily updates to the team.

Full Access
Question # 116

As a result of updated external regulations a project manager has been asked to upgrade the operation system tor a call center The project manager is beginning to meet with and segment the stakeholders involved

How should the project manager categorize the call center staff? Click on the correct section of the power/interest grid.

Full Access
Question # 117

A project manager is part of a team that is launching a series of features to comply with a new regulation. The team has only 6 weeks to release the features to the legacy applications. During the standup meeting, a software engineer indicated that the development of an important feature is

on hold until the assigned designer completes a specific task. This delay is a serious road block to meeting the release date.

What should the project manager do?

A.

Contact the design team manager and ask to reconsider the priority list based on the latest situation,

B.

Meet with the designer to share the current status and develop a solution to complete the task.

C.

Meet with the design team manager to inform them of the current status and request an additional designer.

D.

Ask the software engineer to move forward without completing the important feature.

Full Access
Question # 118

A company has undertaken a large transformation project using agile practices. The project sponsor has asked the project manager to promote the new values identified in the intended transformation to the project team

What should the project manager do?

A.

Add a user story during sprint planning that gives recognition to behaviors that are aligned with the new values

B.

Send a standard email to the team prior to every daily standup containing the new values

C.

Organize a team meeting focusing on the new values associated with the transformation

D.

Give recognition to team members' behaviors that are aligned with the new values during the sprint retrospectives

Full Access
Question # 119

A project manager for a digital transformation project has already received the business needs for the project. When gathering requirements, the project manager discovers that not all of the requirements can be delivered with the available resources, but that some of the requirements will be

enough to add business value.

With the project on a fixed budget, what should the project manager do next?

A.

Plan the project based on the available resources and submit a change request upon completion.

B.

Gather all stakeholders and provide recommendations on a smaller, more feasible project scope,

C.

Identify the technical requirements and request that management hire external resources,

D.

Document the problem in the issue log and suggest a change request to decrease the scope.

Full Access
Question # 120

Two companies recently merged. The team charter for a new initiative combines the best practices of both companies. One of the team members consistently ignores one of the rules.

What should the project manager do to address this concern?

A.

Schedule a dedicated session to review the team charter.

B.

Set up a meeting with the team member to review the team charter.

C.

Ask another team member to meet with this team member for a discussion.

D.

Send a reminder to the team member about the rule being violated.

Full Access
Question # 121

A project manager gas been asked by the project manager office (PMO) to select the appropriate project management approach for three upcoming projects. Match the projects on the left with the approach that should be used on the right.

Full Access
Question # 122

A protect is going through its iterative design stage One of the team members has been performing poorly. This is a critical project for the company and execution is about to start What should the project manager do?

A.

Request action from the functional manager regarding the team members poor performance

B.

Avoid selecting the team member to the next project that has an iterative design stage

C.

Provide feedback and coach the team member during the iterative design stage

D.

Escalate the issue to the human resources manager and request that the team member be replaced

Full Access
Question # 123

A project manager is working on the delivery of a solution that needs to be deployed to the public quickly. The project team is experienced, the stakeholders are supporting the delivery, and the customer is cooperating.

What strategy should the project manager use to ensure on-time delivery of the solution?

A.

Have a high-level plan for incremental deliveries and get the customer's feedback as early as possible.

B.

Ask the sponsor for support regarding the allocation of additional resources to finish on time.

C.

Have a detailed plan of all milestones, deliverables, functionalities, and allocation of resources.

D.

Meet with the customer to agree on the components of the solution and the priorities.

Full Access
Question # 124

A project learn member is having difficulty delivering assigned tasks for a project that is at risk of being delayed. The main issue is that the team member does not understand a new system that was recently implemented.

What should the project manager do?

A.

Assign an experienced resource to support the team member

B.

Escalate the team member's performance to the project sponsor

C.

Ask the team member to learn the new system as on-the-job training

D.

Issue a change request to extend the project schedule

Full Access
Question # 125

A project manager is managing an internal software development project that is on schedule to complete in 1 month. The project should begin seeing value once the system is online,

yet some stakeholders lack an understanding of how it will provide value to the organization.

What should the project manager do next?

A.

Ask the sponsor to identify requirements for a new project to monitor and report achievement of the benefits.

B.

Direct the team to implement the benefits management plan and track achievements before the end of the project.

C.

Coordinate with the stakeholders to ensure the benefits management plan is in alignment with the goals.

D.

Update the work breakdown structure (WBS) and project schedule with tasks and resources to track benefits realization.

Full Access
Question # 126

A project manager is leading a new project that is in the initiation phase, The project will build a new type of software technology service that has never existed at the organization before and will reenginger the business process for several operations teams. The project manager needs to determine the project management approach to be used, and there are many team

members and stakeholders who have contradictory opinions.

What should the project manager do?

A.

Meet with the stakeholders to determine the approach using the project goals and desired outcomes.

B.

Leverage agile methods only as the project pertains to software implementation, which can be broken into increments.

C.

Leverage hybrid methods as the project has a blend of work that needs to bring in both agile and predictive methods,

D.

Determine what methods the team has been trained on and utilize those methods for the project.

Full Access
Question # 127

A CEO has requested that the project manager provide a budget estimate for a long-term project that will be executed over the span of 4 years What should the project manager do?

A.

Include enterprise environmental factors (EEFs)

B.

Conduct a bottom-up estimate

C.

Include projected inflation rates

D.

Conduct an analogous estimate

Full Access
Question # 128

A project team identified a low-cost software product available for purchase that would drastically reduce the scope of development. The development manager has confirmed that this tool would fulfill the business need.

What should the project manager do?

A.

Remind the team that their primary responsibility is software development.

B.

Add a user story to the product backlog to test the software product.

C.

Discuss the Option in the next daily standup meeting to finalize the decision.

D.

Recommend the option to the product owner for consideration.

Full Access
Question # 129

A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time

What should the project manager do next?

A.

Record the issue then refocus the team's efforts on delivering the next set of deliverables

B.

Give the team member a formal warning for the negative impact due to failure to delrver and not meet deadlines

C.

Hold a team meeting to discuss team member commitments and communications

D.

Meet with the team member and work on a development plan for them to avoid missed deliverables in the future

Full Access
Question # 130

A project manager sent the first communication about the project management plan to the team. The next day. two field engineers were asking about their roles and the project schedule.

What should the project manager have done*?

A.

Confirmed that the communication was understood and solicited feedback from the team

B.

Sent the roles and responsibilities matrix along with the project management plan

C.

Discussed the roles with the managers to help explain them to their team members

D.

Briefed each team member on their roles before sending the project management plan

Full Access
Question # 131

A protect team member is having difficulty delivering assigned tasks for a project that is at risk of being delayed The main issue is that the team member does not understand a new system that was recently implemented

What should the project manager do?

A.

Ask the team member to learn the new system as on-the-job training

B.

Issue a change request to extend the project schedule

C.

Escalate the team members performance to the project sponsor

D.

Assign an experienced resource to support the team member

Full Access
Question # 132

One of the risks identified during project planning activities is related to a component from a preferred vendor. The component utilizes new technology, and there is a possibility of incompatibility with other parts of the system that are being developed.

What should the project manager do?

A.

Create a risk probability matrix to address the incompatibility.

B.

identify an alternative component in case of incompatibility.

C.

Use the contingency fund to redesign the interface if it is incompatible,

D.

Require the vendor to redesign the incompatible component to fit the system.

Full Access
Question # 133

Clients are complaining about the delay on a product delivery timeline. It is confirmed that the issue is related to the product inventory and availability.

What should the project manager do to engage the stakeholders?

A.

Ask the team to work on the complaint raised by the clients.

B.

Escalate the issue raised by the clients to the project sponsor,

C.

Develop a solution with the team to identify the inventory level.

D.

Work with the team and the product owner to define the next steps.

Full Access
Question # 134

At the end of a third planning meeting, the client and a functional manager requested additional meetings to add more features to the product.

What should the project manager do to start building the product faster?

A.

Allow the sponsor to determine how long the planning phase should last.

B.

Allow the client ta determine how long the planning phase should last.

C.

Ask the functional manager to work with the team to finalize planning and begin building the product.

D.

Explain that more features can be planned in upcoming Iterations and begin building the product.

Full Access
Question # 135

A project manager for a large software delivery project is in the process of finalizing the project governance, The project manager would like to implement procedures that do not align with several policies required by the organization's project management office (PMO). The project manager

believes that the procedures outlined in the project governance will be necessary for this particular project due to the unique nature of the

technology.

What should the project manager do?

A.

Engage stakeholders to modify policies outlined by the PMO.

B.

Move forward with the project governance and inform the PMO.

C.

Discuss the proposed changes with the PMO.

D.

Disregard the initial procedures and follow the policies outlined by the PMO,

Full Access
Question # 136

A project manager is leading a project with a predictive approach for a governmental body with strictly defined requirements. In the middle of the project, the sponsor requires a significant new feature to be included. This feature was not in the original plan, nor was it part of the planning process,

What should the project manager do?

A.

Descope low-priority features that were not explicitly requested and add this feature as a high priority.

B.

Inform the senior manager that they will need a new project management plan for this feature,

C.

Complete the most current feature and release the resources for the new feature.

D.

Analyze the impact of this change and present the options to the senior manager.

Full Access
Question # 137

A project is delayed. The project manager added extra resources to some activities and approved overtime for several team members.

What technique is the project manager applying?

A.

Fast tracking

B.

Resource leveling

C.

Critical chain method

D.

Schedule crashing

Full Access
Question # 138

A customer wants to launch a new product in the market and an agile team is set up to work on this project for 9 months After 1 month the customer feels that it would be better to release the product 2 months earlier than the planned date. The task is now assigned to the most talented resource in the organization to this project tor an early finish.

Which risk management strategy has been adopted in this scenario?

A.

Shared

B.

Accepted

C.

Enhanced

D.

Exploited

Full Access
Question # 139

A project manager is working on a software product that will be installed across all levels of the client's organization. The client's executive sponsor insists that only stakeholders at the highest level of the company will be involved in the planning phase.

What should the project manager do?

A.

Ask the client how the project will affect the client's organization and recommend that all impacted parties be involved.

B.

involve an executive-level stakeholder at the project manager's own company to speak with the client's executive sponsor.

C.

Perform an independent analysis to determine the stakeholders from the client's organization.

D.

Defer to the judgment of the client's executive sponsor since they will determine whether the project is a success.

Full Access
Question # 140

An agile project team is tasked with a new project After multiple discussions with me customer it appears that there is a lack of clarity on the requirements which resulted in delays in the architecture and design phase

What should the team do next?

A.

Start with the end user documentation review with the customer and gather feedback

B.

Start with design of the prototype review with the customer and gather feedback

C.

Start with the product prototype development, review with the customer, and gather feedback

D.

Start with the product architecture review with the customer and gather feedback

Full Access
Question # 141

A company wants to launch a new product for customers. The project for this new product is in the development phase. Due to an uncertain environment, the project manager has

doubts about the feasibility of the project.

What should the project manager do in this situation?

A.

Validate assumptions using appropriate tools to assess the risks.

B.

Refer to the lessons learned to determine the impact on the external environment.

C.

Recommend postponing the project until the uncertainty is resolved,

D.

Highlight the concern to the project sponsor in the next project review meeting,

Full Access
Question # 142

A project manager has been assigned to an emergency project that must be completed within the next few weeks. The project manager realizes this will have an impact on the local community. As the work is near a school, the project manager has engaged with them to understand their needs

How should the project manager ensure the work continues smoothly?

A.

Postpone the required work on the project until school holidays begin

B.

Advise the school to close (or the duration of the project work

C.

Continue the work as planned and inform the school when the project team arrives on-site

D.

Liaise with the school to include nonworking project hours during school start and finish times

Full Access
Question # 143

An IT project manager has been referred to a new, highly rated vendor that provides quality assurance professional services, The project manager plans to engage the quality assurance vendor on a new project, but their rates do not fit into what was budgeted for the project.

What should the project manager do next?

A.

Discuss the issue with the management team.

B.

Engage the project stakeholders.

C.

Update the contract with a lower rate,

D.

Engage the procurement team.

Full Access
Question # 144

During the execution phase of a large project there is an extremely high number of change requests Because of this the project manager realizes that there is a greater risk for rejection of the deliverables

How should the project manager mitigate this risk without compromising the completion date?

A.

Review the integrated change control process to restrict the number of changes

B.

Focus on delivering incremental value through multiple smaller deliveries

C.

Request sponsor support to get buy-in from the users and stakeholders

D.

Restart the stakeholder engagement process by collecting user requirements again

Full Access
Question # 145

In a standup meeting a team member has been providing the same update for five consecutive days. The task which is on the critical path is now at risk tor delaying the schedule. What should the project manager do?

A.

Reassign the task to another member of the team

B.

Support the team member by providing one more resource to complete the task immediately

C.

Ask the team member if there is an impediment and help to remove the blockers

D.

Keep the project sponsor informed about the delay

Full Access
Question # 146

A bank has decided to initiate a project to transition from serving small businesses and entrepreneurs to mid- and large-scale businesses The country's economy is struggling, and some stakeholders cannot agree on this transformation need

What should the project manager do'?

A.

Escalate the issue to the sponsor and ask for stakeholder engagement

B.

Review the project business case and update it periodically

C.

Plan for strategic program management

D.

Implement a communications management plan

Full Access
Question # 147

The project management office (PMO) has recently adopted some agile practices. During an iteration a key stakeholder in the business is concerned with the benefits management plan in the project document repository and mentions that some benefits have not been updated.

What should the project manager do first?

A.

Update the risk register in order to add the issue.

B.

Review the issue log regarding the concern

C.

Revise the benefits management plan

D.

Assess the repository to check for inconsistencies.

Full Access
Question # 148

A project team member is providing updates to assigned work and reports a task as complete, As the project progresses, it is observed that the task is not fully complete.

What should the project manager do moving forward?

A.

Provide clear expectations around task requirements.

B.

Review the task list with the team on a regular basis,

C.

Provide templates for the product owner to use in the future.

D.

Review the task with the sponsor to see if they are satisfied.

Full Access
Question # 149

A few virtual team members are located in a region that generally has good internet connectivity. However, they frequently experience connectivity

issues joining team calls during the day.

What should the project manager do?

A.

Procure tools that consume less bandwidth for internet calls.

B.

Record the meeting to share with the team members who were unable to join.

C.

Ask the team members to use chat tools as an alternative to calls.

D.

Determine what the problem is and develop an action plan.

Full Access
Question # 150

A project manager finds an unexpected issue halfway through a customer's protect After analysis the project team determines that the issue will affect the timeline unless more resources are allocated to the project.

What should the project manager do?

A.

Meet with the project team to discuss internally whether they think cost is more important to the customer than the timeline

B.

Adjust the timeline since in the past the customer would not pay any additional costs then inform the customer of the change

C.

Inform the customer of the issue and discuss the options so that they are able to make a decision on cost versus timeline

D.

Absorb the additional cost for the additional resources internally so that the project completes within the timeline

Full Access
Question # 151

A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?

A.

Risk register

B.

Project schedule

C.

Change request

D.

Issue log

Full Access
Question # 152

A project has issues arising where the data integration team and the data migration team have areas that overlap It is not clear who would be responsible for delivery on these areas What should the project manager do next?

A.

Review the project scope to align the project teams

B.

Review the resource management plan to align the project teams

C.

Review the project integration plan to align the project teams

D.

Review the work breakdown structure (WBS) to align the project teams

Full Access
Question # 153

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a

requirement for a user experience design approach.

Which project management approach should the project manager use?

A.

The software development has a high uncertainty level, so an agile approach is recommended for the project.

B.

The scope is well defined; therefore, a predictive approach is straightforward and the hardware and software can by synchronized on the gates.

C.

The deliverables are significantly different, so the project should be split into two projects that are driven by a program.

D.

A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries.

Full Access
Question # 154

Early prototypes developed in a project show an unacceptably high detect rate. The quality management plan calls for a cause-and-effect analysis to address quality problems as they arise.

What is the protect manager's first step in addressing the problem?

A.

Communicate the issue to the change control board (CCB) and relevant stakeholders identified in the stakeholder engagement plan

B.

Create a problem-solving team from quality assurance subject matter experts (SMEs) experienced in this type of analysis

C.

Form a brainstorming team from project team members selected for their relevant technical analytical and management knowledge

D.

Form a brainstorming team with stakeholders from all of the functional departments involved in the project

Full Access
Question # 155

A company is implementing a project with team members who are located in different countries and lime zones Performance assessments show that team performance is low because the team doesn't have a common understanding about task distribution

What should the project manager do?

A.

Colocate the team members

B.

Perform team-building activities

C.

Review and reassign tasks

D.

Revisit the communications management plan

Full Access
Question # 156

A software development provider reports an issue that is blocking the other remaining deliverables What should the project manager do?

A.

Ask the provider to seek options to solve the issue

B.

Add the issue to the issue log and report it at the next review meeting

C.

Review the current plan and consolidate if necessary

D.

Schedule a meeting with the provider to collaborate on the options

Full Access
Question # 157

A high-tech borehole protect was initiated with the goal of providing water for a rural community of 1500 villagers located in an arid region. The project was completed with a cost performance index (CPi) of 1 09 and a schedule performance index (SPl) of 0.93 Six months after its completion it is determined that the villagers could not access water

What caused this situation to occur?

A.

The risk analysis was inadequate

B.

The project was completed behind schedule

C.

The requirements gathering was inadequate

D.

The project was delivered above budget

Full Access
Question # 158

A project manager is working toward a deadline to prepare a client report. The project manager prepared a meeting agenda but not a single meeting has gone according to plan True, meetings always end in arguments and no action items come out of it. The project manager is very frustrated and seeks help from the project sponsor

What should the project manager have created to prevent this situation1?

A.

Resource breakdown structure

B.

Work breakdown structure (WBS)

C.

Team charter

D.

Project charter

Full Access
Question # 159

A company has a transformation project in progress. During a planning session, several stakeholders are in constant disagreement and often use personal arguments to support their position. Team members are getting frustrated with the situation.

What should the project manager have done to avoid this situation?

A.

Established ground rules before the discussion had started.

B.

Asked stakeholders not to voice their opinions during the meeting.

C.

Invited a high-level sponsor to the meeting to reduce the level of disagreement.

D.

Reinforced that higher-level management has the decision power.

Full Access
Question # 160

A project manager needs the team to define the steps and identify the risks of migrating data to a new system.

What type of leadership should the project manager use to accomplish this?

A.

Laissez-faire

B.

Transformational

C.

Dynamic

D.

Servant

Full Access
Question # 161

A project manager has been authorized to begin a project and realizes that an effective high-performing team is needed to finish the project successfully What should the project manager do next?

A.

Establish the project scope and set clear team objectives

B.

Set performance standards and direction

C.

Hold early kick-off meetings and regular weekly meetings

D.

Select members for their skill or potential

Full Access
Question # 162

A company has transitioned and is now delivering projects using a hybrid approach

instead of a predictive approach. The distributed project team's knowledge of agile is varied.

The project manager feels this new methodology will impact the timely delivery of the project.

What should the project manager do?

A.

Ask to execute the project with a predictive approach since there is a budget and schedule risk.

B.

Use crashing to reduce the critical path to ensure enough buffer to include the impact of the agile methodology update.

C.

Plan for training on agile tools and techniques used in the defined hybrid methodology

for consistent application by all team members.

D.

Use the predictive approach for team members who are not knowledgeable in agile project delivery practices.

Full Access
Question # 163

project manager for a defense software application has a culturally and gender-diverse team with a short project time line Considering the project will be stressful what skill should the project manager use to monitor the team's performance?

A.

Coercion

B.

Conflict resolution

C.

Emotional intelligence

D.

Negotiating

Full Access
Question # 164

A key challenge that a project manager is facing is the lack of discipline by various team members and their inability to harness energy to achieve the project objectives. What should the project manager do to overcome this challenge?

A.

Meet with each team member separately and apply an appropriate approach with each one.

B.

Approach the project sponsor and request help in discussing the project deliverables with team members.

C.

Explain to the team that the project manager is ultimately responsible for the delivery.

D.

Assign multiple managers to the various teams and delegate all of the tasks to them.

Full Access
Question # 165

A sales learn working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

A.

Have a discussion with the sales team to find a solution to the issue

B.

Validate the reason and add it as an issue in the issue log

C.

Direct the sales team to speak with accounting to resolve the issue

D.

Escalate the issue to the functional manager

Full Access
Question # 166

During the final iteration of the execution phase, the project has a cost performance

index (CP!) of 0.9 and a schedule performance index (SPI) of 1.0.

How should the project manager avoid a budget shortfall?

A.

Follow the risk management plan.

B.

Reduce the team effort utilization.

C.

Look for cost-saving opportunities.

D.

Submit a change request to add to the management reserve.

Full Access
Question # 167

In experienced project manager has never managed an agile project until now. Due to the uncertainty of the project, the project manager is struggling with the definition of the project scope and is taking a long time trying to define it.

What should the project manager do?

A.

Submit a change request to leverage previous experience and manage the project using a predictive approach,

B.

Schedule a daily project definition meeting with the team to define the project scope before starting the execution.

C.

Start executing the project as the scope will be defined and redefined throughout the project.

D.

Obtain partial approval from the product owner to baseline the project scope plan before starting the execution.

Full Access
Question # 168

A project manager and project team have brought a project back on track after mapping and removing impediments During the current sprint the team reported that an impediment that previously caused major delays has appeared again. The team tried implementing the same mitigation tasks that worked previously However, the tasks are not having the same result with the impediment

What should the project manager do?

A.

Escalate the issue with an impediment to the project sponsor

B.

Use the contingency budget to implement schedule compression

C.

Implement the mitigation plans listed in the organizational process assets (OPAs)

D.

Reassess the issue as part of monitoring and controlling

Full Access
Question # 169

A hybrid project is experiencing several issues with both the agile delivery of the

product as well as the predictive development of a marketing strategy. What should the project manager do to receive feedback from stakeholders located in different time zones?

A.

Refer to the stakeholder engagement plan.

B.

Set up a conference call for all stakeholders.

C.

Refer to the communications management plan.

D.

Send an email to all stakeholders.

Full Access
Question # 170

A key resource is newly assigned to a project. The project manager and the resource

did not get along well in a previous project. This resource is needed to ensure the completion

of a major component for the project.

What should the project manager do?

A.

Work on resolving the differences with the key resource and building a good working

relationship to ensure project success.

B.

Monitor the key resource closely throughout the project, but do not let the project

sponsor know about the conflict.

C.

Request that the key resource's functional manager work directly with the resource

during the project.

D.

Discuss this with the project sponsor and request that this key resource be replaced on

the project.

Full Access
Question # 171

A new building project is in the middle of its life cycle. The municipality informs the project manager that due to new regulations, the parking lot around the project has to accommodate twice the number of cars than was initially planned.

What should the project manager do next?

A.

Request the project sponsor to fund this change as it is a new regulation, then order the materials in order to start working.

B.

Assess the impact of the required change and consult with the executive sponsors to determine the best course of action.

C.

Ask the designers to start designing a solution for this new requirement while the project is running and determine the funding for this change.

D.

Have the company's lawyers write to the municipality and reject the change as it was not part of the scope approved by the municipality.

Full Access
Question # 172

A project sponsor asks the project manager to explore a hybrid approach for a new

project. The product manager for this project has already prepared a detailed specification for the product.

What should the project manager do to proceed with the project management plan?

A.

Ask the team to assess whether the product specification can be expressed in user

stories to enable a Scrum or Kanban approach.

B.

Explore with the product manager to determine if there are viable opportunities to

deliver value incrementally and increase business value.

C.

Recommend to the project sponsor that a predictive approach is appropriate for the

project due to the stable product requirements.

D.

Ask the product manager whether they are prepared to act as product owner for the

project in order to participate in iterative planning and reviews.

Full Access
Question # 173

A project is about to close and the project manager is p Set up a meeting to perform a root cause analy reparing a draft of the project closure report. The project sponsor has approached the project manager to stay on longer to ensure the benefits in the charter are tracked as completed However, some of the benefits will not be realized until 1year after project implementation.

What should the project manager do?

A.

Explain to the project sponsor that the project manager is only accountable for managing the project scope budget quality and schedule

B.

Document who will be tracking benefits realization what will be tracked and when it will be tracked in the project closure report

C.

Explain to the project sponsor that they are accountable for tracking benefits realization after project completion

D.

Discuss extending the project manager's allocation to the project until all benefits are realized with the project management office (PMO)

Full Access
Question # 174

During project execution of a new IT solution, the testing of one feature was unsuccessful. The go-live milestone is now impacted due to this delay. Extensive analyses were performed, and there is no way to resolve the defects before the go-live date.

What should the project manager do next?

A.

Include additional mitigation actions against feature defects and update the risk management plan.

B.

Assess the relevance of the feature and then analyze the submission of a change request to descope it.

C.

Improve the control quality process by implementing additional testing to minimize the defects before the go-live milestone.

D.

Determine if business value will be delivered without this feature. and try to fix the defects after the go-live milestone.

Full Access
Question # 175

During the first project meeting with a new project manager, a stakeholder complains about not receiving periodic reports. What should the project manager do first?

A.

Add the stakeholder details into the periodic reports and update the project management plan

B.

Invite the stakeholder to all future project review meetings and update the project management plan

C.

Update the project management plan with the new information and inform all of the relevant stakeholders

D.

Meet with the stakeholder to better understand their expectations and update the stakeholder engagement plan

Full Access
Question # 176

A hybrid project team is working on an upgraded version of software for their

product owner. The team is also responsible for supporting the existing product and

customers. For the last three sprints, the team had to stop their project work and focus on

major support items for the product owner. The testers are struggling to cope with the

constant changes to the plan, which has resulted in a number of emotional outbursts.

How should the project manager proceed?

A.

Request a replacement for those team members who are unhappy with this way of

working.

B.

Schedule a session with the product owner to explain that no support items can be

taken into the sprints going forward.

C.

Ask human resources (HR) to send the team members to a change management

workshop.

D.

Schedule a session with the team to discuss the issues and work with them to define a

plan to manage the sprints going forward.

Full Access
Question # 177

In an ongoing project, stakeholders have been approaching team members for status

reports and changes without consulting the project manager. What should the project

manager do to ensure a successful project?

A.

Send the project charter to all stakeholders for information.

B.

Send an email to all stakeholders directing them to approach the project manager

directly.

C.

Review the stakeholder engagement plan and inform the stakeholders.

D.

Review the change management plan and ask the change control board (CCB) to be

involved.

Full Access
Question # 178

A project manager is appointed to manage an infrastructure project that spans

across several countries, including different time zones within a subregion. It is likely that most of the project team members will never meet, but they will have to collaborate to ensure deliverables are met.

What should the project manager do to ensure good collaboration between the remote project team members?

A.

Discuss the concerns with the project sponsor and modify the project charter to include

more budget for interactions.

B.

Plan a communication method and allow the project team members to virtually interact.

C.

Create a social media group platform for the team to create a supportive environment.

D.

Set the ground rules and identify a contingency plan in the risk register.

Full Access
Question # 179

A project team with a tight schedule has succeeded in maintaining a schedule performance index (SPI) of the through regular daily standups and overtime, when required After a few months the project manager notices that some of the team members' performance has decreased but mat the overall project team performance is still ahead of schedule by a few days

What should the project manager do first to maintain the project team's performance level?

A.

Initiate a performance-based bonus for the team members to provide them with a monetary incentive

B.

Remind the team frequently that the project must be delivered on time and within budget

C.

Invite the team to a team-building event to alleviate their stress while strengthening teamwork

D.

Provide routine mentoring and coaching to the team members to identify any demotivating issues

Full Access
Question # 180

A new project manager is managing a hybrid project. The project manager wants to be

a servant leader to support the team by removing impediments but is not receiving feedback

from the team about the issues and risks they are facing.

What should the project manager do?

A.

Implement daily standups where the team can share their impediments, risks, and

issues.

B.

Review the communications management plan and implement changes.

C.

Schedule weekly risk review meetings with the team to review project risks and

concerns.

D.

Distribute a copy of the communications management plan to the scrum master.

Full Access
Question # 181

A company made several changes recently, which resulted in a positive change in

the company culture. A project manager was just assigned to report to a new project

supervisor whose leadership style is about getting things done quickly regardless of employee

and operational impacts. Some employees are complaining about this.

What should the project manager do?

A.

Clarify expectations by explaining the company culture with the supervisor.

B.

Ask senior management to move the supervisor to a different project.

C.

Revisit the company's organizational culture.

D.

Instruct the employees to listen to the supervisor.

Full Access
Question # 182

At the end of a project, one of the suppliers is facing financial difficulties and is

pushing the project manager to obtain financial, legal, and administrative approval in order to

communicate formal project closure and ensure the transfer of liability. What should the

project manager do next?

A.

Compare the achieved results to the contract requirements.

B.

Make the final payment as the project is completed.

C.

Transfer the remaining variances and close the project.

D.

Escalate to higher management to expedite the approval.

Full Access
Question # 183

A project manager is leading a project in which key performance Indicators (KPls) are measured through earned value management (EVM). Match each measurement on the left with the correct category on the right.

Full Access
Question # 184

An agile project has a documented list or requirements prioritized in high, medium, and low categories. The project team has expressed that it is difficult to know what to work on next as so many items are listed as high priority.

What should the project manager recommend?

A.

Ensure the product owner determines the priority based on a product roadmap. release plan, and iteration plan.

B.

Ask the team to prioritize the high-priority items based on what they feel is a logical sequence to build.

C.

Ask the team to prioritize the high-priority Items based on the release plan and what allows tor testing most effectively.

D.

Discard the current categorization of requirements as high, medium, and low and prioritize numerically.

Full Access
Question # 185

The Scrum team working with the quality department has been shifting away from the Business unit due to unclear product requirements. It is now the third sprint and both teams have been at a standstill for a few days.

What should the project leader do to solve this situation?

A.

Analyze the problem with both teams to figure out If pan of the work must be redone.

B.

Select new team members in an effort to obtain fresh ideas to solve the impasse.

C.

Demand that the business team stop wasting time and define final requirements for the product.

D.

Tell the business team and Scrum team to continue following the initial plan.

Full Access
Question # 186

A newly appointed product owner is working with a project team that is using agile

for the first time. The product owner is constantly disrupting various team members throughout

the day to discuss progress. This has resulted in the team feeling micromanaged and

frustrated because of the constant disruptions.

How should the project manager proceed?

A.

Invite the product owner to attend daily standup meetings so they can assess

progress.

B.

Set up a feedback session with the product owner once a week so they can assess

progress.

C.

Instruct the team to refer the product owner to the project manager for information.

D.

Invite the product owner's functional manager to a feedback session to escalate the

issue.

Full Access
Question # 187

The sponsor approaches the project manager with new features they want added to

the project. The project is 95% complete, but the sponsor insists that continued support for the

project relies on the addition of the new features.

What should the project manager do?

A.

Assess the impact of the features and refer it to the change control board (CCB).

B.

Implement the new features after assessing the impact.

C.

Reject the new features since it amounts to gold plating.

D.

Add the new features to avoid losing the sponsor's support for the project.

Full Access
Question # 188

A project manager is leading a hybrid project. The self-organizing teams are

continually late in delivering their demos, resulting in low morale. The steering committee is

familiar with the reporting and planning associated with a predictive approach and is

concerned about the project because it is unclear if the expected value will be delivered.

What should the project manager do?

A.

Emphasize to the teams the importance of reaching the agreed deadlines and value.

B.

Request to coach the team to ensure motivated project team members are on board.

C.

Update the project schedule with a buffer to reflect the expected delays being incurred

by the team.

D.

Suggest to the teams to limit the scope of work per iteration so they will start to deliver

more reliably.

Full Access
Question # 189

A new project manager has been assigned to an environmental project. After

reviewing the project plan, the project manager notices that health and safety requirements have not been properly addressed. This is a serious concern, and the project manager wants to fix this issue immediately.

Why is this situation problematic?

A.

Injury or loss incidents could delay project deliverables.

B.

It is imperative that established performance metrics are met.

C.

The project manager is obligated to comply with the project location's regulatory

requirements.

D.

The project manager must follow their employer's organizational process assets

(OPAs).

Full Access
Question # 190

A project manager is asked to implement a hybrid approach that will replace a predictive approach on an upcoming project How should the project manager adjust their responsibilities accordingly?

A.

Become a servant leader by supporting team collaboration and removing impediments

B.

Delegate coordination activities to the product owner so the project manager can locus on managing collaboration

C.

Request a scrum master to focus on the collaboration while the project manager focuses on the coordination

D.

introduce new communication tools to the project team members

Full Access
Question # 191

There is a problem with a project because some features are not in compliance with

regulations. Some stakeholders do not believe compliance is a priority, while others disagree.

What should the project manager do?

A.

Review the stakeholder engagement assessment matrix to determine next steps.

B.

Set up some time with the stakeholders to explain the importance of compliance.

C.

Meet with the sponsor to discuss how to handle the stakeholders' differing opinions.

D.

Send out documentation to align stakeholder expectations and project objectives.

Full Access
Question # 192

A junior project manager is excited to start working on their first project with a telecommunications company, A senior project manager has decided to educate the junior project manager on the challenges of project management and how to achieve success.

Which three artifacts should the senior project manager tell the junior project manager to utilize to ensure project success? (Choose three)

A.

Organizational process assets (OPAs)

B.

Lesson learned registers from past projects

C.

Historical issue logs

D.

Project scope statement

E.

Project management plan

Full Access
Question # 193

A project manager submits a version of the software that the project team created. During the review meeting, a team member informs the project manager of a recent regulation that requires a dual verification process in the software. However, the product sponsor strongly insists there should be no updates to the software.

What should the project manager do?

A.

Include the new requirement in the next iteration of the software without informing the sponsor.

B.

Inform the team that the sponsor decided to reject any changes and release the software as is.

C.

Release the software as is and start a new project to deliver the new requirements.

D.

Collect the requirements of the regulation and follow the change control process.

Full Access
Question # 194

A project to implement a new online landing platform has started After the first sprint, the project sponsor requested a change. What should the project manager do next?

A.

Escalate the change request to the sponsor

B.

Validate the work completed

C.

Inform the stakeholders of the change

D.

Facilitate the update of the product backlog

Full Access
Question # 195

A project manager finds out that the required project status reports have not been

filled out by most team members. These status reports are urgently needed to compile a

comprehensive status report for the project sponsor.

What should the project manager do to address this situation?

A.

Reprimand the team members who did not fill out the status reports.

B.

Justify the team members' behavior to the project sponsor.

C.

Quickly put together a report that will satisfy the project sponsor.

D.

Discuss the issue with the team members at fault.

Full Access
Question # 196

A project manager is leading a progress review meeting when some stakeholders who are new to the project express concerns about not having access to previously shared deliverables. What should the project manager do?

A.

Document the new stakeholders' concerns in the meeting minutes.

B.

Schedule an ad hoc meeting with the new stakeholders to discuss concerns.

C.

Use social media environments to share the project information

D.

Use the project management information system (PMIS) to share information.

Full Access
Question # 197

A project manager acquired information from the market that would reduce the business value being delivered by an ongoing protect Based on that information, the project manager believes the project should be stopped

How should the project manager handle the situation?

A.

Remove the items no longer applicable from the backlog and present the backlog to the project team

B.

Continue working on the defined scope and review the risk matrix

C.

Have a discussion with the project sponsor and cancel the project

D.

Have a discussion with the sponsor and recommend the project business value be reassessed

Full Access
Question # 198

A project manager has been hired to help coordinate an ongoing project Historically the biggest problem as reported by the company's CEO is that the change request process has been handled by managers who did not have dear information on the project schedule and budget. This information has been inconsistent and handled by finance, risk. and functional subject matter experts (SMEs)

What should the project manager do to control this situation?

A.

Redefine the communications management plan

B.

Develop an integrated change management plan

C.

Document the risk in the project risk register

D.

Review the scope defined in the project charter

Full Access
Question # 199

Due to a recent company merger, a project manager from company B has been

assigned to a team that is comprised of team members from company A. At the start of the

project, conflicts arise due to a lack of clarity on processes and the project manager's

relationship with company B.

What should the project manager do to resolve this conflict?

A.

Avoid the conflict as the customer feels comfortable with using processes from

company A.

B.

Review the historical information and make the decision based on the return on

investment (ROI).

C.

Ask the team to use company B's processes since they are more familiar with these

processes.

D.

Work with the team to analyze which processes are suitable to use and define them in

the ground rules.

Full Access
Question # 200

A project manager is leading an automation project. The project team is colocated

and includes people from both the technical and business units. The project manager

discovers that personal differences and work styles are affecting the project negatively.

How should the project manager address this?

A.

Develop a schedule that ensures people with personal differences work separately.

B.

Use an approach to the project that does not involve colocation.

C.

Meet with the team and agree on expectations from team members.

D.

Invite the functional managers of the different units to address their personal differences.

Full Access
Question # 201

A project manager is working on a critical path activity and notices a delay in product delivery due to an anticipated event What should the project manager do first?

A.

Follow the risk response plan

B.

Use the contingency fund

C.

Prepare a change request

D.

Update the risk register

Full Access
Question # 202

A project manager is assigned to a new water treatment plant project that has been

delayed for many years. It is revealed in the project charter that the sponsors of this project

are from three different business units. This is the first time the sponsors have ever

implemented such a project.

What should the project manager do?

A.

Establish mentoring and coaching sessions.

B.

Review the knowledge repository for similar projects.

C.

Schedule the project kick-off meeting immediately.

D.

Meet with the project sponsors to align expectations

Full Access
Question # 203

When a project manager is trying to determine a leadership style to use on a project what should they consider?

A.

Number of tasks on the protect

B.

Culture of the organization

C.

Project timeline

D.

Experience of the project manager

Full Access
Question # 204

A project manager is assigned to an automotive product development project in me middle of the pilot phase. According to the test lab. a durability test was completed with good results 6 weeks ago but there were no reports left behind by the test engineer who left the organization the previous month.

What should the previous project manager have done to prevent this issue?

A.

Built a pair-engineering environment so that experienced engineers always work with junior engineers to assist in knowledge transfer

B.

Contracted with a third-party test lab to outsource all testing processes and required that they produce all test reports

C.

Led a technical benchmark workshop every month to share state-of-the-art technology trends and ask all team members to attend the workshop

D.

Built a shared repository for the project in the internal server and asked the team to create record and save all project deliverables to the server

Full Access
Question # 205

A project manager is assigned to deliver an innovative solution that is part of a

brand new offering. The project manager reviews the request for proposal (RFP) and realizes that key terms are restricted to technical resource assignments. There is also a gap in addressing compliance.

How should the project manager bridge the gap and ensure the project delivers the expected

business value?

A.

Determine the critical requirements.

B.

Document the risks and mitigations.

C.

Define the project schedule.

D.

Create a project scope statement.

Full Access
Question # 206

A project team that is very experienced in enterprise resource planning (ERP)

systems implementation is currently planning the delivery of a new ERP project. There is a

requirement to reuse the client's security subsystem developed by a third party. The client

states that integration with the security subsystem must be done by the client's team. The

project manager does not want to have such an external dependency.

What should the project manager do first?

A.

Plan the implementation of this integration in the first iteration to help reduce risks.

B.

Record the issue in the issue log and closely manage this dependency.

C.

Inform the client that the project team will take care of the integration.

D.

Document the client's responsibility for the integration with the security subsystem.

Full Access
Question # 207

A project manager is assigned to a new project and is allocated with virtual team

members. Later, two more members from a recently acquired company join as additional

resources to the project team.

In order to ensure that there are no potential misunderstandings, what should the project

manager do?

A.

Send an email update to existing team members about the addition of the new team

members.

B.

Set up a weekly meeting with the new team members for a couple of months.

C.

Request the transfer of the new members to another project, citing a risk of confusion.

D.

Update and share the guideline document dealing with team communication.

Full Access
Question # 208

On a recently completed prefect a project manager noticed that some of the subcontractors approached the client directly with questions. These subcontractors had a previous direct reporting relationship with the client. The project manager is now in the initial stage of a new project with the same subcontractors and client.

How should the project manager set up communications?

A.

Inform the client that all communications moving forward will go through the project manager

B.

Ensure that the communications management plan covers contractual obligations

C.

Consult the communications management plan from a recent project that has been closed

D.

Update the communications management plan to allow the subcontractors to communicate directly with the client

Full Access
Question # 209

An issue reoccurs six months after a project's go-live date despite being resolved

during the project life cycle. What should the project manager have done in the previous

phase to avoid this issue?

A.

Ensured the project team documented lessons learned about the issue

B.

Ensured the project team applied a long-term solution for the issue

C.

Asked the project team to conduct more testing with users

D.

Discussed the issue with the stakeholders

Full Access
Question # 210

A project manager has been assigned to a project that is in progress. The project

manager is looking for information regarding why the project is being completed.

What should the project manager do first?

A.

Evaluate the project exit criteria in the project charter.

B.

Reach out to the senior executive sponsor for the project.

C.

Understand the project success criteria and objectives.

D.

Review the project status reporting for the latest information.

Full Access
Question # 211

us graph describes the current performance of a protect in relation to cost and schedule. What should the project manager do to bring the project back on track?

A.

Review project cost because the project is over budget and ahead of schedule

B.

Review project schedule and cost because the project is over budget and behind schedule

C.

Review project schedule because the project is under budget and behind schedule

D.

Review project scope because the project is under budget and ahead of schedule

Full Access
Question # 212

A project manager is leading a software development project. Recently, team members have complained that during the last few dally standup meetings, a key stakeholder frequently interrupts, requests explanations, and proposes unplanned changes. This issue is frustrating the project team and slowing down me work.

What should the project manager do?

A.

Instruct the team to work as planned and Ignore the stakeholder's requests.

B.

Escalate the situation to upper management.

C.

Add more team members to make up for any project delays.

D.

Address the issue with the stakeholder and explain the situation.

Full Access
Question # 213

A project, which has its execution phase planned m an iterative way has the following metrics for the first three iterations

One of the requirements for the project states that m order to get payment authorized fcx the project neither the SPI nor the CPl can be less than 0 95 What should the project manager do in iteration 4 to ensure the project is in compliance with the requirement?

A.

Schedule crashing

B.

Fast tracking

C.

Earned schedule

D.

Earned value

Full Access
Question # 214

During the executing phase, a project manager is reviewing the issue log and finds

there are outstanding high-priority issues that are still open. Most of the open issues require

effort from external domain experts who are not on the project team.

What should the project manager do?

A.

Ask the issue reporter to close the issues, because there are no project team members

who have the required domain knowledge.

B.

Review the open issues with the issue reporter and issue a change request to hire an

external domain expert.

C.

Request that the project team members learn the required domain knowledge and

resolve the open issues in a short time.

D.

Reduce the project scope to ensure that the project team has the knowledge to deliver

the system on schedule.

Full Access
Question # 215

During the execution of a construction project, the project sponsor asks to make

changes to the floor plan by adding a minimal storage room. The sponsor insists on making

this last-minute change, but they would like to avoid delays to the project.

Which document should the project manager refer to first?

A.

Change management plan

B.

Schedule management plan

C.

Scope management plan

D.

Cost management plan

Full Access
Question # 216

Toward the end of a protect the project manager did not receive approval from a key stakeholder because the necessary deliverables were not functioning as expected. What should the project manager do next?

A.

Review the stakeholder engagement plan

B.

Review the quality management plan

C.

Review the requirements traceability matrix

D.

Review the work breakdown structure (WBS)

Full Access
Question # 217

A project manager is instructed by the project sponsor to draft the project charter. The project sponsor asks the project manager to involve a particular stakeholder m order to provide necessary resources However, the stakeholder is refusing to get involved because the stakeholder thinks mat there is no benefit m using the project deliverable

What should the project manager do to resolve this?

A.

Meet with the stakeholder to discuss the impact of the deliverable

B.

Consider the stakeholder as a risk and evaluate possible solutions with the project team

C.

Improve communication with the stakeholder to obtain their assistance in the future

D.

Escalate to the project sponsor due to the political nature of the issue

Full Access
Question # 218

A project team member has lost enthusiasm and is experiencing low morale for a

project they were once excited about. What should the project manager do?

A.

Escalate the issue to the team member's functional manager and request a response

as soon as possible.

B.

Meet with the team member to understand what the issues are and to provide support.

C.

Leverage other team members who are contributing and making the project a success.

D.

Have the team member transferred to another project and add other resources to the

project.

Full Access
Question # 219

A project manager Is working on the initial phases of a highly technical project that employs the "first of its kind" technology. Many of the key project stakeholders are unaware of the project objectives and their participation levels are poor. At every meeting, there are a lot of objections and queries raised that are taking the discussions to a different level, and a great deal of time is wasted

What should the project manager do?

A.

Request stakeholders who understand the technology.

B.

Recommend a change in technology to senior management.

C.

Plan to conduct informal sessions with the stakeholders.

D.

Include the issue in the Issue log and escalate to senior management.

Full Access
Question # 220

A project involves exporting 150 packages to the customer. However, only 30 packages have been cleared by the customer for shipment. The logistics manager provided

details to the customer 2 weeks ago and set up a weekly conference call to effectively

communicate with them, but the customer has not been participating in the calls.

How should the project manager handle this situation?

A.

Request a change in the contract to include the shipment in the project management

plan.

B.

Find the root cause of the issue and discuss the customer's current engagement.

C.

Inform the customer that subsequent packages cannot be manufactured.

D.

Request a delivery date extension from the customer

Full Access
Question # 221

A developer who has almost completed a required product feature for a prototype

leaves the company in the middle of an iteration. What should the project manager do?

A.

Review the backlog to reschedule the deliverable for a later iteration.

B.

Engage with stakeholders directly to review the iteration process.

C.

Determine whether other cross-functional team members are able to take over the

work.

D.

Go to management and ask to hire a new external developer.

Full Access
Question # 222

A system migration project is in its closing stage. The project manager is being pressured to close the project The project manager communicated to all stakeholders; however, the last department to migrate indicated that they have not received the notification

What should the project manager do?

A.

Report the issue during the next status meeting at the end of the week

B.

Escalate the issue to the project sponsor and upper management

C.

Close out the project and tell the manager to open a service desk ticket

D.

Log the issue and assign it to the project team member(s).

Full Access
Question # 223

During the forming phase of a project team a project manager implements several team-building initiatives and decides it would be fun to have improvisations theater activities. After the sessions the project manager received feedback from some key team members who felt that although the activity was fun it was not appropriate for the purpose of team building.

What should the project manager have done to avoid this negative feedback'?

A.

Assessed and analyzed personality indicators from the project team

B.

Sent the activity details to everyone involved prior to the session

C.

Communicated the decision to conduct this activity to the key team stakeholders

D.

Selected a vendor for the activity according to the procurement management plan

Full Access
Question # 224

During the early phases of a project, mitigation actions were not executed in a

timely manner; therefore, the project schedule was impacted. Several project stakeholders are

now frustrated with the delays.

What should the project manager have done to manage the issue?

A.

Identified and reported the issue

B.

Monitored and controlled the issue

C.

Identified the appropriate response and had it implemented

D.

Communicated any identified action to impacted stakeholders

Full Access
Question # 225

A project manager notices that the response action for an identified issue is insufficient for solving the problem What should the project manager do next?

A.

Include the issue in the risk register and update the team

B.

Document the continuing issue and failed solution

C.

Inform the stakeholders about the failure and update the issue log

D.

Meet with the project team to find another solution

Full Access
Question # 226

A project has been running successfully for 2 months. At a regular project meeting,

the team raises several potential obstacles to future progress. The obstacles include vendor

delivery performance, technical performance of a subsystem, and conflict with another division of the organization.

What should the project manager do next?

A.

Work with the team and others in the network to assess and prioritize the obstacles.

B.

Engage with the external stakeholders and the other division of the organization to

resolve the issues.

C.

Escalate the obstacles to the project sponsor for assistance with resolution.

D.

Determine a change response to identify and resolve the obstacles to move the project

forward.

Full Access
Question # 227

A globally distributed project team is running behind schedule due to the lack ol team commitment and low morale. In order to bring the schedule back on track, what should the project manager do first?

A.

Seek the sponsor's approval to extend the project schedule.

B.

Set up a meeting to perform a root cause analysis.

C.

Update the issue log and communicate it to the team.

D.

Permanently colocate the team for better performance.

Full Access
Question # 228

A project manager receives a serious complaint from a functional manager about a

team member. What should the project manager do?

A.

Replace the team member immediately to maintain a good relationship with the

functional manager.

B.

Discuss the issue with the functional manager to understand the reason for the

complaint.

C.

Support the team member and provide documentation to the functional manager

proving their performance.

D.

Protect the team member and ask the project sponsor to minimize any external

interruptions.

Full Access
Question # 229

A project manager assigned to an engineering construction project is receiving questions from the site engineers. Several questions are related to carrying out activities to meet timelines that compromise the work crew's safety. When reviewing these questions, the project manager realizes that the engineers do not (eel empowered to make decisions.

How should the project manager address this?

A.

Consult the previous project manager to discuss how they managed these questions.

B.

Ensure all engineers are aware that questions should only be submitted in their weekly reports.

C.

Email the company vision to the engineers and tell them they need to meet deadlines

D.

Reinforce to all engineers the company vision of a safety-first approach to project activities.

Full Access
Question # 230

A customer interacts directly with a Scrum team and continually requests changes in

priorities. This causes confusion among the team members and they complain to the project

manager.

What should the project manager do?

A.

Advise the customer to discuss changes with the product owner.

B.

Document this issue in the sprint backlog for discussion at a team meeting.

C.

Ask the customer to submit a change request to the project sponsor.

D.

Encourage the team to clarify the requests with the customer.

Full Access
Question # 231

During the setup of an agile project, the product owner expressed clear interest in having features released during product development over having the product completed in one year. What should the project manager do?

A.

Design a set of metrics including velocity, which is a good measure of value delivered.

B.

Facilitate sprint planning sessions with a focus on defining the minimum viable product (MVP)

C.

Promote a productive environment where everybody can work without interruptions from the rest of the team members

D.

Create a reward system recognizing group contributions to get people motivated and improve performance

Full Access
Question # 232

A project manager is leading an electrical project that spans five towns. The project

manager is informed by the team that one of the towns is not allowing the team to work there even though the town was included in stakeholder engagements before the start of the project.

What should the project manager do?

A.

Change the project scope and seek approval to exclude this town from the overall

project.

B.

Engage with the town's authorities to discuss the reason for the change in commitment

and agree on a solution.

C.

Instruct the team to move to the next town and continue the project to avoid further delays.

D.

Retrieve all minutes of stakeholder engagements and send to the town as a reminder of their commitment to the project.

Full Access
Question # 233

A project manager has experience working with a specific provider that has been

requested for an upcoming project. This provider often fails to meet deliverable dates; however, it is the only company with the specific experience required for the project.

What should the project manager do during the planning phase?

A.

A. Hire resources to obtain knowledge about the provider's specific capabilities.

B.

B. Add penalty clauses to the contract and update the risk register.

C.

C. Encourage the provider to work overtime with no additional costs to the project.

D.

D. Contract another provider with less experience and give them a chance to provide the deliverables.

Full Access
Question # 234

During a documentation audit of an international company it was identified that the last version of the protect schedule was from one month ago even though the project manager kr. it was recently updated How should the project manager have handled documentation for the project?

A.

Reviewed the risk register to identify a response plan for the audit

B.

Assigned a project team member to ensure all project documentation was updated

C.

Updated the project management plan regularly and had it securely shared with all stakeholders

D.

Kept documentation in the project management information system (PMIS) and shared it with appropriate stakeholders

Full Access
Question # 235

The project manager realizes that the product owner has a lot of potential but is lacking communication skills. How should the project manager help the product owner to develop these skills while executing the project?

A.

Ensure there are opportunities for the product owner to present project reviews to the stakeholders.

B.

Suggest that the product owner attend a training session about assertive communication.

C.

Suggest that the product owner shadow colleagues who are good presenters.

D.

Recommend a specialized article about delivering effective presentations to the product owner.

Full Access
Question # 236

A supplier is hired to provide information security services for a project. The supplier has decided not to provide this service any longer since they have not been paid on time. Their services are critical and this decision will affect the outcome of the project.

What should the project manager do to address this issue?

A.

Negotiate the payments with the supplier and remind them of their long-term association

B.

Penalize the supplier according to the contract's service level agreement (SLA)

C.

Hire another information security supplier and incentivize them for speedy delivery

D.

inform the relevant stakeholders of this challenge and seek their support

Full Access
Question # 237

A project has recently Kicked off. The project manager observes that thete are different expectations among the project team members. These growing misunderstandings are affecting team productivity.

Which document should the project managefve?

A.

Project charter

B.

Stakeholder register

C.

Team charter

D.

Project organization charts

Full Access
Question # 238

A project manager submits several requests to purchase required hardware and

knows from previous experience that this kind of procurement usually results in disputes

between the company and its suppliers. How can the project manager mitigate this risk in the

request for proposal (RFP) with suppliers?

A.

Ask the legal team to review the RFP.

B.

Ask the project team to submit the RFP.

C.

Request approval of the RFP from the project sponsor.

D.

Request approval of the RFP from management.

Full Access
Question # 239

A sponsor and project manager found out that a vendor in a different time zone has delayed the delivery of its products and needs close supervision until the project gets back on track. The only option is to relocate three key members of the project team to spend 6 months abroad

What should the project manager do next?

A.

Communicate to the whole team the decision to relocate team members abroad and the implications of doing so in the next project status meeting

B.

Communicate individually with the affected team members to negotiate the decision and confirm their willingness to relocate

C.

Communicate the decision to the human resources (HR) department so they can direct the project team members to be sent abroad

D.

Communicate to the affected team members' manager and schedule a meeting to discuss the details of this assignment

Full Access
Question # 240

During a team meeting the project manager asks the team to complete a personality assessment to help everyone understand themselves and one another better. The project manager analyzes the results and realizes that more than one-half of team members are introverts

What should the project manager do?

A.

Present brainstorming topics a day before the session so the team can reflect and contribute more fully during the session

B.

Adjust the lighting and ambient sounds in the work and common areas to create a relaxing work atmosphere

C.

Ensure the team understands that their input needs to be fully articulated and explained to all team members during daily standups

D.

Require everyone to share personal details at the start of each team meeting to allow learn members to get to know one another

Full Access
Question # 241

An agile team was hired to work on a public service project. The team received a

list of vague ideas about the business and now needs to understand, develop, and prioritize a

list of functionalities.

Who will be responsible for this task?

A.

Project owner

B.

Agile leader

C.

Agile team

D.

Product owner

Full Access
Question # 242

During the project planning phase, a project manager called a meeting to discuss the

product backlog with multiple stakeholders who represent the end users in various capacities.

Only one executive manager attended the meeting.

What should the project manager do?

A.

Meet with each stakeholder individually to gather input to the product backlog and

begin project planning.

B.

Proceed with prioritization of the product backlog based on previous lessons learned

and complete the project planning phase.

C.

Reschedule the meeting to ensure the majority of stakeholders are present for the

product backlog discussions.

D.

Proceed with the meeting in order to keep the project on track and start prioritizing the product backlog.

Full Access
Question # 243

One team member Is complaining about an agreement made during the last meeting. That team member was present at the meeting ana participated in the decisions registered in the meeting minutes.

What should the project manager do next?

A.

Arrange an additional meeting with the team to communicate the agreement made during the last meeting.

B.

Schedule a new meeting to evaluate the agreement and negotiate a new one.

C.

Talk with the team member and explain that once the meeting ended, the agreement must be respected.

D.

Meet with the team member and search for the root cause of their behavior.

Full Access
Question # 244

A project manager is working on a large project in another country and realizes that

only a few people from the project team are working on all of the releases. What should the

project manager do to prevent this in the future?

A.

Document the risk register in the project charter.

B.

Speak to the customer and add the issue to the issue log.

C.

Review user roles and update the team charter.

D.

Involve the product owner to rewrite the user stories.

Full Access
Question # 245

A project manager is working on a cost-reimbursable contract from the client's side. During project execution the project manager notices a major deliverable is missing. The project manager raises this with the seller but the seller advises the project manager that the subject deliverable is not part of the contract. The project manager remembers negotiating and agreeing to this deliverable during the tender process but cannot find it in the contract

What should the project manager do?

A.

Request a change in the contract in order to add the deliverable

B.

Add this deliverable to the requirements traceability matrix

C.

Terminate the contract and commence the closeout process

D.

Look to see if the deliverable is described in the statement of work (SOW)

Full Access
Question # 246

Two team members are arguing about which technology they should use when implementing iteration tasks. The predictive approach was broken into several legations that need to be completed on time so as not to jeopardize the projects timely completion.

What should the project manager do to resolve this issue and help the team move on to the next iteration?

A.

Postpone the selection of the technology used until more information is gathered

B.

Suggest their own approach to solve the issue and ask the team to follow it

C.

Call for an open dialogue which the team will arrive at through consensus

D.

Allow the team to decide since the teams should be autonomous

Full Access
Question # 247

A key import supply has suffered a delay of 6 months. The delay affects a functionality that is needed to complete the project on time. The project manager learns from the project te«... that another team is working on a product that could work as a solution, but it is still a prototype

What should the project manager do to accelerate this solution?

A.

Contact the other project team and ask them to organize a demo of the prototype

B.

Perform iterative planning with the team to use the prototype

C.

Check the burnup charts to see what progress has been made to integrate the solution

D.

Prioritize the backlog with the customer to remove the feature

Full Access
Question # 248

During a project gate review meeting, it is identified that one of the project

deliverables will require corrective actions to meet the project quality requirements. What

should the project manager do first?

A.

Update the risk register and implement the approved risk response plan for quality

deviations.

B.

Identify the resources that were responsible for the deliverable and request a team

development plan.

C.

Update the issue log, identify the involved stakeholders, and assign resources to the

corrective actions.

D.

Submit a change request to update the project quality requirements for the involved

project deliverable.

Full Access
Question # 249

An organization is producing a product using a hybrid approach with several phases. Some of the phases are planned to be executed in predictive and some in agile. During the agile phase, the project manager notices that the team members sometimes unknowingly work on the same task.

What should the project manager do?

A.

Communicate the task assignments to the team members in a clear manner.

B.

Verify that the product owner has made the task assignments clear.

C.

Confirm that the agile coach has made the task assignments clear.

D.

Verify that the team members have made the task assignments clear.

Full Access
Question # 250

During project execution a project team member resigned and a new junior member joined the team To smooth the transition the project manager assigned a senior project team member to transfer knowledge and support the junior team member The project manager subsequently received feedback from the senior team member saying that the junior member submitted a poor-quality deliverable and should be removed from the team However the project manager checked that deliverable and found it met quality requirements

Which technique should the project manager use to resolve this issue?

A.

Smooth/accommodate

B.

Compromise/reconcile

C.

Force/direct

D.

Collaborate/problem solve

Full Access
Question # 251

A project manager recognizes that a key stakeholder is not engaged in the project and does not seem interested in the project status. The project manager is concerned that the project may go off track if the stakeholder expectations are not met

How should the project manager approach the stakeholder?

A.

Analyze the stakeholder's expectations and emphasize the topics of interest that may influence the project's success

B.

Post regular updates to the project teams board and email the stakeholder when they are posted so the stakeholder can review at their convenience

C.

Schedule regular review sessions with the stakeholder and the project team so the stakeholder can understand the status and engage with team members

D.

Continue to send status reports by email and schedule one-on-one sessions with the stakeholder so they are regularly debriefed on the project status

Full Access
Question # 252

A project has been running for 2 months and now requires approval for a supplier to

begin some execution tasks. The project team has evaluated several suppliers and selected

their top two preferred suppliers. The project sponsor requested that another supplier who has

lower costs be added to the list. However, the project manager is aware that this supplier

does not always fulfill the project requirements.

What should the project manager do?

A.

Set up a requirements review session and obtain agreement for selection criteria.

B.

Recommend to the team to add the sponsor's preferred supplier to the list.

C.

Choose the sponsor's preferred supplier for the project to avoid conflict between the

team and sponsor.

D.

Recommend to the sponsor to review the results of the team's supplier evaluation.

Full Access
Question # 253

An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project

execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors.

What should the project manager have done to prevent this from happening?

A.

Ensured the stakeholder anticipated obstacles to achieving financial closure on the remaining funds.

B.

Ensured the risk was adequately assessed and mitigated by the appropriate stakeholders.

C.

Ensured the stakeholder who was providing additional funds remained interested in the project.

D.

Ensured the project team monitored and reviewed the project risk register periodically.

Full Access
Question # 254

A project manager is part of a global project team and is in charge of managing the scope defined by their country. There is a clear division regarding which pieces of the

scope should be treated by global and local teams. During the last sprints, the project manager has been receiving requests that the global team should handle.

What should the project manager do in this situation?

A.

Reject the workload back to the global team.

B.

Assess the team's capacity to absorb the workload.

C.

Evaluate and understand the cause of the conflict.

D.

Escalate the situation to the project sponsor.

Full Access
Question # 255

In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests

that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project.

What should the project manager do first to meet the product leader's expectations?

A.

Change the project charter to indicate that the approach will be different.

B.

Inform the product leader that they must wait until the end of the project.

C.

Meet with the software team to review the possibility of monthly milestone reviews.

D.

Modify the project management plan to use an agile framework to incorporate milestones.

Full Access
Question # 256

A team has developed and tested new software to control airplanes during flights. There are several regulatory requirements that must be met. What should the project manager do to meet these requirements?

A.

Determine potential threats regarding compliance with the regulations.

B.

Ask human resources (HR) to assign a compliance specialist to the team.

C.

Validate that the software is compliant with standards and regulations.

D.

Measure the extent to which the project complies with the regulations.

Full Access
Question # 257

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.

What should the project manager do?

A.

Discuss this with the project team and select the appropriate tools.

B.

Inform the project team to continue using the current tools.

C.

Implement the communication tools used by other project teams.

D.

Escalate the issue to the sponsor and ask them to decide.

Full Access
Question # 258

At a project meeting, a business analyst requires input from a marketing consultant to continue working on a task. The business analyst has tried

to contact the consultant but has been told that the consultant does not have the time to discuss the project.

What should the project manager do to move the project forward?

A.

Escalate the issues about the consultant to the functional manager so the consultant dedicates the necessary time to the project.

B.

Include a new project risk into the risk register and allocate the consultant as the risk owner as it is their responsibility to provide input.

C.

Discuss the request with the consultant and set up time with the business analyst and consultant to discuss the project requirements.

D.

Urge the business analyst to continue contacting the consultant to discuss the project since this is the responsibility of the business analyst.

Full Access
Question # 259

In the daily check-in meeting, a team member informs the project team that the licenses for one of the components that will be used will expire in

a couple of months. The licensing cost is significant.

What should the project manager do next?

A.

Evaluate the impact of nonrenewal of the license.

B.

Escalate the licensing issue to the product owner.

C.

Add a spike to the backlog for an alternative design.

D.

Raise a change request to secure the renewal.

Full Access
Question # 260

A project manager who recently joined the company has been assigned to manage a software project for a major recurring customer. What should the project manager do to

enhance the budget estimations for the project?

A.

Discuss the budget with the team during the daily standups to ensure the budget is under control.

B.

Review budget-related lessons learned from similar projects.

C.

Invite the client to the kick-off meeting and create the project budget during the meeting,

D.

Implement an agile approach to avoid using a fixed budget,

Full Access
Question # 261

A human resource (HR) acquisition process for a large project has recently changed. One major process change includes the approval of the financial manager and the recruitment manager. This change to the process implies longer processing. The project urgently needs new resources.

What should the project manager do?

A.

Adapt the resource management plan and ask for financial approval before sending it to the customer.

B.

Assess the impact of the change and review the project management plan for next steps.

C.

Ask the financial manager to delay implementation due to potential project delays and penalties.

D.

Review the project schedule to determine which technique will reduce impact on project duration.

Full Access
Question # 262

A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring SO many iterations with a risk of not reaching the mandatory delivery date.

Which approach should the project manager use in this situation?

A.

Hybrid approach

B.

Predictive approach

C.

Kanban approach

D.

Agile approach

Full Access
Question # 263

A new file vault system vendor is being considered by a protect sponsor who has supported several projects over the previous year What should the project manager review to assist the sponsor on the decision?

A.

Lessons learned database

B.

Procurement strategy

C.

Vendor's website

D.

Appropriate financial regulations

Full Access
Question # 264

A vendor has manufactured a complex product. During a factory acceptance test, several deficiencies were identified. Product delivery is on the critical path, and any delay would impact project completion.

What should the project manager do?

A.

Assess the schedule impact and evaluate the most feasible solution to keep the project on track.

B.

Ship the package as is, complete carryover work on-site, and back charge the vendor for the rework.

C.

Initiate regular conference calls with the vendor for status updates to keep this item in focus.

D.

Hold the shipment until the rework is completed at the vendor's facility to eliminate extra work on-site.

Full Access
Question # 265

The team lead on a project has left the organization and management wants to promote engineer A to this position. The project manager is confident that selecting engineer A will add problems to the project and believes that engineer B would better fit this role. The project manager discussed all of the arguments with management but their decision remains unchanged.

What should the project manager do?

A.

Help engineer A to become familiar with this new role and ensure engineer B stays motivated.

B.

Promote engineer B instead since the project manager has the authority to make this decision.

C.

Request management approval that engineer B will be promoted if engineer A fails in this role.

D.

Coach engineer B to be prepared to perform this role if and when engineer A fails.

Full Access
Question # 266

A project that is using an incremental approach has colocated team members and is using a kanban board to visualize the work in progress

(WIP). A key external stakeholder requests that all project activities be placed on hold until a status report is distributed.

What should the project manager have done to avoid this situation?

A.

Stored project documentation in a shared folder.

B.

Organized monthly meetings with the external stakeholders.

C.

Invited all of the stakeholders to daily standup meetings.

D.

Sent weekly status update reports to all of the stakeholders.

Full Access
Question # 267

A project is on its second iteration out of six. The team realizes that a key deliverable will depend on the acquisition of a new device.

What should the project manager do?

A.

Register a risk and escalate it to the project sponsor.

B.

Include the responsibility for acquisition with the core team.

C.

Detail the reason for the deliverable delay in the status report.

D.

Invite the stakeholders to discuss prioritization of a new deliverable.

Full Access
Question # 268

A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it.

Which approach should the project manager use as a servant leader?

A.

Ask stakeholders to find and self-fund education about this new technology.

B.

Allocate resources to provide training about the new technology to the stakeholders.

C.

Contact the project sponsor to get those stakeholders removed from the project.

D.

Escalate the issue with upper management to find a novel solution for this situation.

Full Access
Question # 269

During the execution stage, the project manager discovered that one team member is not able to complete their work on time and is running later than expected. This delay may potentially impact a project milestone.

What should the project manager do first?

A.

Request the team member's manager to find a solution.

B.

Discuss with the team and assess the reasons that led to the delay.

C.

Discuss with senior management and seek their guidance.

D.

Assign more resources form other teams on the late work.

Full Access
Question # 270

A project manager is working on an enterprise resource planning (ERP) initiative that contains stakeholders spanning numerous business lines. The project manager begins

to identify, evaluate, and categorize the stakeholder relationships to the program.

What is the purpose of this process?

A.

Identify all stakeholders who can negatively affect the project.

B.

Incorporate the needs of all stakeholders into the communications management plan.

C.

Incorporate only primary stakeholders into the communications management plan.

D.

Identify all stakeholders who can positively affect the project.

Full Access
Question # 271

After conducting a performance assessment, the project manager identified that some gaps still exist. What should the project manager ensure?

A.

Assessment results are kept private and not shared among team members.

B.

Performance improvement programs are organized for all team members who were assessed.

C.

All team members rotate their job schedules immediately to make them versatile.

D.

Awards are given to all team members for playing a role in the project and undertaking the assessment.

Full Access
Question # 272

An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.

What should the project lead do?

A.

Ask that estimations be provided only by senior developers.

B.

Allocate more time for estimation in the sprint planning.

C.

Review and update the estimations in the daily standup.

D.

Recommend a different estimation method in the retrospective.

Full Access
Question # 273

A project manager is part of an organization that is assessing the use of agile delivery approaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach.

What should the project manager do?

A.

Define a risk management plan (or the new approach, as needed.

B.

Review the benefits realization plan to include the cost of the change.

C.

Define a project management plan for the new approach, as needed.

D.

Review the communications management plan to identity new stakeholders.

Full Access
Question # 274

An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery.

What is the main reason for adopting agile?

A.

Projects will be completed faster, saving time and money.

B.

Projects will deliver early and use value based on priority.

C.

Projects will be delivered with very low risk to the organization.

D.

Projects will be delivered with significant cost savings.

Full Access
Question # 275

A company just started managing a project using an agile approach Due to this change, the general manager is worried about the scope definition process for upcoming projects What should the project manager do to ensure the project scope is completely defined?

A.

Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations

B.

Meet with the general manager and convince them to return to using predictive approaches to avoid any risk

C.

Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements

D.

Ask the general manager to review every requirement to ensure an projects will deliver the requested products

Full Access
Question # 276

A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables. What should the

project manager do?

A.

Provide the team with support to solve their own problems.

B.

Inform the project sponsor and train the entire team.

C.

Ask the human resources (HR) department to conduct performance training.

D.

Ask the functional department manager to replace the team members.

Full Access
Question # 277

An urgent meeting has been established with the project team to discuss the cause of some quality issues that are preventing delivery to the client. The product owner recommends a root cause analysis (RCA).

What should the project lead do?

A.

Facilitate the meeting so anyone can share their ideas and is heard during the session.

B.

Allow the team to self-organize so one of the resources can lead the team to achieve consensus.

C.

Discuss the product owner's recommendations with the team and implement the agreed-on solutions.

D.

Discuss the recommendations with the test manager and request better quality control.

Full Access
Question # 278

In the middle of an iteration, an agile team working on the development of a new product was notified that an important team member will leave the project for a few weeks due to some urgent personal issues. What should the project manager do regarding the activities that were the responsibility of this team member?

A.

Reach an agreement with the team on how to handle the situation.

B.

Reach out to the procurement team to hire a substitute for the team member.

C.

Allow senior management to decide how to proceed with the project.

D.

Convince the team member not to leave until the project is completed.

Full Access
Question # 279

A team has individual daily start times for each team member. Sometimes the overlap between team member working hours is short. During those

times, the interactions and work as a team are reduced and ineffective.

What should the project manager do?

A.

Inform the team members who are joining late to join early and work together.

B.

Allocate the overlap time for each team member and ask them to adhere to the schedule.

C.

Ask the team to define a team charter and agree on core working hours.

D.

Ask the team to start at the same time to obtain the maximum number of team working hours.

Full Access
Question # 280

A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the

requirements. The project manager is concerned about scope creep.

Which action should the project manager take to control the scope?

A.

Ensure that all key stakeholders agree to the project deliverables and there will be no need for changes.

B.

Accept only those changes to requirements that provide additional value to the project.

C.

Reject all changes that will increase the budget or increase the time line of the project.

D.

Accept only those changes that are approved by the change control board (CCB) prior to being implemented.

Full Access
Question # 281

A project has met the agreed-upon product requirements and is closing. There is time remaining in the schedule and excess budget. The

resources are not yet scheduled to move to other projects. Several product champions want to continue adding functionality to the product.

What should the project manager do?

A.

Use the remaining time and resources to add additional scope to the project without spending the project budget.

B.

Ensure product quality by spending the remaining resources and time on additional quality checks for the product.

C.

Acknowledge the project closure criteria has been met and release the remaining budget and resources.

D.

Obtain approval from the sponsor to add additional functionality to the project deliverables with the leftover budget.

Full Access
Question # 282

A project has completed design activities ahead of schedule. Suddenly, the project manager is informed by a vendor that a deliverable may not meet the agreed delivery time frame due to a resource shortage. The internal team asked if they should continue to deliver as per the schedule.

What should the project manager do?

A.

Discuss with the team the need for longer hours to minimize the impact.

B.

Inform the project team that they may proceed at a more relaxed pace.

C.

Inform the project team that some of them will work for the vendor.

D.

Discuss with the project team alternative options to deliver as planned.

Full Access
Question # 283

A project manager decided to use a highly adaptive approach to manage a large-scale project. In this project, there are many iterative tasks that utilize highly specialized experts. The project manager would like to create practical plans with high levels of buy-in from the team members.

What should the project manager do next?

A.

Assign critical tasks to the most experienced team members.

B.

Review the budget with the team for the needed resources.

C.

Review lessons learned from similar projects with the team.

D.

Explain the higher-level objectives to be assigned to the team.

Full Access
Question # 284

During the execution phase of a project, a new department has been created in the company. The manager of this department has requested to

be involved in the regular project communications and reporting cycles.

What should the project manager do?

A.

Ask the project team members to include the manager in all of their communications regarding this project.

B.

Inform the manager that only stakeholders identified in the communications management plan should be involved.

C.

Perform a stakeholder analysis and update the communications management plan to reflect the new situation.

D.

Suggest the manager contact the steering committee and project management office (PMO) to be included.

Full Access
Question # 285

A project manager is preparing to start a new project in which the team members are distributed geographically across different countries. The project manager is using the communications management plan to engage the team members and find a communication method that suits everyone.

How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

A.

Collect feedback from the team to discuss alternatives to enhance the communication.

B.

Conduct individual meetings to create a trusting environment with team members.

C.

Establish periodic face-to-face meetings and address the communication topic.

D.

Hold meetings in accordance with the team members’ preferences and availability.

Full Access
Question # 286

A large global organization developed a new medical implant that requires compliance with local government regulations. The approval process for one country is lengthy and will impact the intended launch date.

What should the project manager do?

A.

Organize an online distribution channel from another country.

B.

Ask the sponsor to authorize the launch and then wait for approval.

C.

Ask the board to use their influence and speed up the approval.

D.

Work with the team to find ways to bypass the regulations.

Full Access
Question # 287

An agile team is brainstorming and prioritizing all of the risks according to severity. What should the team do about the identified risks?

A.

Mitigate the risks that are applicable to the current and following iterations.

B.

Focus on the project deliverables rather than the documented risks.

C.

Agree that any issue can be handled when it becomes a problem.

D.

Acknowledge that the risks will be handled in the corresponding iteration.

Full Access
Question # 288

An updated schedule for work delivered by a subcontractor is a condition for a milestone payment. The subcontractor completed the work but does not have a schedule, claiming that work was already agreed upon with the client.

What should the project manager do?

A.

Negotiate a contract change with the subcontractor.

B.

Meet with the client to discuss the issue with the subcontractor.

C.

Inform the subcontractor that they must send the schedule.

D.

Tell the subcontractor to submit a draft schedule.

Full Access
Question # 289

An organization is using a hybrid delivery approach for a business project. The product owner, the person who was also managing the project, was promoted to a more senior role. A new project lead has joined the project.

Which artifact should the project lead use to ensure that the project benefits have been identified?

A.

Solution architecture

B.

Product backlog

C.

Statement of work (SOW)

D.

Business case

Full Access
Question # 290

A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company's internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning

to exceed the testing budget.

What should the project manager do?

A.

Update the basis of estimates and the cost management plan to track the additional funding required for testing.

B.

Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.

C.

Submit a change request to the cost baseline through the governance process to fund the additional testing.

D.

Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.

Full Access
Question # 291

An organization that embraced agile a couple of years ago is looking for a more efficient way to ensure that the increments produced in each sprint meet the end users’ quality requirements. What should the project lead recommend?

A.

Develop a more comprehensive template for the definition of done (DoD).

B.

Increase the percentage allocated for testing each backlog item.

C.

Organize more frequent sprint reviews with a broader audience.

D.

Establish a quality assurance (QA) team separate from the development team.

Full Access
Question # 292

A project manager is assigned to a major construction project. The project is critical to the city's population, and especially to the local government

official who committed to delivering the project on time as an election promise. A new project sponsor has been assigned and wants to include

aspects that the previous project sponsor did not support.

What should the project manager do next?

A.

Meet with the new project sponsor to review the current project scope and the requested changes.

B.

Rebaseline the project as there is now a new project sponsor, which is presenting an opportunity to review and recalibrate the project objectives.

C.

Invite the project sponsor to a briefing with the project team to demonstrate progress and seek further support to meet project-committed deliverables.

D.

Inform the new project sponsor that the new aspects will not be included in this project.

Full Access
Question # 293

A healthcare company is in the process of deploying an innovative healthcare solution globally. The project team has completed a limited release.

The stakeholders have raised concerns about global healthcare guidelines and risks.

What should the project manager do next?

A.

Evaluate lessons learned from similar projects prior to deployment.

B.

Perform a qualitative risk analysis on the identified project risks.

C.

Review compliance and regulatory requirements with stakeholders.

D.

Conduct a feasibility analysis of deploying the solution globally.

Full Access
Question # 294

There is frequent conflict between two project team members working on a project. This has caused a negative impact on the project.

How should the project manager handle this situation?

A.

Counsel both team members and caution them with a final warning.

B.

Escalate the issue to the human resources (HR) manager before a larger problem develops.

C.

Help cultivate self-awareness between the two team members through emotional intelligence (El).

D.

Relocate the two project team members into different project teams.

Full Access
Question # 295

A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the

deployment.

What should the project manager have done to prevent the delay?

A.

Obtained all critical information ahead of time

B.

Involved upper management in the process

C.

Involved the customer in the deployment process

D.

Used the sample data already in place

Full Access
Question # 296

During the release of an important product, a vice president for a different product line brought a valid concern to the project team, which had to be completed before the release. The vice president has not participated in other product discussions until now. This additional work resulted in a delay of the product release.

How should the project manager have handled this situation earlier in the project?

A.

Identified the vice president as a stakeholder

B.

Recorded the vice president's concerns in the risk register

C.

Escalated any dissent to top management right away

D.

Shared project boundaries so that everyone was aware of the scope

Full Access
Question # 297

A project manager works for an organization that intends to begin using agile delivery, but there is a lack of support from some business units. The project manager needs to address the lack of trust in agile.

What should the project manager recommend?

A.

Implement and establish an agile framework for the project.

B.

Hire a team of contractors for agile project delivery.

C.

Define detailed work instructions for agile project delivery.

D.

Negotiate special arrangements for an agile pilot project.

Full Access
Question # 298

During a project, the project manager finds an opportunity to reduce the project cost by completing a deliverable ahead of schedule with a minimal

impact on project resources. However, the client has only been focused on the next milestone.

How should the project manager approach this situation?

A.

Apply additional resources to realize the early deliverable and ensure the next milestone is achieved.

B.

Focus on the deliverable of the next project milestone as per the client's strict instructions.

C.

Review the change management plan to discuss early benefits realization with the client.

D.

Evaluate whether the client's request will add extra features to the project deliverable.

Full Access
Question # 299

A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of

completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next

milestone. This change can be perceived as poor performance by the current assignees.

What should the project manager do?

A.

Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation.

B.

Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned.

C.

Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned.

D.

Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation.

Full Access
Question # 300

After a recent status review meeting, the project manager becomes aware that an influential stakeholder is unclear about the purpose and benefits of the project Consequently, the stakeholder has questioned the viability of continuing the project What should the project manager do next to address the situation?

A.

Speak with the project sponsor to find out if the stakeholder would agree to a one-on-one review session

B.

Log the stakeholder's comments in the risk register as a high-impact threat to the project's completion

C.

Consider the stakeholder's concerns and review the project charter with the project sponsor.

D.

Note the stakeholder's concerns but disregard them with regard to the project activities.

Full Access
Question # 301

A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.

Which two actions should the project manager leverage to ensure the team is meeting performance expectations?

(Choose two)

A.

Hold daily virtual meetings to review progress.

B.

Implement time-keeping software for team members.

C.

Task functional managers to drive accountability.

D.

Utilize a web-based kanban board.

E.

Require a monthly individual status report.

Full Access
Question # 302

A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.

What should the project manager do to solve this situation?

A.

Adjust the communications management plan to gain stakeholder trust.

B.

Change the communication mode from emails to meetings to reduce stakeholders complaints.

C.

Determine the level of influence of the stakeholders who are complaining.

D.

Explain 1c the sponsor that the communication model being used is from company headquarters.

Full Access
Question # 303

A company is interested in reducing production costs in one of its production lines. When the project charter was about to be approved, one of the key stakeholders questioned the project's value and caused a delay in the approval.

What should the project manager have done to avoid this setback?

A.

Assessed feasibility and impacts

B.

Developed benchmarking

C.

Analyzed stakeholders

D.

Detailed the project charter

Full Access
Question # 304

A project is comprised of team members who are not engaged and committed to project success. What should the project manager do to address this situation?

A.

Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary.

B.

Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution.

C.

Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude.

D.

Contact the project sponsor to request approval to release the current team and hire replacement personnel.

Full Access
Question # 305

A team is delivering features to a customer at every iteration. After completing each iteration, the customer is invited for a review. However, the customer is frequently not

available and the review is often delayed, which results in increased rework for the team.

What should the project manager do?

A.

Ask the customer to review the deliverables in each iteration based on their availability.

B.

Request the customer to clarify all requirements at the start of each iteration.

C.

Plan ahead and define the best way to review the deliverables with the customer.

D.

Include the customer in daily project activities to gain the required guidance.

Full Access
Question # 306

A global program is being kicked off, and various distributed teams are involved in delivering the initiative. Besides planning and executing the scope for the initiative, team

interactions must be considered.

How should the project teams interact in their meetings?

A.

Phone conversations

B.

Video conferencing

C.

Encrypted emails

D.

Chat conversations

Full Access
Question # 307

A project is ready to start, and resources are allocated. The development manager then informs the project manager that a critical resource is no

longer available due to a family emergency. The development manager indicates that all other developers have been assigned to other projects,

and there is no capacity for any developer to take on additional work.

What should the project manager do next to fulfill this resource need?

A.

Determine resource allocation options based on project priority.

B.

Apply changes to the existing resource allocations and inform the development manager.

C.

Meet with the sponsor to determine how to rebaseline the schedule.

D.

Inform the sponsor of the situation and request an extension of the target completion date.

Full Access
Question # 308

A member of a testing team in an agile project works well with the project team. However, in the previous two iterations, this team member's performance was poor, and the team had difficulty meeting the iteration goals.

How should the project manager handle this situation?

A.

Inform the human resource (HR) department about the issue.

B.

Allow the project team to discuss the problem with this team member.

C.

Discuss the issue with the team member's functional manager.

D.

Speak to the team member regarding the need to improve performance.

Full Access
Question # 309

A company that uses a predictive approach and operates in a highly regulated market is losing profitability because its product life cycle is taking longer than those of its

competitors. A new project manager has been hired to change this scenario.

What approach should the project manager propose?

A.

Change to an agile model, focusing primarily on the incremental life cycle, leaving the iterative approach as a next step.

B.

Maintain a predictive approach, but increase the focus on better planning and tracking to anticipate problems and avoid delays.

C.

Migrate to an agile model, focusing primarily on an iterative approach, leaving the incremental life cycle as a next step.

D.

Propose a hybrid approach, leveraging the benefits of an agile approach while respecting some aspects of the company’s industry.

Full Access
Question # 310

A project requires the procurement of a large amount of equipment that needs to be on-site before any other activity can begin. The procurement department has a lengthy approval process.

What should the project manager do?

A.

Work with the procurement team to find alternative options.

B.

Contact the vendor that supplied similar equipment for a previous project.

C.

Use the existing equipment and replace it later with the new equipment

D.

Ask the project sponsor to expedite the vendor selection process.

Full Access
Question # 311

A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for

providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available

in 2 weeks due to some unforeseen problems.

What should the project manager do next?

A.

Apply the terms and conditions of the contract with penalties.

B.

Issue a change request to reflect the anticipated date for training.

C.

Help the customer find an alternative location to start the training.

D.

Update the project schedule with the new date for training.

Full Access
Question # 312

A facility extension project is in the execution stage. There is a project activity to connect the power of all new equipment to an existing facility,

Point A, which requires a significant cable length. The construction team found that the power could be connected to Point B and save money.

What should the project manager do next?

A.

Perform a cost-benefit analysis to evaluate using the Point B option.

B.

Add the issue to the change log and request additional budget through the change control board (CCB).

C.

Seek a decision from the construction team after explaining the project budget and schedule constraint.

D.

Use the Point B option because it will save the project cost and time.

Full Access
Question # 313

A project manager is using an agile approach. During the sprint planning meeting, the product owner flagged a backlog item as high business value and easy to implement. However, the other team members identified a high dependency between this item and another item that is flagged as low business value and high complexity.

What should the project manager do to support the backlog prioritization?

A.

Prioritize the item flagged as high business value and low complexity for this sprint.

B.

Support the team to move both items to the next sprint when the team will know more.

C.

Facilitate the discussion until the team reaches an agreement about the two items.

D.

Prioritize the item flagged as a dependency with low business value and high complexity.

Full Access
Question # 314

A project manager is leading a strategic and competitive advantage project for a healthcare organization that is in its testing phase. The team has

been working on this project for 6 months, and the morale of the team is low due to the schedule.

What can the project manager do to motivate the team?

A.

Continue to perform the last phase of the project with the project team as this will benefit the organization and provide a competitive edge.

B.

Talk to the business team about the project phase and the team's commitment, and request a monetary reward for the team.

C.

Speak with the project management office (PMO) and request a 2-week extension of the schedule so the team can have rotational time off.

D.

Meet with the horizontal team managers to recognize the team members and give rewards and promotions upon completion of the project.

Full Access
Question # 315

A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.

During the iteration retrospective, the team realizes that the complexity of the work was underestimated.

What should the project manager do?

A.

Update the issue log and escalate it to the project sponsor.

B.

Meet with the team to review internal actions to resolve the situation.

C.

Ask the technical manager to help the team with the issue.

D.

Ask to replace some team members with more experienced ones.

Full Access
Question # 316

An agile team has completed five sprints. The final product is expected to be delivered in another three sprints. The project manager receives a call from the technical resource manager that one of the developers must take leave for the next 4 weeks, with no temporary replacement available. This is going to significantly impact the deliverable.

What should the project manager do?

A.

Perform an impact analysis, readjust the schedule as needed, and communicate the changes to the customer.

B.

Ask the product owner to stretch the delivery team further to complete the final product in the original timeline.

C.

Inform the customer of the impact immediately and prepare for escalation.

D.

Request additional funding from the sponsor to obtain a new resource to fill in the gap.

Full Access
Question # 317

When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined. What should the project manager do?

A.

Work with the business analysts to track and collect the missing data and build the KPIs.

B.

Coordinate with the benefit owner to track and collect the missing data and build the KPIs.

C.

Forward the issue to the benefit owner and ask them to collect the missing data and build the KPIs.

D.

Ask the program manager to track and collect the missing data and work to build the KPIs.

Full Access
Question # 318

A stakeholder informs the project manager about a few compliance-related gaps and issues. The stakeholder then presents several suggestions to the project manager to address the issues.

What should the project manager do?

A.

Use the compliance issues to identify coaching and mentoring opportunities.

B.

Log the feedback from the compliance gaps in the lessons learned register.

C.

Review this with the project sponsor to avoid compliance gaps and issues.

D.

Discuss the suggestions with the staff responsible for the compliance issues.

Full Access
Question # 319

A consultancy firm is finally selected and contracted for a project following an extensive and competitive procurement process. A few months into project execution, the client asks the project manager why the consultant is contracted for only 18 months instead of the full 32-month-long project. The project manager will need to carry out an unplanned second bidding process to ensure services are in place until the end of the project.

What should the project manager have done to prevent this?

A.

Developed a detailed, phased procurement management plan including all activities required and had the client approve it.

B.

Included the client in all negotiation phases with the consultancy to obtain their advanced approval before signing the contract.

C.

Prepared and negotiated a second contract with the consultancy firm for the remaining 14 months after the first contract signature.

D.

Agreed beforehand with the client on the frequency of reporting on the status of the procurement activities within the project.

Full Access
Question # 320

A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources

and has appointed a project manager.

What should the project manager recommend that the CEO do first?

A.

Create a framework to justify project execution.

B.

Utilize an agile approach for all upcoming projects.

C.

Create a framework to support project success.

D.

Utilize a predictive approach for all upcoming projects.

Full Access
Question # 321

Travel restrictions are suddenly imposed during a project's execution. The team members reside in different geographic locations.

What should the project manager do next to address this issue?

A.

Halt all processes until procurement and implementation of solutions are completed.

B.

Place a hold on activities until the team can resume the work on-site.

C.

Ask the team members to proceed independently while examining needs and alternatives.

D.

Obtain and implement the sponsor's recommendations for a solution.

Full Access
Question # 322

A large multi-national company works on a project in an emerging-economy country. All business matters are conducted in local currency. During the course of the project,

the budget becomes the primary concern due to currency instability in the country.

What should the project manager do next?

A.

Evaluate the situation with the team

B.

Escalate the risk to the project sponsor

C.

Use the project's contingency reserve

D.

Ask for additional budget from the client

Full Access
Question # 323

After sending an on-site meeting invitation to seven people for the kick-off meeting of a project, a key stakeholder declines because they will be at another location for the rest of the month.

What should the project manager do?

A.

Make arrangements for the stakeholder to join the kick-off meeting virtually.

B.

Hold the kick-off meeting with the rest of the stakeholders to avoid a delay in the project.

C.

Change the kick-off meeting to a virtual meeting so all can attend at the same time.

D.

Reschedule the kick-off meeting for the following month so all can attend on-site.

Full Access
Question # 324

A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.

What should the project manager do?

A.

Acknowledge the impediments and facilitate their resolutions.

B.

Note the impediments and escalate them to the product owner.

C.

Note the impediments and work on addressing them later.

D.

Assign actions to all stakeholders and oversee their implementation.

Full Access
Question # 325

In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone.

What should the project manager do?

A.

Consult the risk response plan.

B.

Assign the tasks to another team member.

C.

Update the resource calendar.

D.

Issue a request to the change control board (CCB).

Full Access
Question # 326

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager,

which gives the impression that the project is out of control. The project manager has been providing the project's status according to the agreedupon communications management plan. This key stakeholder, however, seldom attends the status report meetings.

What should the project manager do first to address this situation?

A.

Evaluate the communication needs to discover the gaps and adjust the original plan if needed.

B.

Use the contingency reserves to implement fast tracking and improve the schedule key performance indicators (KPIs).

C.

Review the resource breakdown structure (RBS) to request the main stakeholder's manager to replace the stakeholder.

D.

Provide evidence to the project sponsor that the project is on track and the communications have been sent.

Full Access
Question # 327

A construction company is executing a building contract that includes firm milestones for replacing certain components of the building. During execution, the client complains that the new components do not meet the requirements.

What should the project manager have done to prevent this from happening?

A.

Defined acceptance criteria in a quality checklist agreed upon before starting the build phase

B.

Approved a detailed change management process before starting the build phase

C.

Provided compensation for issues due to the variance in the agreed-upon requirements

D.

Continuously communicated the changes in the work plan and the agreement to the client

Full Access
Question # 328

A project manager just completed a successful deployment and is preparing to transition the project to an operational state before starting closeout actions. What should the project manager do to ensure that the project is ready to move to an operational state?

A.

Meet with the project team to review the work breakdown structure (WBS) and confirm deliverables have been delivered.

B.

Develop a plan to repay the technical debt incurred during the project and ensure that the project sponsor agrees with the plan.

C.

Review the project approval requirements in the project charter and confirm who will be approving the project.

D.

Refer to the project’s work in progress (WIP) reports to ensure that there is no additional work in the backlog.

Full Access
Question # 329

A company is launching a new product that has to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain.

What should the project manager do?

A.

Invite stakeholders to discuss project requirements prioritization.

B.

Register a risk and define a contingency plan to finish the project on time.

C.

Ask to include some business subject matter experts (SMEs) in the team.

D.

Assist the team in proposing a minimum viable product (MVP).

Full Access
Question # 330

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted

that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.

What should the project manager have done to avoid this situation?

A.

Allocated a dedicated handover team at early stages of the project

B.

Allocated proper resources for training on BMS in the project plan

C.

Made some adjustments to BMS to be more suitable for the teams

D.

Brought both teams together in a joint meeting to resolve the issue

Full Access
Question # 331

A client wants to create an innovative software for the travel industry using an agile approach. A project manager from the company was assigned

to work on the details and estimates as requested by the client.

What should the project manager do before sending the information to the client?

A.

Put the tasks with estimates in the backlog and clarify that the project will not need any reserves.

B.

Sequence the tasks with estimates and add standard risk reserves to use for software development.

C.

Analyze the tasks, provide estimates, include a prototype demo, and send to the client directly.

D.

Work with the team to understand their views and add the appropriate dependencies and risks.

Full Access
Question # 332

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for

several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.

What should the project manager do next?

A.

Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance.

B.

Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor.

C.

Review the contract with the vendor to go over the financial penalty that is applicable to this situation.

D.

Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track.

Full Access
Question # 333

An organization is initiating a project that will be using new technology. The complexity of the project requires excellent technical skills. After reviewing the proposed project management plan, the project sponsor asks for options to reduce the labor cost without introducing risk to the project delivery.

What should the project manager do first?

A.

Review the risk register and assign functional managers as resources.

B.

Analyze the resource pool and assign internal resources who participated in past projects.

C.

Perform an analysis of the key cost drivers and present alternatives.

D.

Review the work breakdown structure (WBS) to ensure there are adequate resources.

Full Access
Question # 334

A project manager is managing a project in the execution phase, which was agreed upon with the sponsor. However, the sponsor is constantly micromanaging and requesting iterations that are affecting the team's effectiveness. The sponsor indicates that as long as the project scope is not affected, these iterations are needed to simplify the project.

How should the project manager handle the situation?

A.

Review validation and control procedures.

B.

Discuss reducing interruptions with the sponsor.

C.

Perform stakeholder requirements activities.

D.

Approach the sponsor about using an agile approach.

Full Access
Question # 335

A company recently adopted agile to develop innovation projects. The project manager is experiencing problems with some team members who consider some agile ceremonies to be unnecessary.

What should the project manager have done before the beginning of the project?

A.

Conducted a survey to determine if the team was willing to adopt agile ceremonies on the current project.

B.

Prepared an inception deck and clearly explained the purpose of agile ceremonies and their benefits to the project.

C.

Discussed with the product owner and requested assistance by requiring the adoption of agile ceremonies.

D.

Discussed with the project sponsor about convincing the team to adopt the agile ceremonies as part of their routine.

Full Access
Question # 336

In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.

What should the project manager do next?

A.

Retrain all team members on daily scrum facilitation to ensure there is consistency in the approach.

B.

Ask the facilitators who are doing well to continue and recommend that the others stop facilitating.

C.

Praise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed.

D.

Return to using the scrum master as the facilitator for the daily scrums now that the trial period is over.

Full Access
Question # 337

A project manager is leading a cross-departmental project that involves many stakeholders. During the project, the project manager observes that the stakeholders are diverse and have different expectations about how the project should be handled. This leads to frequent confusion and misunderstandings among the stakeholders.

What should the project manager do to integrate the diverse stakeholder groups?

A.

Advise the team members to focus on project work and avoid getting distracted by the stakeholders’ disagreements.

B.

Hold separate meetings with the individual stakeholders and escalate their concerns to the project sponsor.

C.

Develop a joint quality policy for the project and seek a commitment by all of the departments.

D.

Analyze the probability and impact of the risks linked with the situation and implement the proper response plan.

Full Access
Question # 338

An important email from a project sponsor states that a backlog item should be immediately prioritized. What should the project manager

do with many tasks still open on the Kanban board?

A.

Decompose the item immediately and begin work.

B.

Discuss the impact of starting the item with the team.

C.

Finish the small tasks in progress before decomposing the item.

D.

Communicate the impact with the project sponsor.

Full Access
Question # 339

A project is behind schedule and over budget, resulting in a problem for the next deliverable. The project manager informs the stakeholders, who are very concerned about the project. What should the project manager do to alleviate the stakeholders' concerns?

A.

Send communications for clarification so there is a full understanding about the situation.

B.

Demonstrate the performance indexes and recommend corrective actions to the stakeholders

C.

Schedule a kick-off session to explain the problems of the project and gain approval and support

D.

Speak with the sponsor and explain the situation so that the sponsor can explain it to the stakeholders

Full Access
Question # 340

A project is delayed due to multiple problems discovered during the quality review. Every time the team addresses one problem, additional problems are encountered. This is

frustrating for both the project team and the project sponsor, who are driven to meet the dates and results expected by the organization.

What should the project manager do?

A.

Request that the team identifies, documents, and registers the issues to locate the source of the problems.

B.

Evaluate the cost and schedule variance in order to determine how much the project is off track.

C.

Ask the team to commit to a new date to fix all the problems and proceed with a change request to adjust the baseline.

D.

Request that a senior subject matter expert (SME) be hired to analyze and solve the problems.

Full Access
Question # 341

A major project is unable to access the US$12 million funding allocated for the project. This prevents the start of the procurement process and is already leading to costly delays.

What should the project manager do?

A.

Escalate to the project steering committee.

B.

Invite the finance department to the next project demo.

C.

Review the project requirements.

D.

Use the currently available resources.

Full Access
Question # 342

The project manager of a large construction project discovers that the blueprints received from the client appear incomplete. What should the project manager do first?

A.

Reschedule the project execution date.

B.

Continue project execution using the current blueprints from the client.

C.

Escalate this issue to the project sponsor

D.

Consult with the client to determine if project execution should be continued.

Full Access
Question # 343

A project manager for a building construction project is planning to go on vacation

midway through the project execution phase. What should the project manager do first to

ensure the team is empowered and deadlines are met?

A.

Allow the team to make decisions to stay on schedule.

B.

Postpone the vacation to a different time.

C.

Ask the project sponsor to make any necessary decisions.

D.

Analyze the impacts and create a plan for team decision making

Full Access
Question # 344

A team is working on a project using a hybrid approach, and they are facing a lot of obstacles and blockers from some stakeholders. What should the project manager do to improve project performance?

A.

Ask stakeholders to communicate with the project manager and not directly with the team

B.

Empower the team members to remove obstacles and blockers

C.

Address and remove obstacles and blockers for the team

D.

Add blockers to the issue log and risk management plan

Full Access
Question # 345

A project learn member identified a defect in the initial solution design for a project The stakeholders are not sure whether to deploy the system or not. What should the project manager do?

A.

Propose a solution redesign for the project

B.

Perform risk analysis against the issue.

C.

Revise the project's quality control measurements

D.

Develop a mitigation based on the solution design

Full Access
Question # 346

A self-organizing team was delivering as committed. The team accepted a development task with new technology and the iterations started to have reduced velocity. What management decision is suited for this situation?

A.

Provide opportunity for team members to learn and adjust to the technology.

B.

Move team members who are not performing from the team.

C.

Add new members to the team and increase the velocity

D.

Re-assign the project to a team that has worked with this technology

Full Access
Question # 347

In an attempt to streamline project communications, a project manager established a shared portal for all stakeholders to get project information. The sponsor complained about this system and says that it is ineffective.

What should the project manager have done to prevent this situation from occurring?

A.

Analyzed the sponsor's communication requirements.

B.

Confirmed that the portal is providing adequate information.

C.

Verified that the project team is following the communications management plan.

D.

Ensured the sponsor had the necessary skills to use the portal.

Full Access
Question # 348

The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom?

A.

Product owner

B.

Change control board (CCB)

C.

Project sponsor

D.

Project manager

Full Access