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Question # 4

What are two components of Infrastructure collaboration? (Choose two)

A.

instant messaging

B.

security mechanism

C.

voicemail system

D.

video conferencing

E.

quality of service

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Question # 5

The Certificate Trust List (CTL) file is an important file that the Cisco IP phone downloads during the bootup process What information is defined in the CTL file?

A.

CTL contains a list of certificates and feature licenses that the IP phone is authorized to use

B.

CTL specifies a list of configuration files that the phone can download from the TFTP server

C.

CTL contains a list of Cisco Unified CM and TFTP servers that the IP phone is authorized to connect to.

D.

CTL defines how the Cisco IP Phone communicates with Cisco Unified CM and provides a phone with its load ID

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Question # 6

While replacing a Cisco IP phone, the technician notices that the phone is not functional The phone is receiving power from a Cisco Catalyst PoE switch, and the phone backup software image is loaded but the phone still fails to complete the bootup To recover the phone what is the next approach?

A.

verify the IP phone settings on the Cisco Unified CM

B.

contact a Cisco TAC engineer

C.

perform the factory reset on the IP phone

D.

connect the IP phone to a different VLAN on another Cisco Catalyst switch

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Question # 7

From the Diagnostics page, what color is clearly marked for warnings issue

A.

yellow

B.

orange

C.

red

D.

green

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Question # 8

What are two benefits of using the Cisco Ceiling Microphone?(Choose two)

A.

Smartphone connectivity

B.

portable

C.

directional

D.

frees up table space

E.

higher volume

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Question # 9

What are two standard fiber-optic connectors? (Choose two.)

A.

Lucent

B.

rollover

C.

subscriber

D.

multidimension

E.

crossover

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