In the Enable phase of an OGL project, Organizational Change and Training Leads focus on developing knowledge and skills among users and stakeholders, often aligned with project governance plans to ensure adoption and competency (option C). This phase emphasizes training delivery and change management to enable successful use of OGL. Establishing feedback mechanisms (option A) and communicating issues (option B) are typically responsibilities of other roles (e.g., administrators or support leads) during later phases like Refine or Hypercare. Option C reflects the Leads’ strategic role in building capability, ensuring the organization is equipped toleverage OGL effectively as part of the broader deployment approach.

A Display group (option C) organizes content in the OGL Help Panel, grouping related guides or tips for easy user access. Beacons (option A) highlight UI elements, Hotspots (option B) track interactions, and Smart Tips (option D) provide brief guidance—none serve as organizational tools. Display groups enhance navigation, ensuring users find relevant content efficiently within the panel’s structure.

After translating OGL content, Content and Performance validation (option A) are required to ensure accuracy of the translated text (content) and functionality within the application (performance). Look and Feel validation (option B) focuses on aesthetics, not translation-specific needs, while Published and Draft validation (option C) relates to status, not quality. These validations confirm that translations maintain meaning and work as intended, critical for multi-language deployments.

The Content dashboard in OGL provides a detailed breakdown of the content inventory within the console, including the quantity of each guide type (e.g., Base Guides, Process Guides, Smart Tips). This dashboard is essential for content management, offering visibility into the total number and categories of guides available, whether in Draft, Published, or Archived status. The Users dashboard (option A) focuses on user activity and login metrics, the Activity dashboard (option B) tracks guide usage and engagement over time, and the Feedback dashboard (option D) analyzes user ratings and comments. Only the Content dashboard directly addresses the question of "how many" by type, making it indispensable for content audits and planning, ensuring teams know the scope of their resources.

Content documentation and sign-off involve identifying key resources, establishing documentation, and planning deadlines (option B) to ensure a structured approval process. Option A is disorganized, and option C describes deployment, not documentation. Option B aligns with a systematic approach to finalizing content readiness.

The development environment should mirror Production to ensure content accuracy and functionality in the live system. Testing (option A) and UAT (option D) are separate phases, and other applications (option B) are irrelevant.

In OGL, only content with the "Published" status is visible in the Production environment. Inactive (option A) content is disabled, Draft (option B) is in development, and Archived (option C) is stored but not active. Publishing content makes it available to end users in the live system, aligning with OGL’s content lifecycle management.