500-444 Dumps With Exact Questions and Answers

Answer: D

The PCCE wizard uses the Service Account login for logins to access the appropriate server and enable interfaces, databases, and protocols. The Service Account login is an existing Active Directory user in the same domain as the Packaged CCE servers. This account is added to the Service group during the initialization of the Packaged CCE deployment type. The Service Account login has the required permissions to access the SQL Server, the Organizational Units, and the Security Groups for the Packaged CCE components.

References:

• Cisco Packaged Contact Center Enterprise Administration and Configuration Guide, Release 12.6 (1) - Initialize the Packaged CCE 2000 Agents Deployment Type1
• Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide, Release 12.0 (1) - Configure PCCE Local Authorization2

There are two types of upgrades available for CCE: Common Ground and Standard. A Common Ground upgrade is a type of upgrade that allows you to upgrade from one major release to another major release without having to rebuild your configuration. A Common Ground upgrade preserves your existing configuration and data, and applies the new features and enhancements of the new release. A Common Ground upgrade is supported for certain releases and deployment models, and requires a specific upgrade path. A Standard upgrade is a type of upgrade that allows you to upgrade from one minor release to another minor release within the same major release. A Standard upgrade also preserves your existing configuration and data, and applies the bug fixes and minor enhancements of the new release. A Standard upgrade is supported for all releases and deployment models, and does not require a specific upgrade path12. References:

• Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 12.6 (1) - Upgrade Overview2
• Cisco Unified Contact Center Enterprise Installation and Upgrade Guide, Release 12.5 (1) and 12.5 (2) - Upgrade Overview3

UC on UCS Spec Based is a deployment option for Cisco Unified Communications (UC) applications on Cisco Unified Computing System (UCS) servers that allows customers to choose their own hardware configuration based on a set of rules and guidelines1. The two descriptions that apply to UC on UCS Spec Based are:

• A: may be available as a packaged offer such as the Cisco Business Edition 7000 Platform. This is true because Cisco Business Edition 7000 (BE7000) is a packaged solution that includes a UCS server and preloaded UC applications that can be configured according to the customer’s needs. The UCS server can be either a Tested Reference Configuration (TRC) or a Specs-based configuration, depending on the customer’s preference and requirements2.
• C: defined as Rule Based. This is true because UC on UCS Specs-based deployments follow a set of rules and guidelines that define the minimum and maximum hardware specifications, such as CPU, memory, disk, network, and power supply, that are required to support the UC applications. The rules and guidelines also specify the supported virtualization software versions, co-residency policies, and performance expectations1.

The other options are incorrect because:

• B: VMware vCenter is required. This is false because VMware vCenter is not mandatory for UC on UCS Specs-based deployments, although it is recommended for managing multiple UCS servers and VMs. VMware vCenter is only required for certain UC applications, such as Cisco Unified Contact Center Enterprise (CCE) and Cisco Unified Intelligence Center (CUIC), or for certain features, such as VMware High Availability (HA) and VMware Distributed Resource Scheduler (DRS)13.
• D: defined as Configuration Based. This is false because UC on UCS Specs-based deployments are not defined by a fixed hardware configuration, but rather by a range of hardware specifications that can be customized by the customer. Configuration Based is a term that applies to UC on UCS TRC deployments, which are predefined and validated hardware configurations that are supported by Cisco1.
• E: VMware vSphere is optional. This is false because VMware vSphere is the only supported virtualization software for UC on UCS Specs-based deployments. VMware vSphere includes the VMware ESXi hypervisor and the VMware vCenter Server, which provide the virtualization platform and management tools for the UC applications. VMware vSphere is not optional, but rather mandatory for UC on UCS Specs-based deployments1.

References:

1: Cisco Collaboration Virtualization - Unified Communications in a Virtualized Environment 2: Cisco Business Edition 7000 Version 12.5 Ordering Guide 3: Cisco Collaboration Virtualization - VMware Requirements