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CIS-ITSM Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid Certified Implementation Specialist - IT Service Management CIS-ITSM Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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CIS-ITSM Questions and Answers

Question # 1

Why don't Problem records automatically move from Resolved to Closed after the fix is implemented.

A.

It is designed to follow the ITIL4 standard

B.

There is a scheduled job that automatically moves Resolved problems to Closed after 7 days

C.

It is good practice to monitor fixes implemented, to ensure the underlying issues are resolved, before closing a problem record

D.

There is no Closed state. Problem records are moved to Completed

Question # 2

What are key relationships between Change and Release Management? (Choose three.)

A.

Release management application is required, to use the Change management application

B.

Change includes planning and approvals; Release includes building, testing and execution of changes

C.

A Release can contain one or more Changes

D.

A Change can contain one or more Releases

E.

Change management provides governance, which includes Release management

Question # 3

What would you use to define a common grouping of configuration items such as all web servers in Miami?

A.

CI class

B.

Dependent group

C.

CSDM component group

D.

Dynamic CI group

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