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ITIL4-DPI Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid ITIL 4 Strategist: Direct, Plan and Improve (DPI) ITIL4-DPI Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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ITIL4-DPI Questions and Answers

Question # 1

The manager of a team of highly skilled professionals often handles challenging problems personally in an effort to demonstrate expertise.

Which TWO are the MOST LIKELY consequences of this behaviour?

    Decisions take longer

    Employee morale improves

    Decisions are made quickly

    Employee morale suffers

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question # 2

When planning a new service, which three factors should be considered when defining the value that the service will create?

A.

Efficiency, effectiveness, and outcomes

B.

Measures, methods, and metrics

C.

Cost, risks, and outcomes

D.

Goals, success factors, and key performance indicators

Question # 3

An organization has determined that a significant percentage of incidents have delayed resolutions because they are escalated to the wrong team, and need to be reassigned before they can be resolved. They plan to improve the flow of work by improving the accuracy of incident escalation.

What is this an example of?

A.

Collecting feedback

B.

Elimination of waste

C.

Addressing the four dimensions

D.

Organizational change management

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ITIL4-DPI Exam Dumps FAQs

The ITIL® 4 Strategist: Direct, Plan and Improve (DPI) certification validates advanced skills in governance, continual improvement, value stream mapping, and organizational change management. It’s a key module for both ITIL Managing Professional and ITIL Strategic Leader designations. Learn more on our ITIL4-DPI exam overview page.

The fee is typically USD $400–$500 (plus taxes), depending on your training provider and region. Bundled training + exam packages may offer discounts.


You must score 70% or higher (28 out of 40 questions) to pass. The exam is 90 minutes, closed-book, and consists of multiple-choice questions.


Combine official AXELOS study guides, accredited training, and realistic practice tests from Exact2Pass. Focus on governance, continual improvement, measurement & reporting, and value stream mapping. Our ITIL4-DPI practice questions mirror the real exam format.


Key domains include:
- Governance, risk, and compliance
- Continual improvement model
- Value stream mapping & workflow optimization
- Measurement & reporting frameworks
- Organizational change management
- Agile, Lean, and DevOps integration


It’s considered moderately challenging, with scenario-based questions testing both theory and application. Candidates often find governance and continual improvement scenarios the most demanding—areas where Exact2Pass practice tests can help bridge the gap.


No. ITIL 4 Foundation certification is a prerequisite before attempting the DPI module.


This credential enhances eligibility for roles like IT Service Manager, Process Improvement Lead, and IT Governance Specialist. Certified professionals often earn USD $90,000–$130,000 annually, with higher salaries for those in leadership or consulting positions. It also strengthens your path toward ITIL Managing Professional or Strategic Leader status.

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What our customers are saying

Central African Republic Central African Republic
Mark Peppler
Sep 27, 2025
I passed on the date 26-Aug-2025 and mostly questions were from the dumps.