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Question # 4

The most appropriate production output reporting method for repetitive manufacturing is:

A.

operation-by-operation.

B.

count point.

C.

job tickets.

D.

backflush.

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Question # 5

Locating service facilities differs from locating manufacturing or distribution facilities primarily because service locationdecisions are:

A.

driven by revenue concerns, while manufacturing and distribution location decisions are driven by costs.

B.

driven by competition, while manufacturing and distribution location decisions are not.

C.

driven by real estate costs, while manufacturing and distribution location decisions are driven by productcosts.

D.

determined after surveying customers, while manufacturing and distribution location decisions are

determined after surveying suppliers.

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Question # 6

Components of an organization's immediate industry and competitive environment include:

A.

political factors.

B.

interest rates.

C.

substitute products.

D.

sociocultural forces,

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Question # 7

A focused differentiation strategy is best chosen with:

A.

a broad cross-section of buyers and pursuit of a lower cost competitive advantage.

B.

a narrow buyer segment and pursuit of a lower cost competitive advantage.

C.

a broad cross-section of buyers and pursuit of a unique competitive advantage.

D.

a narrow buyer segment and pursuit of a unique competitive advantage.

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Question # 8

The benefits of standardized work include:

A.

consistent cycle time.

B.

more innovation.

C.

less finished goods inventory.

D.

shorter takt time.

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Question # 9

"We have observed the inventory system does not handle plastic parts well." Whatshould be added to the problemstatement to make it more useful?

A.

Measurements that help describe the problem

B.

Guidance to which problem-solving tools should be used

C.

Criteria for selecting the improvement team

D.

Description of who is responsible for the problem

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Question # 10

A statistical safety stock calculation would be appropriate for:

A.

components used in multiple end items.

B.

new products at time of introduction.

C.

end items with stable demand.

D.

supply-constrained raw materials.

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Question # 11

An outlier has been identified in the demand data for an item. The most appropriate next step would be to:

A.

set the forecast value to the outlier limit.

B.

screen the outlier for manual review.

C.

advance the forecast model in time, without smoothing.

D.

increase the length of the forecast time period.

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Question # 12

In a make-to-stock (MTS) environment, which of the following actions would improve thetrade-off between the cost ofinventory and the level of customer service?

A.

Improving estimates of customer demand

B.

Eliminating raw material stockouts

C.

Decreasing the frozen time zone

D.

Reducing manufacturing overtime

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Question # 13

A manufacturer wishes to decrease the time-to-market for a new product family. Which of thefollowing strategies should beused?

A.

Decrease the number of suppliers for components of the new product.

B.

Decrease the purchasing lot size for the new product's components.

C.

Increase collaboration between the buyer and the supplier of new components.

D.

Increase the safety stocks for the new product's components.

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Question # 14

Which of the following measurements indicates there may be bias in the forecast model?

A.

Mean absolute deviation (MAD)

B.

Standard deviation

C.

Tracking signal

D.

Variance

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Question # 15

Which of the following is the fundamental difference between finite loading and other capacity planning approaches?

A.

It is highly dependent on advanced computer software to function effectively.

B.

It is only managed by shop floor supervisors.

C.

It can use historical information to drive decision-making processes.

D.

It considers adjustments to plans based on planned capacity utilization.

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Question # 16

A customer requests an order of 100 units in Period 1. The master schedule for the item indicates an available-to-promise

(ATP) of 85 units for Period 1. Which of the following approaches is the most appropriate course of action?

A.

Increase the master production schedule (MPS) quantity in Period 1 by 15 units.

B.

Promise the 100 units, and then check on component availability.

C.

Promise the 85 units in Period 1 and the remaining 15 units in the next possible ATP period.

D.

Promise the 100 units by removing 15 units from another customer's order with a smaller revenue value.

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Question # 17

A firm produces a moderate variety of products to stock in a single plant. The plant is organized in a functional layout withsome work cells. Which of the following indicators most appropriately would be used to evaluate the effectiveness of thedetailed capacity planning processes?

A.

Units of output per direct labor hour

B.

Change in level of work-in-process (WIP) inventory

C.

Percentage of master schedule attained

D.

Level of finished goods inventory

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Question # 18

What is the main negative effect of changing the due dates of open orders?

A.

The schedule information becomes inaccurate.

B.

The customer service level decreases.

C.

It leads to "nervousness" in the schedule.

D.

The schedule does not support demand.

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Question # 19

Which of the following risk management strategies assumes that losses in one part of the supplychain will be offset by gainsin another?

A.

Flexible

B.

Fluctuation

C.

Hedge 5

D.

Speculative

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Question # 20

Which of the following outcomes is a benefit of mixed-model scheduling?

A.

Increased inventory

B.

Improved demand response

C.

Fewer setups

D.

Fewer material shortages

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Question # 21

Which of the following stock location systems would you use in a repetitive manufacturing, lean environment?

A.

Fixed location

B.

Floating location

C.

Point-of-use storage

D.

Central storage N

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Question # 22

In which of the following situations would the use of a failure mode effect analysis (FMEA) be most appropriate?

A.

After a one-time quality incident investigation

B.

During the define phase of asix-sigmaproject

C.

During evaluation of a new market opportunity

D.

Prior to a new product introduction (NPI)

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Question # 23

In the sales and operations planning (S&0P) process in a repetitive manufacturing environment, the resulting operationsplan for a product family could be stated in terms of which of the following outputs?

A.

A Projected labor hours

B.

Metric tons to be produced

C.

Value of products to be produced

D.

Number of products planned for shipment

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Question # 24

In the supplier selection process, what will be the potential advantages of multiple sourcing?

A.

Long relationship and short lead times

B.

More supplier options and better product development

C.

Lower price and reduced risk

D.

Mutual trust and cooperation

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Question # 25

Establishment of goals and baselines prior to entering the plan-do-check-act (FDCA) cycle allows improvement teams to:

A.

determine whether an effective change was made in the process.

B.

determine if improvement potential is complete.

C.

assure successful completion of the improvement effort.

D.

complete the project with fewer iterations.

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Question # 26

A benefit of the ISO 9000 series of specifications is that:

A.

suppliers are approved automatically for use by all purchasers.

B.

purchasers may accept 130certifications, minimizing additional surveys.

C.

the need for supplemental surveys and supplier visits is eliminated.

D.

the responsibility for supplier auditing and selection can be outsourced.

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Question # 27

The sales and operations planning (S&OP) process in an assemble-to-order (ATO) production environment focuses oncontrol of:

A.

end product backlog.

B.

finished goods inventory.

C.

key intermediate part inventory.

D.

raw material inventory.

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Question # 28

Fishbone diagrams would help a service organization determine:

A.

the proper level of service for a customer segment.

B.

the source of aquality-of-serviceissue.

C.

differences in the performance of employees.

D.

the decomposition of customer return rates with seasonality.

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Question # 29

Fixed order quantity = 100 units

Lead time = 2 weeks

Safety stock = 25 units

What is the projectedavailable balance in period 5?

A.

30 units

B.

70 units

C.

105 units

D.

130 units

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Question # 30

Which of the following tools is used to evaluate the impact that a production plan has on capacity?

A.

Demand time fence (DTF)

B.

Bill of resources

C.

Product routing

D.

Safety capacity

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Question # 31

A life cycle assessment (LCA) would be used to determine:

A.

the length of a long-term agreement.

B.

how an item should be scheduled.

C.

environmental aspects and impacts.

D.

if risk pooling would reduce inventory investment.

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Question # 32

An advantage of adopting a capacity-leading strategy is that:

A.

there is sufficient capacity to meet demand.

B.

there is sufficient demand to consume capacity.

C.

all demand is satisfied, and profit is maximized.

D.

overcapacity problems are minimized.

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Question # 33

An increase in the scrap allowance in an assembled item will result in which of the following consequences?

A.

An increase in the component items’ cost

B.

A change in the bill ofmaterials’(BOM) quantity per assembled item

C.

Replanning of the component items in material requirements planning (MRP)

D.

An increase in the assembled item's planned lead time

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Question # 34

Once an organization's monthly sales and operations planning (S&0OP) process hasbeen completed, the functionalresponsibility of operations is to:

A.

change the master schedule to meet the sales orders.

B.

signal critical capacity constraints to top management.

C.

meet the revised production plan.

D.

produce to the current master production schedule (MPS).

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Question # 35

Given the information below, reducing which measure by 10% would contribute most to shortening the cash-to-cash cycletime?

A.

Accounts receivable

B.

Inventory value

C.

Accounts payable

D.

Cost of capital

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Question # 36

A company with stable demand that uses exponential smoothing to forecast demand would typically use a:

A.

low alpha value.

B.

low beta value.

C.

high beta value.

D.

high alpha value.

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Question # 37

Work Center 1 has an available capacity of 1,200 hours per month. Which of the following amounts represents thecumulative differencebetweenthe required capacity and the available capacity of Months 1 through 37

A.

50

B.

150

C.

1,250

D.

3,750

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Question # 38

The cumulative available-to-promise (ATP) method is based on an assumption that available inventory in a period can becommitted to demand in that period and:

A.

any future period in the planning horizon.

B.

any period before the demand time fence (DTF).

C.

future periods beyond the DTF.

D.

future periods with a planned receipt.

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Question # 39

The major contribution of the production plan is to:

A.

establish demand by end item.

B.

provide authorization for the master schedule.

C.

identify key resources to support the master schedule.

D.

establish the weekly build schedule.

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Question # 40

Which of the following strategies can improve the effectiveness of a company's customer value proposition and enhance itsdifferentiation in the market?

A.

Relocate high-cost activities to other geographic areas.

B.

Outsource activities to outside vendors or contractors.

C.

Invest in productivity enhancing technological improvements.

D.

Adopt best practices that improve product design.

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Question # 41

Which of the following factors typically would distort a sales forecast that is based solely on shipment history?

A.

Material shortages

B.

Labor rate changes

C.

Currency exchange rates

D.

Customer demands

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Question # 42

Which of the following methods most likely introduces a temporary variance betweenthe inventory balance and theinventory record?

A.

Inventory write-off

B.

B. Backflushing

C.

Cycle count

D.

Kanban

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Question # 43

Adopting a lean approach to manage supply chain throughput rather than a more traditional approach means that:

A.

mare capacity may be required.

B.

less training may be required.

C.

more inventory may be required.

D.

longer cycle times may occur,

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Question # 44

Which of the following conditions is required for an effective single-sourcing relationship?

A.

Demand for the customer's products must be stable.

B.

The supplier must offer the lowest price per unit.

C.

The organizations must be mutually dependent.

D.

The organizations must be located close to each other.

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Question # 45

Manufacturing flexibility can be measured by using:

A.

cycle time,

B.

scrap level.

C.

changeover time.

D.

labor productivity.

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