CRT-271 Salesforce Certification Preparation For Community Cloud Consultants (SP25) exact Exam Questions

Certification Preparation For Community Cloud Consultants (SP25)

Last Update 12 hours ago Total Questions : 285

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Question # 1

Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?

Create the users as contacts and enable them as Community users.

Allow the users to self -register to the Community.

Create the users in Salesforce and add their profile to the Community.

Add the users to the Community asmembers.

Question # 2

Universal Containers sets up and publishes a Community. What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.

Choose Login to the Community as a User from the contact record in Salesforce.

Select the Community from the global header as an internal user.

Preview the Community as a specific Community user in the preview mode of the Community builder.

Select a Customer user record and select the Login option.

Question # 3

A salesforce admin at Universal Containers notices that a large number of unauthenticated usersare accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?

500,000

300,000

1,000,000

100,000

Question # 4

- Encourage collaboration among architects and builders

- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers

-Facilitate the exchange and discussion of design ideas

Which three actions should the Admin take prior to launch?

Choose 3 answers

Select one or more of the following:

Set up reputation levels that help users to identify people with greater expertise and incentivise participation

Establish moderation rules and processes for addressing flagged content

Make sure customers are members of only the Architect and Builder Community

Test the member profile permissions to make sure they are able to findand post relevant information

Load test Chatter groups to make sure file and member counts won ' t be exceeded

Question # 5

A Salesforce Admin needs to build a self-service Community.

Which three steps should the Salesforce Admin take before building the Community in Salesforce? Choose 3 answers.

Configure a search for articles and discussions in the Community.

Gather branding assets, including images and logo for the Community.

Create email templates to be usedin the community.

Add discussions on topics that can be published in the Community.

Enable the Service Cloud features to be used in the Community, including Knowledge and Case.

Question # 6

Universal Containers want to drive engagement for its Community, and isencouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?

Choose 3 answers

Select one or more of the following:

Enter a description of the recommendation

Select a custom recommendation channel in the Marketing Cloud

Click " upload image " to include an image with your recommendation

Connect to the Einstein recommendation API

Enter a label for the button in the recommendation

Question # 7

How is visibility to Articles Types controlled for Community Members?

Community Settings

User Record

Community Manager

Profile

All Articles Types within the shared data categories and visible to Community Members.

Question # 8

Universal Containers uses Community to grant business customers secure access to accounts, orders, and invoices. Allcustomers are on a Customer Community License. Universal Containers plans to launch a project management module with the following requirements:• Leverage Chatter for collaboration.• Private project collaboration between the customer and Universal Containers.• Leverage documents, tasks, and events in the project space.• Customers can only see and access their projects. What is the most efficient way for the Salesforce Admin to fulfil these requirements?

Create unlisted groups and add project records to the group

Add private groups and add project records to the group

Build a custom Visualforce project space and control access through sharing

Use custom objects, record feeds, and control access through sharing

Question # 9

Universal Containers adds e -commerce capability to its Communitybuilt on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?

Create an object page associated to the Shipment object

Create a standard page associated to the Shipment object

Clone an object page and associate it to the Shipment object

Clone a standard page and associate it he Shipment object

Question # 10

Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community. Where can the Salesforce Admin configure the languages supported by this community?

Community Settings

Community Builder

Force.com Sites

Site.com Studio