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Certification Preparation For Community Cloud Consultants (SP25)

Last Update 2 days ago Total Questions : 285

The Certification Preparation For Community Cloud Consultants (SP25) content is now fully updated, with all current exam questions added 2 days ago. Deciding to include CRT-271 practice exam questions in your study plan goes far beyond basic test preparation.

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Question # 4

Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.

- The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.

- Customer users only need to see their orders in the Community.

- Orders are currently public read-only.

- Customer users need to access fields that are already part of the existing integration.

What two things should the Salesforce Admin do to meet these requirements?

Choose 2 answers

A.

Leverage existing integration with the legacy System.

B.

Create a new integration with the Legacy System for customer users.

C.

Update the customer user Profile and give them the "View all" permission on the integration object.

D.

Set the External Users' Organization-Wide Defaults to Private for external objects.

Question # 5

Where do you go to do this? You wish to edit the Community Head Markup.

A.

Developer Console

B.

Community Builder >> Settings >> Advanced

C.

Community Manager >> Administration >> Settings

D.

Modify the hidden Community Lightning Component which is displayed when editing the community

E.

Upload a HTML static resource named Head Markup

Question # 6

Your company has provided you with 6,321 'Bad Words' they wish to prevent being used in the Customer Community. How many Content Criteria are required to support this requirement?

A.

4

B.

2

C.

3

D.

1

E.

6

Question # 7

Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing

basis?

Select one or more of the following:

A.

Create custom reports and dashboards, and share them with Community managers

B.

Configure Google Analytics for the Community

C.

Download and install a Community Management package from AppExchange

D.

Set periodic email delivery for standard reports and dashboards

Question # 8

Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:• Each business unit can only collaborate with its partner network.• Partners only see Knowledge articles and content specific to their business unit.• Some business units allow partners to raise support cases.• Some partners work with multiple business units. How should a Salesforce Admin meet these requirements?

A.

Build a Community for each business unit and assign partners to the relevant Communities

B.

Build one Community and allow the partner profiles to be assigned based on the business unit

C.

Build one Community and segment partner visibility by turning off Community User Visibility

D.

Build a Community for each business unit and allow partners to have separate login credentials

Question # 9

Your team has drafted and published Knowledge Articles for the Customer Community but they are not visible to external users. What is one reason why this may be the case?

A.

Knowledge Articles for Communities is not enabled

B.

View Knowledge Articles has not been checked on the Community Profile

C.

Knowledge Articles for Customers is not enabled

D.

Customer sharing has not been checked on the Knowledge Article

E.

The Articles are being viewed on unsupported mobile devices

Question # 10

Universal Containers needs to provide Super User Access to a few end users. Their end users are assigned several license types for these Communities: • Customer Community • Customer Community Plus • Employee Community • Partner Community. Which two license types allow a Salesforce Admin to provide Super User Access to the end users in this Community? Choose 2 answers

A.

Customer Community Plus License

B.

Employee Community License

C.

Partner Community License

D.

LI Customer Community License

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