SmartCache: HPE SmartCache is a controller-based caching solution that caches the most frequently accessed data ("hot" data) onto lower latency SSDs to improve the performance of read-intensive applications like databases. This is particularly effective for large RAID sets where disk I/O performance can be a bottleneck.

HPE SmartCache Overview

References:

HPE StoreEasy Management Console: This tool is designed specifically for managing HPE StoreEasy NAS solutions. It provides a user-friendly interface for managing storage, shares, quotas, and other NAS-specific features, making it easier for customers to manage their HPE ProLiant-based NAS solutions.

HPE StoreEasy Management Console

References:

HPE ProLiant DL345 Gen10 Plus server: This server is designed to provide a high level of security and cost-effectiveness, with support for a single socket configuration and up to 24 drive slots. It meets the requirements for running various workloads with ample storage capacity and robust performance.

HPE ProLiant DL345 Gen10 Plus

References:

 Understanding the Requirements:

The customer needs to download an Active Health System (AHS) log for a ProLiant DL380 Gen10 server to create a support case.

 Log Access Options:

A. Service Pack for ProLiant: Used for firmware and driver updates but not specifically for downloading AHS logs.

B. Smart Update Manager: Similar to Service Pack, used for updates, not AHS log extraction.

C. iLO Web Interface: Provides direct access to AHS logs via the server’s integrated lights-out management interface.

D. iLO Repository: A repository for firmware and software updates, not for extracting logs.

E. cURL Utility: Can be used to script and automate the download of AHS logs via the iLO RESTful API.

 Why C and E are the Correct Answers:

C. iLO Web Interface: The iLO web interface provides an easy, GUI-based method to download the AHS log.

E. cURL Utility: Allows for automated and script-based retrieval of AHS logs, useful for integrating into support workflows.

 References:

HPE iLO User Guide: HPE iLO User Guide

Using cURL with iLO: iLO RESTful API Documentation

 Understanding the Concept:

The "Buffer" in HPE GreenLake refers to additional capacity provided within the as-a-service model.

 Buffer Options:

A. Capacity for Management and Logs: While necessary, this is not specifically referred to as the "Buffer."

B. Reserved Capacity for Failure: Critical but not the primary purpose of the "Buffer" in the GreenLake context.

C. Capacity Available for Consumption: This aligns with the "Buffer" concept in GreenLake, where extra capacity is pre-installed and can be used as demand increases.

D. Reserved for Upgrades and Updates: Not specifically referred to as the "Buffer."

 Why C is the Correct Answer:

On-Demand Availability: The buffer capacity is pre-installed and immediately available, allowing customers to scale quickly without waiting for additional infrastructure to be provisioned.

Flexibility: It ensures that there is always enough capacity to handle unexpected increases in demand.

 References:

HPE GreenLake Overview: HPE GreenLake

Understanding HPE GreenLake Buffer Capacity: HPE GreenLake Buffer

 Understanding the Requirements:

The tool should be used to input customer intent documents (CID) requirements.

 Tool Options:

One Config Advanced (OCA) (A): A comprehensive configuration tool designed by HPE to help partners and customers configure and quote HPE products and solutions.

HPE NinjaSTARS (B): A competitive intelligence tool focused on providing technical comparison data, not primarily for CID input.

Solution Sales Enablement Tool (SSET) (C): An enablement tool for sales teams to create solution proposals, but not specifically for CID input.

HPE Storage STaTS Tool (D): A tool designed for storage sizing and TCO analysis, not for CID input.

 Why One Config Advanced (A) is the Best Fit:

Purpose-Built: OCA is specifically designed for configuring and quoting HPE products, allowing the input of detailed customer requirements.

Comprehensive Configuration: OCA provides a structured way to capture customer intent documents, ensuring all requirements are met in the proposed solution.

Integration with HPE Systems: Directly integrates with HPE's backend systems for accurate and up-to-date configuration and pricing information.

 References:

HPE One Config Advanced: HPE OCA Overview

HPE Configuration Tools: HPE Partner Ready Portal

AMD Infinity Guard: AMD Infinity Guard is a suite of advanced security features built into AMD processors, including Secure Memory Encryption (SME) and Secure Encrypted Virtualization (SEV). These technologies help protect against attacks on main memory by encrypting the data and ensuring the security of virtualized environments, while maintaining high performance.

AMD Infinity Guard

References:

 Understanding the Scenario:

You are accessing Compute Ops Management (CoM) through the GreenLake Cloud Platform dashboard.

A specific server is not appearing in the CoM, indicating it needs to be added.

 Steps to Add the Server:

A. Compute Ops Management - Server Groups: This option manages existing groups of servers but does not handle the initial onboarding.

B. GreenLake Cloud Platform - Onboard Devices: This is the process to add new devices (servers) to the GreenLake Cloud Platform, ensuring they appear in the CoM.

C. Compute Ops Management - Servers: Used to manage servers already onboarded to the platform.

D. GreenLake Cloud Platform - Manage Subscriptions: Related to managing service subscriptions rather than onboarding devices.

 Why B is the Correct Answer:

Onboarding Process: The server needs to be onboarded to the GreenLake Cloud Platform for it to be visible and manageable in the Compute Ops Management interface.

Correct Procedure: Onboarding devices is the initial step required to integrate new hardware into the platform’s management tools.

 References:

HPE GreenLake Onboarding Guide: HPE GreenLake Onboarding

Compute Ops Management Documentation: HPE Compute Ops Management

HPE SimpliVity: This is an ideal solution for small IT teams as it integrates compute, storage, and networking into a single hyper-converged infrastructure (HCI) platform. It simplifies management and scales linearly, making it suitable for environments with predictable workloads and growth requirements that depend on cash flow.

HPE SimpliVity

References:

 RAID 60 with two parity groups: Capacity of four drives

 RAID 50 with two parity groups: Capacity of four drives

 RAID 10 with four drives: Capacity of two drives

 RAID 1 ADM with three drives: Capacity of two drives

 RAID 60 with two parity groups:

RAID 60 is a combination of RAID 6 and RAID 0. It uses double parity (RAID 6) for fault tolerance and striping (RAID 0) for performance.

With two parity groups, it means there are two sets of RAID 6 arrays, and each set needs two parity drives.

Therefore, the capacity overhead would be the equivalent of four drives used for parity.

 RAID 50 with two parity groups:

RAID 50 is a combination of RAID 5 and RAID 0. It uses single parity (RAID 5) for fault tolerance and striping (RAID 0) for performance.

With two parity groups, it means there are two sets of RAID 5 arrays, and each set needs one parity drive.

Therefore, the capacity overhead would be the equivalent of two drives, but considering both groups, it would be four drives.

 RAID 10 with four drives:

RAID 10 is a combination of RAID 1 and RAID 0. It mirrors data (RAID 1) and stripes it (RAID 0).

For four drives, RAID 10 effectively uses two drives for data and two drives for mirrored copies.

Therefore, the capacity overhead is the equivalent of two drives.

 RAID 1 ADM with three drives:

RAID 1 ADM (Advanced Data Mirroring) typically involves three drives where each piece of data is mirrored across all three drives.

Thus, the capacity overhead is the equivalent of two drives being used for mirroring.

HPE GreenLake Central: HPE GreenLake Central is a management tool designed to provide a unified view of the usage, spending, and capacity planning across all workloads managed under HPE GreenLake. It offers comprehensive reporting and analytics, making it ideal for managing and optimizing hybrid IT environments.

HPE GreenLake Central

References:

HPE ProLiant MicroServer Gen10 Plus: This server is designed for small and remote offices. It offers sufficient storage capacity and is cost-effective for small-scale deployments. It supports essential networking services and is suitable for environments with limited IT resources. The MicroServer Gen10 Plus is a compact and economical choice that provides the necessary performance and features for a small office setup.

HPE ProLiant MicroServer Gen10 Plus

References:

WWN-based zoning:

WWN-based zoning uses the World Wide Name of devices to define zones in the SAN fabric. The WWN is a unique identifier assigned to each device.

The primary advantage of WWN-based zoning is that it retains the zoning definition even if the device is moved to a different port or switch in the fabric. This makes it highly flexible and easier to manage changes in the SAN environment without needing to reconfigure zones.

WWN-based Zoning

References:

HPE ProLiant DL560 Gen10 Server is a high-density, 4P server with high performance, scalability and reliability. It supports up to 6 TB of memory with 48 DIMM slots and up to 12 TB of memory with 96 DIMM slots when using HPE Persistent Memory2. This means that it can support a database of 5 TB to run in memory.

This is because the traceroute command is a network diagnostic tool that traces the route of packets across an IP network. It shows the path that packets take from the source device to the destination device and displays information such as the IP addresses of routers and switches along the path, the round-trip times of packets, and any packet loss or errors.1 It can help troubleshoot a Layer 3 network routing issue by identifying where the packets are dropped or delayed.

Containers solutions -> Simplify acquisition and deployment of complex systems1 Data Management and Analytics solutions -> Accelerate time to value from insights2 Hybrid Cloud solutions -> Unify operations and management3 

Transcoding & Visualization solutions -> Provide stability to scale anywhere VDI solutions -> Improve user experience while managing costs

According to HPE, the TCO/ROI Calculator is a tool that helps you compare the total cost of ownership (TCO) and return on investment (ROI) of different server solutions1. It can help you demonstrate how a server refresh can reduce costs, improve performance, and increase efficiency for your customer.

This is because a file and print workload requires a server that can store and share large amounts of data with multiple users and devices. Therefore, the server should have enough storage capacity to meet the current and future data needs of the customer. The form factor of the server also matters because it determines how much space the server occupies and how easy it is to install and maintain. Depending on the customer’s preferences and constraints, they may choose a tower, rack or blade server.

MSA 2062: A customer needs a low cost entry-level storage appliance with automatic tiering for their Fibre Channel environment

MSL2024: A hospital wants to store air-gapped copies of their medical imaging to protect against ransomware attacks and natural disasters

StoreEasy 1560: A small software development company needs a solution for their growing file shares in their Microsoft environment

StoreOnce VSA: Customer wants to backup and quickly recover their Hyper-V environment in a remote site with an option to backup to the cloud

This is because:

MSA 2062: This is a flash-enabled storage appliance that supports Fibre Channel, iSCSI and SAS connectivity. It offers automatic tiering that optimizes performance and cost by moving data between SSDs and HDDs based on usage patterns.

MSL2024: This is a tape library that supports up to 24 LTO tape cartridges and one or two tape drives. It provides offline data protection and long-term retention for compliance and disaster recovery purposes. It can also create air-gapped copies of data that are isolated from network threats such as ransomware.

StoreEasy 1560: This is a file storage appliance that supports SMB, NFS and FTP protocols. It is optimized for Microsoft environments and integrates with Active Directory, BitLocker encryption, Windows Storage Server and Windows Server Backup. It can scale up to 16 TB of internal capacity and 280 TB of external capacity.

StoreOnce VSA: This is a virtual storage appliance that provides backup and recovery for virtualized environments. It supports Hyper-V, VMware and KVM hypervisors and integrates with backup applications such as HPE Data Protector and Veeam. It can also deduplicate data and replicate it to another StoreOnce system or to the cloud.

This is because HPE Remote Support is a service that provides proactive and reactive support for HPE servers, storage, and networking products. It enables automatic fault detection and diagnosis, remote troubleshooting, and case creation and management. To use this service, the server must be connected to an HPE Remote Support Host Server, which is a server that runs the HPE Remote Support software and communicates with the HPE Support Center

HPE GreenLake is a cloud services platform that delivers on-demand capacity and planning, combining the agility and economics of the public cloud with the security and performance of on-premises IT. Some of the benefits of HPE GreenLake include:

Pay for resources consumed: HPE GreenLake offers a pay-per-use model that aligns costs with actual usage, reducing overprovisioning and improving cash flow. Customers can also scale up or down as needed and only pay for what they use.

Capacity ahead of demand: HPE GreenLake provides customers with buffer capacity that is ready to use in minutes, not months, enabling them to respond quickly to changing business needs. Customers can also access a range of cloud services from HPE and partners through a self-service portal.

HPE GreenLake Compute Ops Management is a cloud-based tool that can centralize the monitoring and lifecycle management of HPE ProLiant servers deployed in multiple, remote sites. It provides a cloud-native management console that securely automates the process to access, monitor, and manage servers, no matter where the compute environment lives1. It also simplifies and streamlines server operations, saves time and money with agile server lifecycle management, and takes a zero-trust approach to secure compute operations2. HPE GreenLake Compute Ops Management is included with HPE ProLiant Gen11 servers, which are designed to deliver the compute era with a cloud operating experience2. References: 2: HPE GreenLake Compute Ops Management | HPE - Hewlett Packard Enterprise

p: Class of Raid Controller

4: Number of SAS lanes

16: Smart Array Series

ie: Port Type

m: Controller Type (form factor)

HPE Smart Array P416ie-m SR Gen10 Controller is a flexible Smart Array controller that provides enterprise-class storage performance, increased internal scalability with SAS Expander Card, and data protection for HPE Synergy Compute Modules. The controller has these features:

p: The P stands for Performance class, which indicates that the controller has high performance and reliability for demanding workloads.

4: The 4 indicates that the controller has four SAS lanes per port, which means that it can support up to four SAS devices per port.

16: The 16 indicates that the controller belongs to the 16th generation of Smart Array controllers, which offer enhanced security, performance, and manageability.

ie: The ie stands for internal/external, which means that the controller has both internal and external ports. The internal ports connect to the drives inside the compute module, while the external ports connect to the SAS Expander Card or external storage devices.

m: The m stands for mezzanine, which means that the controller is a mezzanine card that plugs into a dedicated slot on the compute module.

This is because the HPE MSA 2060 Storage solution supports a mixture of 3.5 inch LFF and 2.5 inch SFF expansion enclosures for a maximum of 9 enclosures (10 total including the array). You can start small and scale as needed with any combination of SSDs, Enterprise SAS or MidLine SAS HDDs12.

According to IBM, a SAN is a dedicated network that provides access to consolidated, block-level data storage1. A SAN allows multiple servers to access shared pools of storage devices, such as disk arrays or tape libraries1. A SAN can help your customer consolidate data and add additional block-based storage to their main document management application.

RAID 1: any single drive

RAID 1 ADM: any two drives

RAID 5: any single drive

RAID 6: any two drives

RAID 1: This is a level of RAID that uses mirroring to create an exact copy of data on two or more disks. It can tolerate the failure of any single drive without losing data, as long as the other drive is still functional.

RAID 1 ADM: This is a level of RAID that uses advanced data mirroring to create two copies of data on three disks. It can tolerate the failure of any two drives without losing data, as long as the third drive is still functional.

RAID 5: This is a level of RAID that uses striping with parity to distribute data and parity information across three or more disks. It can tolerate the failure of any single drive without losing data, as long as the other drives can reconstruct the data from the parity information.

RAID 6: This is a level of RAID that uses striping with double parity to distribute data and two sets of parity information across four or more disks. It can tolerate the failure of any two drives without losing data, as long as the other drives can reconstruct the data from the double parity information.

The HPE ProLiant DL365 Gen11 server is a 1U, single-processor server powered by the AMD EPYC™ 9004 Series processor with AMD 3D V-Cache™ technology1. It is designed to deliver high performance, security, and scalability for diverse workloads such as virtualization, cloud computing, data analytics, and AI/ML1. The HPE ProLiant DL365 Gen11 server supports up to 64 cores, 4 TB of memory, 12 NVMe drives, and 8 PCIe Gen4 slots1. It also features the HPE iLO 5 controller, HPE Smart Array controllers, HPE SmartMemory, and HPE Silicon Root of Trust for enhanced management, security, and reliability1.

The HPE ProLiant DL360 Gen11 server is a 1U, dual-processor server powered by the Intel® Xeon® Scalable processor family2. It is designed to deliver performance, security, and flexibility for diverse workloads such as virtualization, cloud computing, database, and AI/ML2. The HPE ProLiant DL360 Gen11 server supports up to 40 cores, 3.2 TB of memory, 10 NVMe drives, and 6 PCIe Gen4 slots2. It also features the HPE iLO 5 controller, HPE Smart Array controllers, HPE SmartMemory, and HPE Silicon Root of Trust for enhanced management, security, and reliability2.

The HPE ProLiant DL385 Gen11 server is a 2U, dual-processor server powered by the AMD EPYC™ 9004 Series processor with AMD 3D V-Cache™ technology3. It is designed to deliver high performance, security, and scalability for diverse workloads such as virtualization, cloud computing, data analytics, and AI/ML3. The HPE ProLiant DL385 Gen11 server supports up to 128 cores, 8 TB of memory, 24 NVMe drives, and 16 PCIe Gen4 slots3. It also features the HPE iLO 5 controller, HPE Smart Array controllers, HPE SmartMemory, and HPE Silicon Root of Trust for enhanced management, security, and reliability3.

The HPE ProLiant DL560 Gen11 server is a 2U, four-processor server powered by the Intel® Xeon® Platinum processor family4. It is designed to deliver performance, security, and scalability for mission-critical workloads such as database, ERP, CRM, and AI/ML4. The HPE ProLiant DL560 Gen11 server supports up to 112 cores, 12 TB of memory, 12 NVMe drives, and 12 PCIe Gen4 slots4. It also features the HPE iLO 5 controller, HPE Smart Array controllers, HPE SmartMemory with Persistent Memory support (up to 6 TB), and HPE Silicon Root of Trust for enhanced management, security, and reliability4.

Therefore, if the customer has standardized on the AMD platform and asks for a new 1U server, the best option would be the HPE ProLiant DL365 Gen11 server, which offers the highest core count (64), memory capacity (4 TB), and NVMe drive support (12) among the single-processor servers powered by AMD EPYC™ processors. The other servers either use Intel processors or have a larger form factor (2U).

According to the HPE website, HPE InfoSight supports automatic case creation for HPE ProLiant servers that are connected to HPE InfoSight through HPE Integrated Lights-Out (iLO) Amplifier Pack1. The ProLiant DL560 Gen10 is one of the supported servers that can benefit from this feature1.