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Question # 4

It is legal to deduct money from an exempt employee’s paycheck for which of the following reasons? (Select TWO options.)

A.

Habitual tardiness

B.

Social Security (US) withholding

C.

Court-ordered child support

D.

Pending litigation costs

E.

Replacing broken equipment

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Question # 5

Vesting refers to:

A.

The length of time required for an employee to complete a probationary period

B.

A qualified compensation plan that meets Employee Retirement Income Security Act (ERISA) requirements

C.

When an employee retains the rights of their earned benefit after a certain requirement has been met

D.

When an employee moves their earned benefits to a new organization

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Question # 6

The best reason for a company to establish social media policies is to:

A.

Monitor web surfing.

B.

Promote compliance.

C.

Advance new technologies.

D.

Limit liability.

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Question # 7

A summary of an organization's testing results is presented. Each applicant who passes the test is hired.

To determine the minimal selection rate for each protected group, the highest selection rate should be multiplied by:

A.

50%

B.

70%

C.

75%

D.

80%

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Question # 8

A full-time nonexempt employee is required to travel on weekends. The hours spent traveling are:

A.

Paid out as a bonus.

B.

Treated as regular time worked.

C.

Covered by a per diem.

D.

Considered non-compensable.

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Question # 9

An employer can reduce the risk associated with a lost or stolen mobile device by:

A.

Restricting usage to work hours.

B.

Ensuring information is encrypted.

C.

Reporting the lost phone to the provider.

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Question # 10

The most important advantage of self-service technology is its ability to:

A.

Increase employee retention.

B.

Allow management access.

C.

Reduce HR’s administrative workload.

D.

Maintain historical documentation.

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Question # 11

Interactive computer lessons combined with teleconferences and traditional classroom instruction is an example of:

A.

Distance learning

B.

Strategic training

C.

Simulations training

D.

Blended learning

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Question # 12

A supervisor wants to terminate an employee with 10 years of service due to excessive absences. The employee has certification for intermittent leave under the Family and Medical Leave Act (FMLA) for a chronic condition. The certification specifies an anticipated need for leave 1–3 days per month. The employee averages 6 days off per month and is close to exhausting the protected leave bank. A coworker provided to HR printouts of the employee’s social media page with photos of the employee on vacation while reporting time as protected leave.

This employee has a documented serious health condition. The employer should first:

A.

Review remote work options.

B.

Engage in the interactive process.

C.

Inform the employee’s supervisor.

D.

Approve the reasonable accommodation.

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Question # 13

What benefit does a human resource information system (HRIS) deliver to an organization?

A.

Encourages collaboration among departments

B.

Provides managers with important decision-making data

C.

Keeps data secure by providing equal access to all employees

D.

Prevents the potential for security breaches by contingent workers

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Question # 14

Which of the following promotes an effective coaching relationship? (Select TWO options.)

A.

Preparing for the session and eliminating interruptions

B.

Addressing performance issues in a team environment

C.

Listening carefully to the employee’s challenges

D.

Ensuring accuracy of training materials

E.

Engaging in social activities outside of work

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Question # 15

A summary of an organization's financial investment in employees is demonstrated through a(n):

A.

Signed offer letter

B.

Human capital strategy

C.

Annual wage statement

D.

Total rewards statement

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Question # 16

(Enter the answer as a numeric value.)

The annual yield ratio is 75%. If an organization interviews 16 candidates, it hires __________ of them.

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Question # 17

Which of the following is the most common way the security of personnel files is breached?

A.

Cleaning staff recover data from the trash.

B.

HRIS employees access online records.

C.

Disgruntled HR staff take records home with them.

D.

Employees look at paper files left on a desk.

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Question # 18

(Enter the answer as a numeric value.)

For plant closings or layoffs, the Worker Adjustment and Retraining Notification (WARN) Act requires organizations with at least ___________ employees to provide a __________ day notice.

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Question # 19

An organization that does business in three states asks a high-level executive to sign a non-compete agreement. The agreement prohibits the employee from working in that region for five years after termination. A court would most likely determine that the terms of the agreement are:

A.

Allowable

B.

Unreasonable

C.

Under federal jurisdiction

D.

Universally applied across states

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Question # 20

The safest HR practice in preventing defamation charges from employment verifications is to provide:

A.

Attendance records.

B.

Dates of employment.

C.

Reasons for termination.

D.

Documented performance.

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Question # 21

An employer can regulate the off-duty activities of an employee when the conduct is:

A.

Connected to a legitimate business interest

B.

Nonintrusive on the privacy of the employee

C.

Considered as essential to the employee’s best interests

D.

An outcome of a private business transaction

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Question # 22

Which organizational structure groups its employees according to the brands they support?

A.

Matrix

B.

Functional

C.

Team-based

D.

Product-based

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Question # 23

When terminating an employee, how can an employer discourage a wrongful discharge lawsuit?

A.

Engage in respectful and honest conversation.

B.

Disclose merit and compensation increases.

C.

Offer to provide a positive reference.

D.

Review information on the Consolidated Omnibus Budget Reconciliation Act (COBRA).

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Question # 24

After receiving a large order, the shipping supervisor of a unionized manufacturing plant informs the crew that an overtime shift will be scheduled for the following Saturday. Three of the employees strongly object but do not provide acceptable excuses for not working the extra shift. On Saturday, none of the three employees report to work and the supervisor is forced to call out replacement employees from other departments. On the following Monday, as part of an investigation to determine if disciplinary action is called for, the supervisor instructs each of the employees to report alone to the office immediately after their shifts. The supervisor's intention is to question them about their failure to report for the overtime shift as required.

The employer’s policy provides a four-level, progressive disciplinary system. If disciplinary action is appropriate, the factor that has the most direct bearing on the level of discipline enforced is each employee’s:

A.

Frequency of utilization of the organization's EAP.

B.

Ability to provide reasonable support for the absence.

C.

Previous disciplinary record of similar infractions.

D.

Request for a union representative to be present.

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Question # 25

Which of the following are best practices to maintain human resource information system (HRIS) security? (Select TWO options.)

A.

Badge access

B.

Decrypted data

C.

Unrestricted access

D.

Password complexity

E.

Multi-factor authentication

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Question # 26

The primary role of the mediator in Alternative Dispute Resolution (ADR) is to:

A.

Serve as a referee for the process.

B.

Facilitate dialogue between the parties.

C.

Develop a plan to prevent future issues.

D.

Provide workable solutions to the issues.

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Question # 27

A nonexempt employee, who is a reservist in the US Army, is called to active duty with an assignment for six months of service. When the assignment ends early, the employee asks to return to work after five months of leave. What are the requirements for reemployment?

A.

The employer has no obligation to reemploy the service member

B.

The employer may decline reemployment if no positions are available

C.

The employee must request reemployment within 14 days of release

D.

The employee must start work at the beginning of the first week after release

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Question # 28

What improvements occur when a manager hires primarily for cultural fit?

A.

The workforce is engaged.

B.

Hiring processes are effective.

C.

A qualified team is formed.

D.

Team dynamics are uniform.

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Question # 29

(Enter the answer as a numeric value.)

When determining if Worker Adjustment and Retraining Notification (WARN) applies to an organization's layoff plan, employers may exclude in their headcount employees who work fewer than an average of ________ hour(s) per week.

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Question # 30

Terminated employees who are successful in winning wrongful discharge claims typically prove that they were denied:

A.

Manager discretion

B.

Fair discipline

C.

Due process

D.

Proper notification

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Question # 31

In an employer emergency action plan, required items include procedures:

A.

To account for all employees after evacuation.

B.

For installing and maintaining safety equipment.

C.

To dispose of used Personal Protective Equipment (PPE).

D.

For compensating nonexempt workers during emergencies.

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Question # 32

Which of the following factors are key to a successful enterprise resource planning system implementation? (Select TWO options.)

A.

Choose the right HR system.

B.

Provide proper training to the users.

C.

Have commitment from senior management.

D.

Announce the new system during a staff meeting.

E.

Create an incentive program for utilizing the new system.

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Question # 33

Which of the following topics reviewed during orientation has the greatest impact on retention?

A.

Promotion and raise processes

B.

Organizational culture

C.

Employee development

D.

Health and wellness programs

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Question # 34

A manager overhears two employees discussing the possibility that one of them has a genetic disease. The manager:

A.

Violated the Genetic Information Nondiscrimination Act (GINA) by listening to the conversation.

B.

Did not violate any laws since the conversation was overheard unintentionally.

C.

Should report the conversation as a violation of GINA.

D.

Should document discovery of the information for the employee’s medical file.

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