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Question # 4

You need to embed the business card solution in the check-in app.

What you use?

A.

control

B.

Button control

C.

Custom component

D.

Al Builder component

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Question # 5

You need to create the FAQ solution content

What should you do first?

A.

Al Builder

B.

Suggest topics

C.

Automate

D.

Trigger phrases

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Question # 6

You need to add controls to the check-in solution for the health and wellness questions.

Which form control should you use?

A.

Drop down

B.

Check box

C.

Text input

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Question # 7

You need to resolve the issue reported by substitute employees after they are assigned service requests.

How should you configure the system? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 8

You create a desktop flow to interact with a certification authority’s website.

You need to get data in and out of the desktop flow.

How should you set up the input and output parameters? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 9

You need to set up the new service request completion process.

Which two components should you include in the solution? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

connection reference

B.

business process flow

C.

Power Automate flow

D.

connection

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Question # 10

You need to coordinate updates and deployment for managed solutions containing completed work without disrupting the system.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 11

You need to configure a Power Automate flow to send the email with the results to the client.

What should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 12

You need to implement the requirement for the VP of sales.

What should you do?

A.

Use a test account with a base security role with QV security added.

B.

Add the System Administrator security role to your user account.

C.

Use a test account with only QV security added.

D.

Add QV security to your user account.

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Question # 13

You need to address the executive’s concerns regarding unnecessary data access.

Which security changes should you make? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 14

You need to assign 10 percent of the Qualification records to the QV queue through table configuration by using a Power Automate flow.

What should you do?

A.

Create an autonumber column on the Qualification table and assign its qualification records if the number cleanly divides by 10.

B.

Create a calculated column on the Service Request table that sums the number of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

C.

Create a roll-up column on the Service Request table that is the count of qualification records, generates a random number between zero and the number from the new field, and assigns each qualification record if the number generated is 10 percent or less of the value of the new field.

D.

Create an autonumber column on the Service Request table and assign its qualification records if the number cleanly divides by 10.

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Question # 15

You need to be able to move a Power Automate desktop flow used in the verification process to the testing environment.

What should you do?

A.

Share a copy of the desktop flow with a member of internal IT.

B.

Use the Export option in the flow to get the flow identifier and provide it to internal IT.

C.

Send a copy of the desktop flow to a member of internal IT.

D.

Create the desktop flow in a solution and provide it to internal IT.

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Question # 16

You need to add the missing components to the Verification Process Automation solution.

Which two components should you add? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Service Request statuscode field

B.

Dataverse connection reference

C.

Qualification statuscode field

D.

On-premises data gateway reference

E.

Outlook connection reference

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Question # 17

You need to configure a Power Automate flow to send the email with the results to the client.

What should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 18

You need to capture the Date Completed value from the website using a desktop flow.

Which method should you use?

A.

Use optical character recognition (OCR) on the screen to locate and extract the value.

B.

Display an input dialog and prompt the user to enter the value.

C.

Extract the value from the window the browser is using.

D.

Retrieve the value from the HTML element in the webpage.

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Question # 19

You need to build a Power Bl dashboard for sales managers to track opportunities.

When a new sale closes that is greater than S1 million, a notification must pop up and an email must be sent to the leadership team.

You need to ensure the email is sent without editing the Microsoft Dataverse.

Which two elements should you configure? Each correct answer is part of the solution.

NOTE: Each correct selection is worth one point.

A.

alerts in Power Bl

B.

a calculated column in the Dataverse

C.

a custom connector

D.

a paginated report to save to Microsoft OneDrive

E.

a Power Automate flow

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Question # 20

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age. The age groups are:

  • 0 - 17
  • 18 - 25
  • 26 - 35
  • 36 - 55
  • 55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Use Date and time for Identify in the question and then add branches that use conditional logic to determine the age group.

Does this meet the goal?

A.

Yes

B.

No

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Question # 21

You are using the Data import wizard to import records into the account table from a CSV file. The CSV-to-table mapping is as follows:

• The Name column represents the account name and maps to the Account Name column.

• The Parent Name column represents the holding company of the account with subsidiaries underneath.

Records that are imported into the table are only related to other records in the file.

You need to configure the import to create the relationship between records.

What should you do?

A.

Map Parent Name in the file to the Parent Account column. Select Parent Account as the lookup criteria.

B.

Create an alternate key on the account table by using the Account Name column. Do not map Parent Name in the file.

C.

Look up the record IDs of the records in the Parent Account column. Add the record IDs as a new column in the file. Map the new column to the Parent Account column.

D.

Map Parent Name in the CSV file to the Parent Account column. Select Account Name as the lookup criteria.

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Question # 22

You are designing the organization structure for a company that has 5,000 users.

You need to configure security roles for the company while minimizing administrative effort.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 23

You are setting up Power Apps security for a company. The company has a CEO, two vice presidents, and 10 managers. Five support representatives report to each manager.

You set up Manager Hierarchy so managers are able to view data only for the representatives who report to them. The CEO must be able to view all data for everyone. All support representatives must be able to view customer information in each other’s data across all managers.

You need to resolve issues that arise during testing.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 24

On a Contact record, a user creates a Note record that contains the word running.

One week later, the user reports that they cannot find the Contact record associated with the Note record.

You need to find the Note record.

Solution: Use Relevance Search to search for the word run.

Does the solution meet the goal?

A.

Yes

B.

No

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Question # 25

You have a Power Apps portal app that supports a sales community and a service community in the same environment. The only language configured in the environment is English. The company wants to add support for two more languages.

The solution must meet the following requirements:

  • Languages must be for both sales and service functions.
  • The company logo and colors must be used and apply to all screens.
  • Communities must be separate with different URLs and access lists.

You need to configure the solution.

What should you configure? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 26

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it As a result, these questions will not appear in the review screen.

On a Contact record, a user creates a Note record that contains the word running.

One week later, the user reports that they cannot find the Contact record associated with the Note record.

You need to find the Note record.

Solution: Use Datavserse Search to search for the word run.

Does the solution meet the goal?

A.

Yes

B.

No

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Question # 27

You are creating a canvas app.

A user will click a button on each screen of a Power Apps app to proceed to the next screen.

You need to implement an action that selects the next screen that the user sees.

Which event should you handle?

A.

OnLoad

B.

OnCheck

C.

ScreenTransition

D.

OnSelect

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Question # 28

You have a classic workflow. The workflow updates a custom column on a record when an account record is created. The workflow must update the custom column based on the following conditions:

• Update the custom column value using the Account Number.

• If the Account Number column is blank, update the custom column value using the Ticker Symbol.

• If the Ticker Symbol column is blank, update the custom column value to N/A

You need to configure the custom column value by using the update record step. What should you do?

A.

Add the two columns with the default value by using the Forms Assistant.

B.

Add an expression that evaluates the two column values and uses the first populated value or else the default value.

C.

Add check conditions to determine if the two columns contain data.

D.

Add a formula that evaluates the two column values and uses the first populated value or else the default value

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Question # 29

A company uses three apps to complete several business processes.

You need to identify solutions to help the company perform regression testing when the apps are updated.

Which two tools should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A.

Power Automate automated flow

B.

Windows recorder (V1)

C.

Power Automate desktop flow

D.

Windows Steps Recorder

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Question # 30

You create a JavaScript web resource named MyBusinessLogic. The code it contains uses functionality from a third-party JavaScript library.

You notice that an independent software vendor (ISV) solution uses the same third-party library in their managed solution.

You plan to deploy your solution to other environments by using a managed solution. The ISV solution might not be installed in the other environments.

You need to package the solution for deployment

What are two ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Create a new JavaScript web resource by using the code from the third-party library. Add the new JavaScript web resource along with MyBusinessLogic to the solution.

B.

Add a copy of the JavaScript library from the ISV to the solution along with MyBusinessLogic.

C.

Add the code from the third-party JavaScript library to MyBusinessLogic. Add MyBusinessLogic to the solution.

D.

Add only the third-party JavaScript web resource to the solution.

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Question # 31

You create a new solution for a business process.

The business process includes uploading specific file types to a web service.

You need to ensure that the business process works the same way anywhere the solution is deployed.

Which option should you use? To answer, drag the appropriate options to the correct configurations. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

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Question # 32

A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.

You need to determine how to design the chat solution to answer those questions.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 33

A company uses model-driven apps.

Users in the sales department enter the first name, last name, and phone number of customers in the app. The users request a single screen in the app to enter the customer data.

You need to configure the app.

What should you do?

A.

Create a canvas app.

B.

Modify the site map.

C.

Create a Power Automate flow.

D.

Use a Power Virtual Agents app.

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Question # 34

You implement an editable grid for the Account entity.

The business team provides the following list of features that they would like you to implement:

  • Group by or sort columns in the current view.
  • Configure a business rule to show an error message.
  • Edit values in calculated fields.
  • Edit the Address composite field.
  • Use the editable grid on mobile phones.

Which actions can you perform? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 35

A company uses a model driven app.

The company needs to automatically update the Status column in real time.

You need to configure this feature.

Solution: Create a workflow that has a Change Status step.

Does the solution meet the goal?

A.

Yes

B.

No

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Question # 36

You attempt to deactivate several currencies in a Microsoft Dataverse environment.

You are not able to deactivate one of the currencies.

You need to determine why you cannot deactivate the currency.

What is the reason?

A.

You are not the currency record owner.

B.

The currency is used by an active business process.

C.

The currency is the base currency.

D.

The currency is used by another record.

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Question # 37

A company uses a model-driven Power Apps app in a new environment. The base language is English.

You need to configure French and Spanish.

Which configuration component should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 38

A company creates a canvas app.

The app requires near real-time data from an accounting system that resides in a customers data center.

You need to implement a solution for the app.

What should you create?

A.

Azure DevOps pipeline

B.

On-premises data gateway

C.

Power Pages

D.

Data integration project

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Question # 39

You manage the Dynamics 365 Customer Service environment for an organization.

Microsoft SharePoint will not be deployed in the environment for a year.

You need to integrate Microsoft Office 365 solutions with the Dynamics 365 instance to help the sales team with internal collaboration efforts.

Which three solutions can you currently implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

NOTE: Each correct selection is worth one point.

A.

Microsoft OneDrive for Business

B.

Microsoft Yammer

C.

Microsoft OneNote

D.

Microsoft Skype for Business

E.

Microsoft Exchange Online

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Question # 40

You need to embed the FAQbot into the communication solution.

Which actions should you perform? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 41

A customer tracks events by using a custom entity.

The custom entity includes a custom field for the venue of the events. The customer must be able to display the events by venue in a calendar.

You need to ensure that all events display by venue in the calendar.

To which component should you add a control?

A.

Form

B.

view

C.

Field

D.

Chart

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Question # 42

You are a Dynamics 365 Customer Service administrator.

You need to configure the following automation for the sales team:

* Send an email when the status changes on an Opportunity.

* Text the sales manager when an Opportunity is created.

* Create a Wunderlist task when an Opportunity is open for 30 days.

Which tool should you use for each requirement? To answer, select the appropriate options in the answer area. NOTE Each correct selection is worth one point.

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Question # 43

A company is planning to create a Power Virtual Agents bot.

The bot has the following requirements:

• The bot must provide address information for the company.

• The bot must be available from Microsoft Teams and from the internet website of the company.

You need to configure the bot. Which component should you use?

A.

Skill

B.

Composer

C.

Template

D.

Channel

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Question # 44

A company is updating a Power Apps solution that contains two tables named Sen/ices and Equipment. The company is creating a new solution to update the current solution for the following requirements:

• The Services table must be updated to include change tracking.

• The Equipment table must be updated to include four new columns.

• The solution must update only the components that need to be added or changed.

You need to create the solution.

Which table option should you use? To answer, drag the appropriate options to the correct tables. Each option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

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Question # 45

You need to design the resort portal’s email registration process.

Which solutions should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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Question # 46

You need to design the resort portal’s email registration process.

Which solution should you use?

A.

Default the invitation code from the email upon logging into the portal

B.

Auto-populate the invitation code field on the sign in screen from the email link

C.

Embed the invitation code in the email link URL

D.

Send the customer their username and temporary password in the email link

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Question # 47

You need to design the resort portal to meet the business requirements. Which data source should you use?

A.

Microsoft Excel

B.

Azure SQL Database

C.

SQL Server

D.

Common Data Service

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Question # 48

You need to design the chat solution to answer the inquiry from Guest1.

Which three components can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A.

Variables

B.

Escalations

C.

Smart match

D.

Synonyms

E.

Topics

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Question # 49

You need to embed the check-in solution into the communication solution. To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

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