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Salesforce Certified Administrator (SU24)

Last Update 22 hours ago Total Questions : 247

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Question # 4

The administrator at cloud kicks has been told that users are unable to add repeating tasks

in salesforce.

Which two solutions the administrator use to ensure users are able to do this?

Choose 2 Answers

A.

Enable creation of Recurring Tasks in Activity Settings

B.

Disable shares Activities.

C.

Add create Recurring series of Tasks field on Page Layouts

D.

Turn on Task Notifications service.

Question # 5

The administrator at DreamHouse Realty added an email quick action to the Case page layout

and is unable to see the action on the case feed.

Which feature must be enabled to ensure the quick action will be displayed as expected?

A.

Email Notifications

B.

Email-to-Case

C.

Email Alerts

D.

Email Templates

Question # 6

Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response

from an agent for more than 2 hours after case creation.

Which feature should an administrator use to fulfill this requirement?

A.

Assignment Rule

B.

Case Escalation Rule

C.

Omni-Channel Supervisor

D.

Formula Field

Question # 7

Cloud Kicks need to be able to show different picklist values for sales and marketing users.

Which two options will meet this requirement?

Choose 2 answers

A.

One page layout, two record types, one picklist

B.

Two page layouts, one record type, two picklists

C.

Two permission sets, one record type, one picklist

D.

One record type, two profiles, one picklist

Question # 8

The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.

What feature can be used to track this in Salesforce?

A.

Login History

B.

Lightning Usage App

C.

User Report

D.

Permission Set Groups

Question # 9

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

Which tool should an administrator use to meet this requirement?

A.

Opportunity Processes

B.

Dynamic Forms

C.

Path Key fields

D.

Workflow Rules

Question # 10

An administrator supporting a global team of salesforce users has been asked to configure company

settings.

Choose 2 options

A.

Currency Locale

B.

Default Language

C.

Password Policy

D.

Login Hours

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