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Salesforce Communications Cloud Accredited Professional (AP-203) Exam

Last Update 15 hours ago Total Questions : 77

The Salesforce Communications Cloud Accredited Professional (AP-203) Exam content is now fully updated, with all current exam questions added 15 hours ago. Deciding to include Salesforce-Communications-Cloud practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our Salesforce-Communications-Cloud exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these Salesforce-Communications-Cloud sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Salesforce Communications Cloud Accredited Professional (AP-203) Exam practice test comfortably within the allotted time.

Question # 11

Universal containers want to include Product A every time they sell the bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A.

Configure the cardinality Min as 0, Max 1 and default as 1.

B.

Configure the cardinality Min as 1, Max 1 and default as 1

C.

Add an Auto Add rule to include product A with bundle B

D.

Add a Recommendation rule for Product A when bundle B is added

Question # 12

ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.

Which application suits supports this scnerio?

A.

Enterprise sales management

B.

Subscriber lifecycle management

C.

Advertising sales management

D.

Multiple subscription management

Question # 13

Unified communication is dependents on a large number legacy system that works in virtual product silos. Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.

The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?

A.

What data and from which system will be migrated

B.

Who will be the main point of contact for migration

C.

What tools and databases will be used to perform the migration

D.

What will be the overall cost for migration?

E.

What is the quality, structure and frequency of the data migration?

Question # 14

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A.

By automatically balancing order processing tasks across multiple orchestration items

B.

By automatically balancing order processing tasks across multiple orchestration queues

C.

By automatically queuing the fulfillment request to retry according to predefined retry policy.

D.

By automatically queuing the fulfillment request to retry according to fallout analysis report.

Question # 15

A Large Tier 1 Telco with 20 million subscribers needs to move all of their customer data form legacy system to communication cloud. The team have discovered it would take a long time to migrate all the data over.

which approach should the fulfillment designer recommend as the migration strategy to ensure that all the orders uninterrupted through the salesforce platform during migration?

A.

Migrate Data on demand as orders are raised through the salesforce interface and implement a bulk migration strategy

B.

Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration for the non-migrated data to the legacy system

C.

Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on demand migration data when migrations occurs

D.

Disable the production system during off peak hours and migrate the data from the old system to the new system. Ensure both new and old system are online during Peak hours.

Question # 16

Has commercial attribute called “access Type” on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the “access type” value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

A.

M:M

B.

M:1

C.

1:M

D.

1:1

Question # 17

T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.

UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A.

Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

B.

Manage product catalog in communication cloud and periodically synchronize the web channels automatically

C.

Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.

D.

Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.

Question # 18

Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.

What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.

A.

Implement a callout orchestration item to execute a request on the fulfillment system for activation

B.

Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details

C.

Implement a milestone orchestration item to execute request on the fulfillment system for activation

D.

Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details

Question # 19

Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?

A.

Implement the router condition logic in the integration layer as callout task

B.

Map all relevant information to the Customer Facing Service (CFS)

C.

Use action type from fulfillment request lines in the callout condition task

D.

Implement the router condition logic within decomposition layer with more conditions.

E.

Use the Action type from Order items to the Decomposition Relationship Conditions.

Question # 20

Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel’s Communication Cloud.

A.

Use Cart Based APIs

B.

Use Digital Commerce APIs

C.

Use CPQAppHandler Methods

D.

Use EPC APIs

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