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Salesforce Contact Center Accredited Professional Exam

Last Update 20 hours ago Total Questions : 205

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Question # 61

The correct steps for UC to create a service report with 50 object

references are

A consultant has cloned a standard bot as an Enhanced Bot for Universal Containers inbound conversations, which created a simple Omni-Channel flow for the bot

What does the consultant need to specify to use this flow in the channel setting other than selecting the flow?

A.

Inbound Flow Action

B.

Route Work Item

C.

Fallback Queue

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