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Question # 4

Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?

A.

IP Office

B.

Licensing

C.

Multimedia

D.

Security Settings

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Question # 5

When configuring a scheduled backup using the Contact Center Database Maintenance utility, which three statements are true? (Choose three.)

A.

You can schedule multiple applications for backup in a single scheduling task.

B.

The backup folder contains backup files for each application you select.

C.

You can schedule on a frequency of a specific date.

D.

Regularly occurring backups create a new backup folder for the previous backup.

E.

You can only backup one database (either CCMS, CCMA, CCT, or CCMM) at a time.

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Question # 6

Which statement about the Avaya SIP Sleuth is true?

A.

It is a pre-installed application found under Contact Center Common Utilities.

B.

It is a separate downloadable application that runs on a local workstation PC.

C.

It is a pre-installed application but must be activated in the registry of the Avaya Contact Center Select (ACCS).

D.

It must be downloaded and run from the AMS element manager.

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Question # 7

Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)

A.

The ACCS Multimedia administration component

B.

The Configuration component of the ACCS Launchpad

C.

The outbound component of the ACCS Launchpad

D.

The ACCS Ignition Wizard

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Question # 8

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

A.

CCMA

B.

CCMS

C.

CCMM

D.

CCT

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Question # 9

Which statement about the function of the Access Class In Access and Partition Management Is true?

A.

The Access Class will prevent a user from modifying skillset properties.

B.

An Access Class will limit the Launchpad links a user may access.

C.

The Access Class will be used to limit the user to report on specific contact center agents.

D.

Access Classes will be used to limit a user to specific report groups.

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