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ITIL-4-BRM Dumps With Exact Questions and Answers

Exact2pass Provides 100% Valid ITIL 4 Specialist: Business Relationship Management ITIL-4-BRM Exam dumps Questions and answers which can helps you to Pass Your Certification Exam in First Attempt.

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ITIL-4-BRM Questions and Answers

Question # 1

In the context of the “business relationship management” practice, which statement isCORRECT?

A.

Focuses primarily on the needs of service users

B.

Nurtures relationships at strategic levels

C.

Focuses on relationships between individuals

D.

Aims to manage agreements with consumers

Question # 2

Which is an example of the ‘explore’ step of the service relationship journey?

A.

Checking a service provider's reviews online before contacting the organization

B.

Providing a service provider feedback about a desired new feature

C.

Downloading a trial version of a service provider's software offering

D.

Contacting a provider’s service desk for assistance using a product

Question # 3

An organization is performing a stakeholder analysis.

Which is an example of a stakeholder that should be monitored?

A.

A senior manager who has control of a project

B.

End users who have no control over or interest in the software they use

C.

A business relationship manager who wants to ensure that a service fulfils the customer's needs

D.

A financial controller who has little interest in a project

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ITIL-4-BRM Exam Dumps FAQs

<p>The ITIL 4 BRM (Business Relationship Management) Specialist certification focuses on strategic business relationship management within IT service delivery. It teaches how to align IT services with business needs, improve stakeholder engagement, and drive value co-creation. Ideal for IT managers, service managers, and business relationship professionals.<br /><br /></p>

This certification is best for:

  • IT Business Relationship Managers

  • Service Managers

  • Account Managers

  • IT Consultants
    Professionals aiming to bridge IT and business strategy will benefit most.

Candidates must hold the ITIL 4 Foundation certification. Prior experience in IT service management (ITSM) or business relationship roles is recommended but not mandatory.

The exam is moderate difficulty, focusing on practical application of BRM concepts rather than rote memorization. Success requires deep understanding of ITIL 4 principles and real-world BRM scenarios.

  • BRM practices & principles

  • Stakeholder engagement strategies

  • Value co-creation & service alignment

  • Communication & negotiation techniques

  • Measuring & improving BRM effectiveness

Yes! It enhances career prospects for roles like IT Business Relationship Manager, Service Delivery Manager, or IT Consultant, with salary increases of 15–25% in many markets.

Most candidates spend 30–50 hours over 4–8 weeks, depending on experience. Structured training courses can accelerate ITIL preparation.

  • 40 multiple-choice questions

  • 90-minute duration

  • Pass mark: 70% (28/40 correct)

  • Computer-based testing (CBT)

Exam fees range from 300–300–500, depending on the training provider and location. Some packages include study materials.

Exams dumps are proctored online via Exact2pass. Check this website.

Estimated at 65–75%, higher for candidates with real-world BRM experience or formal training.

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