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Apple Device Support Exam (SUP-2026)

Last Update 12 hours ago Total Questions : 273

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Question # 11

A standard user installs a backup utility. When they’re prompted to allow Full Disk Access, the setting is dimmed.

Why can ' t the user allow Full Disk Access?

A.

Full Disk Access is restricted to apps with sandbox entitlements.

B.

Full Disk Access requires an administrator to allow access.

C.

The app must be launched by an administrator user before changes can be applied.

D.

The app must be notarized through the App Store before it can receive privacy permissions.

Question # 12

Which of these apps and services can you access with both an unmanaged and Managed Apple Account?

A.

iCloud Backup

B.

Health

C.

Find My

D.

Apple One

Question # 13

Your Mac doesn’t function correctly after a macOS software update. You don’t want to lose any data or files.

Which macOS Recovery system startup option should you choose to keep your data intact?

A.

Startup Security Utility

B.

Disk Utility

C.

Reinstall macOS

D.

Recovery Assistant

Question # 14

Which action does System Integrity Protection restrict?

A.

Downloading files from external storage devices

B.

Installing apps from the App Store without user approval

C.

Permitting software to select a startup disk

D.

Saving documents outside the user’s home folder

Question # 15

XProtect________ to detect and block known malware in macOS.

A.

Uses weekly antivirus definition files that are distributed by a device management service

B.

Depends on third-party endpoint apps for malware signatures

C.

Uses YARA signatures that Apple updates automatically

D.

Relies solely on notarization hashes distributed by CloudKit

Question # 16

What does a system diagnostics report from Activity Monitor give you?

A.

Repair instructions for hardware failures and minor issues

B.

Detailed information about the status of a Mac

C.

A guide for caches and preference file cleanup

D.

An ordered list of required macOS updates

Question # 17

Why would you use recovery mode with the Finder on Mac to update an iPad?

A.

To preserve user data and settings while reinstalling iPadOS

B.

To unlock the iPad without credentials

C.

To remove device supervision and reset enrollment

D.

To erase all data and install a clean version of iPadOS

Question # 18

How can you confirm that an iPhone is supervised?

A.

The message " This iPhone is supervised and managed by organization name. " appears above the Apple Account area in Settings.

B.

The message " This iPhone is supervised and managed by organization name. " appears in Settings > General > VPN & Device Management.

C.

The status " Supervised " displays below Device Management in Settings > General > About.

D.

The Supervised flag appears next to each setting that ' s supervised.

Question # 19

Which step should you complete if your iPad fails to back up to iCloud?

A.

Confirm that Bluetooth is turned on.

B.

Verify that your iPad has a device passcode and is unlocked.

C.

Ensure that you ' re signed in with your Managed Apple Account.

D.

Ensure that your iPad has a working Wi-Fi connection.

Question # 20

macOS has three layers of defense to________.

A.

Detect and delete third-party software when you first open it

B.

Prevent, block, and remediate malware execution

C.

Limit software installation to notarized apps

D.

Allow only Apple-developed apps to open

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