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Last Update 19 hours ago Total Questions : 65
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Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)
The SIP Domain for the IP Office is set to ukaccslpoll.lab.trn.com.
When administering the IP Office to work with Avaya Contact Center Select (ACCS), which two steps are required? (Choose two.)
Which three tools can be used to show the status of the SIP extension used for calls that are not arriving at the Avaya Contact Center Select (ACCS)? (Choose three.)
Information in the Avaya Contact Center Select (ACCS) historical database Is summarized into interval, daily, weekly, and monthly summaries.
If the current time is 8:05 AM, when could the first interval report be created that would include current activity?
Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)
Which type of activity code requires skillsets to be assigned?
