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Question # 4

What does the IT4IT Information Model consist of?

A.

The Service Model and the Service Backbone

B.

Value streams and functional components

C.

Data objects and their relationships

D.

Capabilities and IT processes

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Question # 5

What value stream has the value proposition of ensuring that the Service Release meets business expectations?

A.

Request to Fulfill

B.

Strategy to Portfolio

C.

Requirement to Deploy

D.

Detect to Correct

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Question # 6

What is the difference between primary and supporting activities in the IT Value Chain?

A.

Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity

B.

Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages

C.

Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness

D.

Primary activities focus on systems design and construction; supporting activities include planning and operations management

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