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Loyalty Management Accredited Professional (AP-212)

Last Update 1 week ago Total Questions : 103

The Loyalty Management Accredited Professional (AP-212) content is now fully updated, with all current exam questions added 1 week ago. Deciding to include Salesforce-Loyalty-Management practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our Salesforce-Loyalty-Management exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these Salesforce-Loyalty-Management sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Loyalty Management Accredited Professional (AP-212) practice test comfortably within the allotted time.

Question # 4

What two ways could an Administrator configure a Promotion to target a specific audience?

A.

This functionality does not exist in Salesforce Loyalty Management.

B.

Create a campaign for a promotion. Create member segments in a third-party tool.

Associate the members to campaigns via Campaign Members.

C.

Create a segment in the Salesforce Customer Data Platform and associate the segment to the promotion

D.

Link a promotion to a campaign and associate a segment to the campaign

Question # 5

A Loyalty Manager would like to set up an email-send process in Salesforce Marketing Cloud (SMC) that needs to inform the member via email immediately once a tier change has been applied. The company is using Marketing Cloud Connect.

A solution was proposed to draft a design using a journey process to send the

notification email and a new custom object named "Member TierUpdate_ c" that

stores the members that are qualified for a tier upgrade.

Which data source options within the journey should a Consultant use to fulfill this design?

A.

"Salesforce Data" as the Entry Source, "Loyalty ProgramMember" object as the datasource

B.

"Salesforce Data" as the Entry Source, "Contact" object as the data-source

C.

"Data-Extension" as the Entry Source, "LoyaltyProgramTier"

D.

"Salesforce Data" as the Entry Source, "LoyaltyMember Tier"

Question # 6

Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member’s anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.

Which Kind of permission Set is required to enable the Data Processing Engine definitions?

A.

CLA Analytics Base Admin

B.

Data Pipelines Base User

C.

Rule Engine Designer

D.

Loyalty Analytics admin

Question # 7

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.

Which two statement correctly describes how to grant proper access on the user details page

A.

Assign user access to the analytics for Loyalty role.

B.

Assign access by checking CRM Analytics plus user

C.

Assign user access to permission sets for analytics for Loyalty.

D.

Assign the user the analytics profile for analytics for Loyalty.

Question # 8

When setting up a Loyalty Program what is one of the ways a company can measure member engagement with the Loyalty Program?

A.

Analytics Studio

B.

Qualifying Currency

C.

Transaction Journals

D.

Benefits types

Question # 9

A total group wants to implement a Loyalty program that gives its members points based on the numbers of nights per stay each time members visit one of its hotels.

Once a customer reaches 1000 points, members can redeem points with any hotel within the hotel group. The points can be converted to cover the cost of one night’s stay on the next visit. The hotel group hopes this incentive will encourage its members to book more frequently, increasing revenue.

Which type of currency should a Loyalty Consultant use to set up the Loyalty program to accomplish the hotel group’s goals?

A.

Qualifying Points

B.

Tier Qualifying Points

C.

Non-Qualifying and Qualifying Points

D.

Non-Qualifying Points

Question # 10

Northern Trail Outfitters an online clothing store has recently enabled the Loyalty Program. Which objects count toward data storage capacity?

A.

Person Account, Orders, Loyalty Program Members, Transaction Journals

B.

Person Account, Loyalty Ledgers, Cases, Loyalty Program Currency

C.

Person Account, Email Messages, Transaction Journals, Loyalty Member Currency

D.

Person Account, Loyalty Member Tier, Orders, Loyalty Program Members

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