Slack-Certified-Admin Slack Certified Admin Exam exact Exam Questions

Slack Certified Admin Exam

Last Update 1 day ago Total Questions : 60

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Question # 11

Oleg is a Workspace Owner, and his company is on the Plus plan.

Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.

Which additional settings should be selected to maintain the message history of the workspace?

Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides

Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides

Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides

Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides

Question # 12

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

Any time. Workspaces created prior to domain claiming will be shut down automatically.

Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.

As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.

Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.

Question # 13

Tam Corp sells 15 versions of their software to customers around the world. They have a global team (e.g., sales, engineering, support, and human resources) of 500 employees.

Tam Corp is moving to the Enterprise Grid plan from two workspaces on the Plus plan. On their current Plus plan, they organize one workspace by team (e.g., #sales-team, #engineering-team, and #support-team), and the other workspace is primarily for recruiting discussions and the leadership team.

Leadership does not want the move from Plus to Grid to significantly impact how teams are communicating today.

When considering how to structure the Enterprise Grid, what is the structure that aligns with leadership and allows the teams to communicate most effectively?

Create workspaces for each department and sub-department in the company.

Create workspaces for each product line sold, where each workspace is the "primary" workspace for the employee.

Create workspaces based on how information is shared, and where employees have one "primary" workspace where they spend 80% of their time.

Create one workspace, where each product line sold has its own channel.

Question # 14

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

Question # 15

Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin’s account at the end of that day.

What will happen?

The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.

Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.

Cortez will not be able to deactivate Camdin’s account; only the Primary Owner can deactivate a Workspace Owner.

Question # 16

Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.

What is the main benefit of this Grid design?

Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.

Members experience less context switching when they are given the chance to access several workspaces.

There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.

Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.

Question # 17

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace.

How can Bella change her workspace’s messaging restrictions to minimize disruption?

DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.

Set @here and @channel to be used only in private channels, where membership is more limited.

Restrict @here and @channel usage to Owners and Admins only.

Restrict public channel posting to just Owners and Admins.

Question # 18

Teara is a Workspace Owner. She has discovered that projects and key decisions are being discussed via direct messages, because public channel message retention settings are set to delete messages after 20 days. The decision regarding this setting was made 2 years ago, and now the setting is no longer required.

Team members are experiencing difficulty creating channels. Teara is wondering if there are other settings she should review that might be contributing to the direct message conversations.

Which settings and permissions should Teara change to promote increased communication outside of direct messages?

Changing the workspace’s message retention and deletion policy for all channels and direct messages to "Keep Everything" and allowing everyone to create channels

Sending an announcement in the #general channel notifying everyone to move conversations to channels and to DM Teara if you need a channel created

Changing the workspace’s public channel message retention and deletion policy to "Keep Everything", changing the direct message retention and deletion policy to delete messages after 1 day, and restricting the creation of channels to Owners only