To create a BIOC rule with XQL query, you must at a minimum filter on the event_type field in order for it to be a valid BIOC rule. The event_type field indicates the type of event that triggered the alert, such as PROCESS, FILE, REGISTRY, NETWORK, or USER_ACCOUNT. Filtering on this field helps you narrow down the scope of your query and focus on the relevant events for your use case. Other fields, such as causality_chain, endpoint_name, threat_event, are optional and can be used to further refine your query or display additional information in the alert. References:

Palo Alto Networks Certified Detection and Remediation Analyst (PCDRA) Study Guide, page 9

Palo Alto Networks Cortex XDR Documentation, BIOC Rule Query Syntax

 Cortex XDR agent for Windows prevents ransomware attacks from compromising the file system by utilizing decoy files. Decoy files are randomly generated files that are placed in strategic locations on the endpoint, such as the user’s desktop, documents, and pictures folders. These files are designed to look like valuable data that ransomware would target for encryption. When Cortex XDR agent detects that a process is attempting to access or modify a decoy file, it immediately blocks the process and alerts the administrator. This way, Cortex XDR agent can stop ransomware attacks before they can cause any damage to the real files on the endpoint. References:

Anti-Ransomware Protection

PCDRA Study Guide

 When creating a scheduled report in Cortex XDR, the option to run quarterly on a certain day and time is not available. You can only schedule reports to run daily, weekly, or monthly. You can also specify the start and end dates, the time zone, and the recipients of the report. Scheduled reports are useful for generating regular reports on the security events, incidents, alerts, or endpoints in your network. You can create scheduled reports from the Reports page in the Cortex XDR console, or from the Query Center by saving a query as a report. References:

Run or Schedule Reports

Create a Scheduled Report

 Quarantine is a feature of Cortex XDR that allows you to isolate a malicious file from its original location and prevent it from being executed. Quarantine works by moving the file to a protected folder on the endpoint and changing its permissions and attributes. Quarantine can be applied to files detected by periodic scans or by behavioral threat protection (BTP) rules. Quarantine is only supported for portable executable (PE) and dynamic link library (DLL) files. Quarantine does not affect the network connectivity or the communication of the endpoint with Cortex XDR. References:

Quarantine Malicious Files

Manage Quarantined Files

When reaching out to TAC for additional technical support related to a security event, two critical pieces of information you need to collect from the agent are:

The agent technical support file. This is a file that contains diagnostic information about the agent, such as its configuration, status, logs, and system information. The agent technical support file can help TAC troubleshoot and resolve issues with the agent or the endpoint. You can generate and download the agent technical support file from the Cortex XDR console, or from the agent itself.

The prevention archive from the alert. This is a file that contains forensic data related to the alert, such as the process tree, the network activity, the registry changes, and the files involved. The prevention archive can help TAC analyze and understand the alert and the malicious activity. You can generate and download the prevention archive from the Cortex XDR console, or from the agent itself.

The other options are not critical pieces of information for TAC, and may not be available or relevant for every security event. For example:

The distribution id of the agent is a unique identifier that is assigned to the agent when it is installed on the endpoint. The distribution id can help TAC identify the agent and its profile, but it is not sufficient to provide technical support or forensic analysis. The distribution id can be found in the Cortex XDR console, or in the agent installation folder.

A list of all the current exceptions applied to the agent is a set of rules that define the files, processes, or behaviors that are excluded from the agent’s security policies. The exceptions can help TAC understand the agent’s configuration and behavior, but they are not essential to provide technical support or forensic analysis. The exceptions can be found in the Cortex XDR console, or in the agent configuration file.

The unique agent id is a unique identifier that is assigned to the agent when it registers with Cortex XDR. The unique agent id can help TAC identify the agent and its endpoint, but it is not sufficient to provide technical support or forensic analysis. The unique agent id can be found in the Cortex XDR console, or in the agent log file.

Live Terminal uses the WebSocket protocol to communicate with the agent on the endpoint. WebSocket is a full-duplex communication protocol that enables bidirectional data exchange between a client and a server over a single TCP connection. WebSocket is designed to be implemented in web browsers and web servers, but it can be used by any client or server application. WebSocket provides a persistent connection between the Cortex XDR console and the endpoint, allowing you to execute commands and receive responses in real time. Live Terminal uses port 443 for WebSocket communication, which is the same port used for HTTPS traffic. References:

Initiate a Live Terminal Session

WebSocket

A supply chain attack is a type of cyberattack that targets a trusted third-party vendor who offers services or software vital to the supply chain. Software supply chain attacks inject malicious code into an application in order to infect all users of an app. The purpose of targeting software vendors in a supply-chain attack is to take advantage of a trusted software delivery method, such as an update or a download, that can reach a large number of potential victims. By compromising a software vendor, an attacker can bypass the security measures of the downstream organizations and gain access to their systems, data, or networks. References:

What Is a Supply Chain Attack? - Definition, Examples & More | Proofpoint US

What Is a Supply Chain Attack? - CrowdStrike

What Is a Supply Chain Attack? | Zscaler

What Is a Supply Chain Attack? Definition, Examples & Prevention