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Avaya IP Office Platform Support Certified Exam

Last Update 9 hours ago Total Questions : 190

The Avaya IP Office Platform Support Certified Exam content is now fully updated, with all current exam questions added 9 hours ago. Deciding to include 78201X practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our 78201X exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these 78201X sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Avaya IP Office Platform Support Certified Exam practice test comfortably within the allotted time.

Question # 11

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A.

A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.

B.

A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.

C.

A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.

D.

A caller will hear an automated voice saying “Please Hold”, which can be customized to play a different message by configuring the Music-on-Hold source.

Question # 12

For trunks with a combo card, which two types of interfaces could be present for connecting to Analog or Digital trunk lines? (Choose two.)

A.

BRI

B.

E & M

C.

SIP

D.

Analog

E.

PRI

Question # 13

Six employees in a company have hot-desking enabled, and their calls will be redirected to their voicemail boxes when they log off. The employees want to access their voicemail boxes while they are out of the office. What is the best way to set up Direct Inward Dialing/Direct Inward Dial (DDI/DID) to achieve this?

A.

Set DDI/DID to their Login code

B.

Assign DDI/DID numbers to their extensions

C.

Assign DDI/DID to the short code feature " Voicemail Collect "

D.

Assign DDI/DID to a voicemail module " Recording "

Question # 14

Which application is utilized for upgrading IP Office Server Edition?

A.

Manager Application

B.

Web Manager

C.

System Status Application

D.

Linux Command Line Interface

Question # 15

If ISDN/PRI calls are getting dropped, which tool would be used to troubleshoot the issue?

A.

Debug Manager on DTE port

B.

Debug View with default filters

C.

System Monitor with ISDN L3 filter options enabled

D.

SSA Snapshot

Question # 16

When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

A.

The current time and date of the IP Office system.

B.

The software version and patch level of the IP Office system.

C.

The CPU and memory utilization of the IP Office system.

D.

The number of active calls and the call status on the IP Office system.

Question # 17

Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?

A.

ServiceUser

B.

EnhTcpaService

C.

Administrator

D.

BusinessPartner

Question # 18

A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office™ 500V2.

In the System menu/Time Config Source, which setting would you select to achieve this?

A.

Voicemail Pro/Manager

B.

None

C.

Local

D.

SNTP

Question # 19

Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

A.

The system is misconfigured to ignore refresh messages.

B.

Caller ID is not passed by some carriers.

C.

Calls are being referred incorrectly.

D.

The timer should be set to 2 minutes.

Question # 20

What is the default incoming call route for data calls on the IP Office, and which feature does it access by default?

A.

Hunt group " Data " and Voicemail

B.

RAS access " Dialin " and Voicemail

C.

Extension " Modern " and Auto-attendant

D.

Hunt group " Main " and Auto-attendant

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