The Assisted Service Module (ASM) in SAP Commerce allows customer support agents to:

View the customer's cart using the 360 degree customer view: Provides a comprehensive view of the customer's current cart and purchase history.

Create a new customer account on the customer's behalf: Facilitates account creation for customers directly through the ASM.

Search for a customer's account or session: Enables agents to quickly find and access customer information and sessions for better support.

For more information, refer to the SAP Commerce Cloud documentation: Assisted Service Module.

When creating a new search profile in SAP Commerce Cloud, the following functions are available out of the box:

Create and define facets (Answer B) - Allows you to set up different facets for better search results filtering.

Configure boost rules (Answer C) - Enables you to set up rules to boost certain items in the search results.

Create a boost rule for an individual item (Answer E) - Lets you specifically promote individual items in search results.

For further details, please refer to theSAP Commerce Cloud Documentation on Search Configuration.

The Backoffice Administration Cockpit in SAP Commerce allows administrators to:

View all constraints in the system: Provides a comprehensive overview of all constraints applied within the system, aiding in better management and troubleshooting.

Reload the validation engine: Allows administrators to reload the validation engine to apply changes without restarting the entire system, ensuring efficient updates and management.

For more detailed information, refer to the SAP Commerce documentation on the validation framework: Validation Framework.

Page templates in SAP Commerce Cloud are used for:

Specifying the shared slots: Page templates define common areas (slots) that can be reused across multiple pages, ensuring consistency and ease of maintenance.

Specifying the layout of a page: Templates provide a predefined structure and layout for pages, helping to standardize the design and streamline the page creation process.

For more details, refer to the SAP Commerce Cloud documentation: Page Templates.

When developing a storefront using SAP Commerce Cloud's composable storefront, you should consider:

Communicating with SAP Commerce Cloud using the Commerce REST API: This ensures the client-side application can retrieve and display data dynamically from the SAP Commerce backend.

Leveraging the existing WCMS structure on the server side: This allows for efficient content management and ensures consistency with the existing content management practices.

For more information, refer to the SAP Commerce Cloud documentation: Composable Storefront.

SAP Commerce Cloud provides several out-of-the-box features to import product data, including:

Integration API Module: Allows integration with other systems using APIs to facilitate the import of product data.

Cloud Hot Folders: Enables automatic import of data files placed in designated folders in the cloud storage.

For more details, refer to the SAP Commerce Cloud documentation: Product Data Import.

When creating a customization in SmartEdit, you can:

Update website content without having to rely on the IT department (Answer A) - Empowers business users to make content changes directly.

Personalize the appearance of a page based on user segments (Answer B) - Allows for targeted content and user experience.

For further information, visit theSAP Commerce Cloud Documentation on SmartEdit Customization.