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Question # 4

How are labels used within the Smartforms and Feedback module?

A.

To act as a reference for generating a Smartform report

B.

To add a label to be used as reference by the field engineer

C.

To filter the list of Smartforms

D.

To identify the elements in the Smartform

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Question # 5

What are the benefits of using activity feedback? Note: There are 2 correct answers to this question.

A.

Generate QA reports with the captured data.

B.

Generate checklist reports for the customer.

C.

Assist technicians to record time and materials.

D.

Assist technicians to capture resolutions.

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Question # 6

How can a developer update a record in SAP Field Service Management through the API?

A.

Using a REST-based service

B.

Using an RFC-enabled service

C.

Using an OData service

D.

Using a SOAP-based service

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Question # 7

How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

A.

Create custom business rules.

B.

Activate permissions.

C.

Enable company settings.

D.

Configure checkout workflow steps.

E.

Adjust cloud account settings.

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Question # 8

As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

A.

You apply account-level settings to all databases.

B.

You apply account-level settings to a specific database.

C.

You apply company-level settings to all databases.

D.

You apply company-level settings to a specific database.

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Question # 9

How can you translate a Smartform?

A.

Select the translation language within the designer.

B.

Export it to XML, translate, and upload.

C.

Download it to Microsoft Word, translate, and then upload.

D.

Maintain the translation of the Smartform in the company settings.

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Question # 10

You want to make an activity available on the service technician's mobile device using the planning board. Which of the following are mandatory steps? Note: There are 2 correct answers to this question.

A.

Click and release the assignment.

B.

Check the availability of the technician.

C.

Drop the activity onto the technician.

D.

Identify a suitable technician by skills.

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Question # 11

What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

A.

Notification

B.

Frequency

C.

Condition

D.

Order

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Question # 12

Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note: There are 2 correct answers to this question.

A.

Field Service Performance Dashboard

B.

Field Service Smartforms and Feedback

C.

Field Service Capacity Overview

D.

Field Service Checkout Report

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