External users are the most restricted user type in SAP Build Work Zone, advanced edition. They are guests of your organization and are given access to only the specific private external workspaces to which they have been invited, as well as to their dedicated home pages (for external users) and their user profile1. Therefore, some actions that external users cannot do are:

Create workspaces: External users cannot create workspaces of any type. They can only join workspaces that they are invited to by internal users or other external users2.

Share user homepages with other external users: External users cannot share their user homepages with other external users. They can only view their own user homepage, which shows the workspaces they are a member of and the content they have recently accessed3.

Access My Workspace: External users cannot access My Workspace, which is a personal workspace for internal users where they can store and manage their own content. External users can only access the workspaces they are invited to and the content they are allowed to see4.

External users can do the following actions:

Post in workspace forums: External users can post in workspace forums of the workspaces they are a member of. They can also subscribe to topics, receive notifications, and mark answers as helpful or correct5.

Upload a custom profile picture: External users can upload a custom profile picture for their user profile. They can also edit their profile information, such as name, email, phone number, and bio.

References:

1: External Users - Overview

2: Managing External Users

3: User Home Page for External Users

4: My Workspace

5: Forum Section

: User Profile

SAP Build Work Zone administrator types are divided into three levels: company, workspace, and area. Each level has a corresponding role collection that needs to be assigned to the users who perform administrative tasks at that level. The company administrator role collection enables users to manage the overall SAP Build Work Zone service instance, such as creating workspaces, assigning workspace administrators, and configuring global settings. The support administrator role collection enables users to access the support portal and perform tasks such as viewing logs, monitoring performance, and managing incidents. The workspace administrator role collection enables users to manage a specific workspace, such as creating areas, assigning area administrators, and configuring workspace settings. The sub-workspace administrator and area administrator types do not require a role collection assignment, as they are created and managed within the SAP Build Work Zone content manager by the workspace administrator or the area administrator respectively. References:

SAP Build Work Zone, advanced edition - SAP Online Help

Explaining the Provisioning of Users and Roles in SAP Build Work Zone

 Workspace types are the categories that define the visibility and accessibility of workspaces in SAP Build Work Zone. There are three types of workspaces: public, private, and external. Public workspaces are open to all users of the system and can be discovered and joined by anyone. Private workspaces are restricted to invited members only and cannot be searched or accessed by others. External workspaces are created for external users who are not part of the system and can only access the workspace through a unique URL. Hidden and recommended are not workspace types, but workspace attributes. Hidden workspaces are those that are marked as hidden by the workspace owner or administrator and do not appear in the workspace list or recommendations. Recommended workspaces are those that are suggested to the user based on their profile, preferences, or activities. References:

What are SAP Build Work Zone workspaces? |Summer Tutorial Series |Lesson 3: Workspaces, section “Step 1 – Creating a new workspace”

[SAP Build Work Zone Administrator Guide], section “Workspaces”

 Launchpad shell plugins are HTML5 applications that can be deployed to SAP Build Work Zone using SAP Business Application Studio. The deployment process is automated and involves creating a project from a template, adding the shell plugin code, and deploying the project to the SAP BTP subaccount HTML5 application section. The launchpad administrator can then add the shell plugin app to the launchpad using the launchpad configuration cockpit. References:

Exploring Launchpad Plugins - SAP Learning

Add a new HTML5 application to the MTA - SAP Help Portal

Creating and Configuring Shell Plugin Apps - SAP Help Portal

 In My Inbox, you can access content from the following components:

Workflows from SAP Build Work Zone: You can process tasks that are created by workflows that you design and run on SAP Build Work Zone. For more information, see Using My Inbox.

Workflows from SAP BTP Workflow Management: You can process tasks that are created by workflows that you design and run on SAP Business Technology Platform Workflow Management. For more information, see Configure My Inbox App.

Notifications from other SAP solutions: You can receive notifications from other SAP solutions that are integrated with SAP Build Work Zone, such as SAP SuccessFactors, SAP S/4HANA, SAP Ariba, and SAP Fieldglass. For more information, see Exploring the Information Architecture. The option B is not correct because notifications from SAP SuccessFactors are not accessed directly in My Inbox, but rather through the integration with SAP Build Work Zone. References:

Using My Inbox

Configure My Inbox App

Exploring the Information Architecture

Action

Endpoint

Create a user profile

POST /Users

Update specific fields of a user profile

PATCH /Users/{id}

Update the entire user profile

PUT /Users/{id}

Return a list of user profiles

GET /Users

The {id} parameter is a unique identifier for each user profile. The POST, PATCH, and PUT methods require a JSON body that contains the user attributes and values to be created or updated. The GET method can accept query parameters to filter, sort, or paginate the user profiles. For more details, you can refer to the SCIM 2.0 specification1 or the Microsoft Entra SCIM implementation2

The SAP Cloud Transport Management service integration allows you to transport various content artifacts between subaccounts, such as UI integration cards, applications, and workpages. UI integration cards are reusable user interface elements that display data from different sources in a consistent way. Applications are software solutions that run on SAP Business Technology Platform and provide specific functionality for users. Workpages are collections of UI integration cards that can be arranged in different layouts and accessed from the SAP Build Work Zone home page. Workspaces are not content artifacts that can be transported using the SAP Cloud Transport Management service integration, but rather logical containers that group related content artifacts and provide collaboration features for users. References:

UI integration cards: [UI Integration Cards]

Applications: [Applications]

Workpages: [Workpages]

Workspaces: [Workspaces]

You can enable the following features as sections in a workspace: content, workpages, and forums. The content section allows you to add different types of content to your workspace, such as cards, widgets, applications, documents, links, and videos. The workpages section allows you to create and edit pages that display content in a flexible layout. The forums section allows you to create and participate in discussions with other workspace members. You can also subscribe to topics, receive notifications, and mark answers as helpful or correct. The applications and messages features are not available as sections in a workspace, but you can access them from other places. You can add applications to your workspace as content items or as tiles on your workpages. You can access messages from the notification center or from the SAP Mobile Start app. References:

Content section: [Content Section]

Workpages section: [Workpages Section]

Forums section: [Forum Section]

Applications: [Applications]

Messages: [About Notifications] and [SAP Mobile Start]