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Certified Implementation Specialist - Event Management Exam

Last Update 15 hours ago Total Questions : 115

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Question # 4

What is Event Management licensing based on?

A.

The number of unique nodes that can send events to the instance

B.

The number of connectors and listeners it will collect data from

C.

The number of connectors it will collect data from

D.

The number of CIs in the CMDB that it will be monitoring

Question # 5

What two key steps must be performed after creating a new connector instance? (Choose two.)

A.

Assign a MID Server to the connector

B.

Enter credentials for the connector

C.

Debug the connector

D.

Test the connector

E.

Activate the connector

Question # 6

What are the valid states an alert can be in during its lifecycle?

A.

Open, Reopen, Flapping, Closed

B.

New, Updating, Waiting, Complete

C.

Open, Updating, Swinging, Closed

D.

Open, Warning, Flapping, Clear

Question # 7

What attribute is used to consolidate events into a single alert?

A.

Event Rules

B.

Message Key

C.

Alert Priority

D.

Severity

Question # 8

If events are not matching to alerts as you would like, what field should be changed?

A.

Resource

B.

Message Key

C.

Node

D.

Metric Name

Question # 9

Within the ServiceNow IT Operations Management solution set, which statement most accurately describes what Event Management is?

A.

The process responsible for defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services

B.

The process responsible for ensuring the capacity of IT Services and IT infrastructure is able to deliver agreed upon service level targets in a cost-effective manner

C.

The process responsible for recovery action and planning through machine learning

D.

The process responsible for monitoring all abnormal occurrences throughout the IT infrastructure, allowing for normal operations, and detecting and escalating exception conditions

Question # 10

A Service is not viewable in Operator Workspace. What could be the issue?

A.

The service is a manual service

B.

The service is not set to operational

C.

The service was created through Service Mapping

D.

The service is a technical service

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