Summer Sale Special 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: ex2p65

Exact2Pass Menu

ServiceNow Certified Field Service Management (FSM) Implementation Specialist

Last Update 21 hours ago Total Questions : 86

The ServiceNow Certified Field Service Management (FSM) Implementation Specialist content is now fully updated, with all current exam questions added 21 hours ago. Deciding to include CIS-FSM practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our CIS-FSM exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these CIS-FSM sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any ServiceNow Certified Field Service Management (FSM) Implementation Specialist practice test comfortably within the allotted time.

Question # 4

Location, skills, and availability are used to determine what?

A.

The best field agent for a task

B.

Customer preferred technicians

C.

Work order qualification

D.

Agent schedules

Question # 5

When using territory management, what can field service admins assign to an individual or group?

A.

Skills

B.

Parts

C.

Routes

D.

Locations

Question # 6

What can be used to send articles, notices, and announcements to relevant customers?

A.

Email notification

B.

Service Portal notification

C.

Targeted communication

D.

SMS Message

Question # 7

If geolocation is not enabled, the agent’s starting position for a given day defaults to what?

A.

The last task location for each field agent for a given day

B.

The first task location for each field agent for a given day

C.

The agent's home office location

D.

The geographic coordinates returned from the agent's mobile device

Question # 8

Which operational role is responsible for performing work onsite and reporting status?

A.

wm_manager

B.

wm_qualifier

C.

wm_dispatcher

D.

wm_agent

Question # 9

Where can dispatchers view real-time locations of agents?

A.

Agent map

B.

My task map

C.

Manager map

D.

Dispatch map

Question # 10

What determines which tasks appear on the task panel in dispatcher workspace?

A.

Task Panel Filters

B.

Task Panel Sorting

C.

Task Panel Dispatcher filters

D.

Task Panel Card Fields

Go to page: