Location, skills, and availability are used to determine what?

When using territory management, what can field service admins assign to an individual or group?

What can be used to send articles, notices, and announcements to relevant customers?

If geolocation is not enabled, the agent’s starting position for a given day defaults to what?

Which operational role is responsible for performing work onsite and reporting status?

Where can dispatchers view real-time locations of agents?

What determines which tasks appear on the task panel in dispatcher workspace?

What can customer service agents use to create and view associated work order tasks for customer cases?

What criteria are utilized in auto-assignment of work order tasks? (Choose three.)

Users can be assigned work order tasks and edit these records if they: (Choose two.)

Which of the following resources are critical for a successful implementation? (Choose five.)

When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?

Dependencies can only be set for work order tasks in which state?

As it pertains to dynamic scheduling configuration, matching criteria, weighting, and ranking method are components of what?

What field service model is used for maintenance at regular intervals?

As it pertains to dynamic scheduling, what is this an example of government customers are higher rank and private sector customers are lower?

In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?

What sets and enforces the order in which a single field agent or multiple field agents perform the tasks assigned to them?

Which operational role can view the calendars of team members to check availability, view the skill distribution, and create or edit skills of team members?

As it pertains to time recording, FSM Rate Card Task Work (Billable) and FSM Rate Card Task Work OT (Billable), are examples of what?

What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?

What state must a work order request be in to set dependencies for work order tasks?