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Certified Implementation Specialist - Software Asset Management Professional Exam

Last Update 16 hours ago Total Questions : 141

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Question # 31

As part of the discovery process, when records are written to the software installation table a check is performed to determine if the information already exists in the discovery model table, if a record exists, what does the system do?

A.

The record is deleted and recreated to ensure the most recent discovery model is recorded.

B.

Nothing, the record exists so it is ignored.

C.

A new record is created for the installation in the discovery model table.

D.

A reference to the discovery model record is identified and associated to the software installation record.

Question # 32

Which of the following features are available from the main publisher results screen of the License Workbench? (Choose three.)

A.

All Publishers

B.

Publisher Compliance

C.

Pinned Publishers

D.

Publisher License Metrics

E.

Publishers Out of Compliance

F.

Publisher Software Models

Question # 33

Software reclamation is integrated with which of the following to automate the process of uninstalling software from devices and reclaiming those software rights?

A.

Integrated Risk Management

B.

HR Management

C.

Client Software Distribution

D.

Incident Management

Question # 34

Once downgrade rights have been populated in the Downgrade Rights table, can they be deleted?

A.

Yes, they can once accepted

B.

They can be deleted or deactivated

C.

They cannot until all associated allocations have been removed

D.

No, they cannot

Question # 35

How often is the scheduled job for the normalization process run?

A.

Nightly

B.

Weekly

C.

Every time Discovery is run

D.

Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized

E.

Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized

Question # 36

What are three ways to get software asset data into ServiceNow?

A.

Clone, Background Script, Discovery

B.

Import Data, Plugin, Clone

C.

Discovery, Import Data, Manual

D.

Plugin, Background Script, Manual

Question # 37

What is the definition of Partially Normalized?

A.

A discovery model normalized based on publisher field alone.

B.

The software discovery model has not yet completed its run through the normalization process.

C.

A discovery model was normalized based on publisher and product fields only.

D.

A discovery model was normalized based on publisher, product, version fields.

Question # 38

Software Asset Management (SAM) Professional reports can be delivered in which formats? (Choose three.)

A.

PowerPoint

B.

PDF

C.

CSV

D.

XLS

Question # 39

What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

A.

ITSM

B.

Asset Management

C.

Orchestration

D.

Discovery

E.

Deployment management

Question # 40

When specified during an entitlement import, which of the following is matched to data in the Content Service Library and used to create a software model automatically?

A.

Purchage Order (PO)

B.

Software Model

C.

Publisher Part Number (PPN)

D.

Asset Tag

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