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Question # 4

What table is populated with the content library data that is pulled from the content service?

A.

samp_sw_package

B.

cmdb_sw_product_model

C.

sam_content_library

D.

cmdb_ci_spkg

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Question # 5

During contract negotiations, what report could you run to gain visibility to products nearing end-of support?

A.

Software Contract Lifecycle Report

B.

Software Model Lifecycle Report

C.

Software Licenses Report

D.

Software Support Report

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Question # 6

Which of the following is set in a software entitlement and used during reconciliation to determine your compliance position?

A.

Reconciliation rule

B.

Compliancy rule

C.

Baseline KPI

D.

License metric

E.

License allocation

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Question # 7

How are Microsoft Office 365 reserved licenses handled after true-up?

A.

They are automatically converted into regular licenses

B.

They are automatically disabled until additional licenses are purchased

C.

They are automatically deleted and must be re-reserved

D.

They are automatically removed from true-up calculations and billed separately

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Question # 8

What role(s) are required to import financial data for use in software spend detection? (Choose two.)

A.

sam_spend_import

B.

sam_spend_manager

C.

sam_user

D.

sam_admin

E.

procurement_user

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Question # 9

Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)

A.

Service Mapping

B.

HP UCMDB

C.

Microsoft SCCM

D.

ServiceNow Discovery

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Question # 10

The license metric attributes related list contains metric values set in software entitlements, and is used for reconciliation (metric group, license metric, and software model combination).

A.

True

B.

False

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Question # 11

On the License Workbench, which of the following is defined as the “Estimated cost of remediating non-compliance”?

A.

Software spend

B.

Reconciliation cost

C.

True-down cost

D.

Over-licensed cost

E.

True-up cost

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Question # 12

Software usage data can be imported utilizing:

A.

Transform Map

B.

Other Third Party Sources

C.

System Center Configuration Manager (SCCM)

D.

Manually

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Question # 13

Mechanism for mapping data from the import set table to the permanent table in ServiceNow is called:

A.

Mapping Assist

B.

Transform Map

C.

Reconciliation Map

D.

Discovery Map

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Question # 14

Which catalog provides a listing of goods offered or available by a third party?

A.

Service Catalog

B.

Model Catalog

C.

Item Catalog

D.

Vendor Catalog

E.

Product Catalog

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Question # 15

Select the field attribute that indicates whether this product result is from the most recent reconciliation run.

A.

Current

B.

Last

C.

Active

D.

Latest

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Question # 16

As part of the software normalization process, software discovery models are normalized via which mechanisms? (Choose two.)

A.

Fix script

B.

Scheduled job

C.

Business rule

D.

Integration

E.

Workflow

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Question # 17

ServiceNow Discovery has 4 phases: Scanning; Classification; Identification; and Exploration.

In which phase is the software running on a device identified?

A.

Classification

B.

Scanning

C.

Exploration

D.

Identification

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Question # 18

Which of the following are valid on import errors (vs. after import) when using the automated entitlement import feature? (Choose three.)

A.

Purchased rights should be greater than 0

B.

The end date must be greater than the start date

C.

Publisher Part Number and Software Model not found

D.

Duplicate entry

E.

Publisher Part Number already exists

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Question # 19

Match terms with the definitions related to Strategic Conformance:

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Question # 20

Software Asset Management (SAM) Professional reports can be delivered in which formats? (Choose three.)

A.

PowerPoint

B.

PDF

C.

CSV

D.

XLS

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Question # 21

What type of publisher lifecycle information does the Software Lifecycle report prioritize?

A.

Information provided in the demo data

B.

Information entered by the user

C.

Information entered by the publisher

D.

Information provided by the software library

E.

Information provided by the publisher pack

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