MAC-16A Apple ACMT 2016 Mac Service Certification Exam exact Exam Questions

ACMT 2016 Mac Service Certification Exam

Last Update 10 hours ago Total Questions : 50

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Question # 1

Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?

Disk Utility

Verbose mode

Activity Monitor

Console

Question # 2

What information is stored in iCloud Keychain? SELECT THREE.

Touch ID and passcode used to unlock your iOS device.

Safari website user names and passwords.

Most Wi-Fi network names and passwords.

Apple ID purchase history and account balance.

Credit card numbers and expiration dates.

Find my iPhone locations for all enabled devices.

Siri request history.

Question # 3

Which of the following is the correct definition of a router?

A router connects networks together isolating traffic within each network.

A router is any computer, printer, or other electronic device that could potentially communicate with another device over the network.

A router is the physical layout of the cables and devices on a network.

A router allows one computer or device to make requests on behalf of another over a network.

Question # 4

Where can a user disable the automatic login of a user account?

System Preferences > Users & Groups > Login Options

System Preferences > Security & Privacy > General

System Preferences > Security & Privacy > Privacy

System Preferences > Users & Groups > Login Items

Question # 5

Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?

AirDrop does not support files larger than 5GB.

The iMac (Early 2009) does not support AirDrop.

On the MacBook Air, Randall must first click "Don't see who you're looking for?"

OS X Yosemite cannot AirDrop with OS X Mountain Lion.

Question # 6

Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?

Create a new Apple ID at appleid.apple.com.

Send an email to iforgot.apple.com.

Click Find your Apple ID on appleid.apple.com.

Answer the security questions on.

Question # 7

Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

In the Utilities folder on the startup disk.

In the Applications folder on the startup disk.

In the Security & Privacy pane in System Preferences.

In the Utilities menu when booted to OS X Recovery.

Question # 8

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

Startup from OS X Recovery and choose the Get Help Online option.

Startup from an OS X Install DVD and choose the Get Help Online option.

In order to use Safari, the customer will have to restore the hard disk from a Time backup.

She must first install OS X on an external disk, then use Safari to search Apple Support articles.

Question # 9

Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?

Attempt to open a different Pages document.

Quit Pages and try to open the document with Text Edit.

Quit Pages and adjust the framework which may be mismatched.

Restart from a different volume and try to reproduce the issue.

Question # 10

Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.

Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.

The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.