Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent.

The customer service agent may request additional information form the customer

The merchant is notified and given 15 days to dispute the fraud claim

If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account

If the fraud claim is rejected, the customer is notified and given 15 days to respond

Select the case life cycle design that follows the quidelines for identifying and naming stages.

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement, you need to set the___________in the service level to 3 days.

Which two aspects of application delivery are improved by using Direct Capture of Objectives? (Choose two.)

Select and move the Business Architect tasks to the Journey Centric Delivery project order column and place them in the correct order.

You are developing a car maintenance application for a car service enter. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.

Which two configuration options perform the correct assignment routing? (Choose two.)

In which two situations do you use a Data Transform? (Choose Two)

In which scenario is it appropriate to remove a landing page from an application?