PEGACSSA72V1 Pegasystems Certified Senior System Architect (CSSA) 72V1 exact Exam Questions

Certified Senior System Architect (CSSA) 72V1

Last Update 19 hours ago Total Questions : 93

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Question # 4

Which of the following requirements can be implemented using Next Best Action?

Provide the customer service representative with a list of potential reasons the customer has called.

Provide problem-solving guidance for customer service representatives so every customer is treated consistently.

Identify why response rates for a campaign in a region are lower than the company average.

Reduce average handle time of each customer interaction to less than two minutes per incident.

Question # 5

Which two design configurations limit the need for scrolling when an application is used on a mobile device? (Choose Two)

Use grid layouts rather than repeating dynamic layouts to display tabular data.

Hide noncritical information until needed.

Configure UI controls to use native controls on mobile devices.

Set the width for layouts in percentages.

Question # 6

You populate a data page with product information. The product information varies based on the Product ID. Which implementation maximizes reusability?

Create a data page and report definition for each context. Use parameters to filter the results of the response data transform.

Create a data page sourced with a report definition. Circumstance the report definition based on context.

Create a data page sourced with a connector. Specialize the data page by class based on context.

Create a data page sourced with a report definition. Us^ parameters to specify a filter condition to retrieve specific results based on context.

Question # 7

While running an application, a user notes that a system exception occurred. Which log do you review to identify the issue?

Pega

BIX

Alert

AlertSecurity

Question # 8

A company sends a standard confirmation email whenever a case is created.

In which layer of the Enterprise Class Structure (ECS) could you apply the email correspondence?

Implementation

Enterprise

Unit

Division

Question # 9

A claims management application sends notifications based on the type of damage. Each notification includes a privacy statement, which varies by country. Which implementation satisfies this requirement?

Create a multivariate circumstanced rule, a circumstance definition, and a circumstance template.

Create a multivariate circumstanced rule and a when rule.

Create a single property circumstanced rule and a when rule.

Create a single property circumstanced rule.

Question # 10

A health plan application includes a process for surgical procedure requests. Currently, there is an evaluation subprocess in which a physician reviews the diagnosis and enters the recommended procedure and its urgency. The request then advances to a medical director who analyzes the feedback and approves the appropriate procedure. The health care organization has created a new requirement, which states that three physicians can perform the evaluation independently. Only two evaluations are necessary to advance the case to the medical director.

In order to allow the three physicians to review the orders in parallel, how would you configure the process?

Add a Split Join shape, add a list of physicians, and call the surgical procedure request process.

Add a Split Join shape, add a list of physicians, and call the evaluation process.

Add a cascading approvals shape that is called by the evaluation subprocess.

Add a Split For Each shape, add a list of physicians, and call the evaluation process.