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SHRM Senior Certified Professional

Last Update 3 hours ago Total Questions : 134

The SHRM Senior Certified Professional content is now fully updated, with all current exam questions added 3 hours ago. Deciding to include SHRM-SCP practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our SHRM-SCP exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these SHRM-SCP sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any SHRM Senior Certified Professional practice test comfortably within the allotted time.

Question # 21

Which is a characteristic of an HRIS program that improves the value of an organization ' s data?

A.

Data storage procedures that encourage knowledge workers to retain data on an individual basis

B.

Data that supports decision-making through the sharing of information

C.

Data that can be shared and is widely accessible without many restrictions

D.

Data management procedures that prevent the editing, adjusting, and adding of information

Question # 22

At an organization positioned for substantial growth, the HR leader is evaluating whether to outsource several HR functions. Which question should the HR leader first consider in the evaluation process?

A.

Will the vendor provide consistent service and ensure regulatory obligations are met?

B.

Could the transition to outsourcing create substantial disruption of work on current projects?

C.

How could outsourcing help the organization best manage HR service delivery levels?

D.

Will the cost of outsourcing HR functions provide a measurable return to the bottom line?

Question # 23

An HR department at a midsize company hosts regular manager meetings to provide updates regarding company structure practices, and policies. During the recent meeting, the HR director notified all managers of the company ' s new code of conduct policy and plans for an upcoming training about the policy. The policy explicitly states that managers must not form personal relationships with their direct reports. The HR director explains that the policy was created because concerns about fairness related to promotions and rumors about favoritism were beginning to cause conflict within some departments. Some of the managers express that training is not necessary, but they all agree to attend it. A few days after the training, the HR director receives a complaint from an HR employee who claims to have seen a manager and one of the manager’s direct reports at a restaurant. The HR director was already concerned about this manager ' s judgment because the manager approved a promotion for the same direct report even though the direct report has documented performance-related issues. The HR director discusses the issue with the manager. In response, the manager criticizes the new policy and insists the relationship did not impact the direct report ' s promotion recommendation. The manager also states that the training was unclear and that other managers have the same opinion.

Which action should the HR director take first to reduce favoritism from managers when making promotion decisions in the future?

A.

Collaborate with managers to develop objective criteria for promotion decisions.

B.

Hire an external consultant to further tram managers on the code of conduct and ethical practice.

C.

Remind managers in writing of the company ' s expectations for fair employee treatment.

D.

Mandate that managers provide comprehensive justification for promotion.

Question # 24

In one of the warehouses of a retail company, several international employees complain to HR that the warehouse manager has forbidden them from speaking in their native language in the workplace. The HR manager speaks with the warehouse manager, who says there have been several reports that the international employees only interact with each other and they have difficulty conversing with the local employees due to language barriers. The HR manager also learns that the international employees can speak the primary language used in the company well enough to understand instructions from their supervisors. Fortunately, there have been no incidents of safety issues where language has been a barrier between local and international employees. However, senior management believes there is a lack of rapport between local and international employees and instructs the HR manager to resolve the issue.

Which action should the HR manager take to address the international employees ' complaints about the warehouse manager?

A.

Communicate to the international employees that senior management believes there is a lack of rapport between the local and international employees

B.

Consult with senior management about whether it is acceptable to forbid international employees from speaking in their native language in the workplace.

C.

Ask the warehouse manager if there is a business need to forbid international employees from speaking in their native language.

D.

Instruct the warehouse manager to attend a diversity, equity and inclusion.

Question # 25

Which strategy is most effective in motivating individual employee performance?

A.

Moving employees off tasks to new assignments

B.

Keeping employees intermittently updated

C.

Discussing the importance of the work being done

D.

Changing the performance goals regularly

Question # 26

Which process should the HR manager use to identify employees’ developmental needs and readiness for future roles?

A.

Talent reviews

B.

Succession planning

C.

Workforce planning

D.

Performance reviews

Question # 27

Which describes an appropriate use of a personality assessment during the hiring process?

A.

Encourages similarity among members serving on a team.

B.

Assists managers in evaluating the performance of employees.

C.

Helps job applicants determine their potential ability to perform certain job tasks.

D.

Provides employers with information on job seekers ' compatibility with job requirements.

Question # 28

A small company in the energy industry has a policy that states that employees who work overtime hours will be compensated with leave rather than with cash. Due to the nature of the industry, overtime work is common for employees who work in departments within the company’s core areas of operations. Employees throughout the company have been unhappy with this policy for many years, but have remained willing to work overtime hours when asked. However, managers are becoming increasingly reluctant to approve the leave that employees have earned because it leads to staffing shortages. As a result, more and more employees are refusing to work overtime hours. Senior leaders ask the company ' s HR business partner (HRBP) to investigate the problem further and to provide a solution. Senior leaders accept a recommendation from the HRBP to amend the current overtime policy to provide overtime pay to employees in the core areas of operations. Because they work so little overtime no change is recommended for employees in the administrative areas.

The administrative employees complain that the new policy is unfair. What should the HRBP do?

A.

Tell the administrative employees that they should document their grievances in writing so that HR can formally present their complaints to the company ' s senior leaders

B.

Meet with administrative employees to address their concerns and explain the rationale behind the business decision.

C.

Invite administrative employees to discuss their concerns with HR.

D.

Conduct a salary review for administrative staff to ensure they are being paid competitively.

Question # 29

Which provision should an employer put in place to mitigate security concerns when creating a bring-your-own-device policy?

A.

Mandate a complex password protection for accessing employer servers.

B.

Gain consent from employees to access personal email, data, and web activity.

C.

Prevent all employees from accessing work emails through their mobile devices.

D.

Ensure that employees are not connecting to employer data outside of the workplace.

Question # 30

The global mobility team contacts an expatriate on assignment and advises that a new position has opened in the home country and a repatriation process will be initiated in two weeks. What is the most effective way to manage the repatriation process in this situation?

A.

Extend a sincere apology to the expatriate for the untimely repatriation and offer assistance to minimize any inconveniences.

B.

Provide a thorough job description to prepare the expatriate for the new assignment and offer to connect them to the new manager.

C.

Assess the situation of the expatriate with regard to repatriation against current assignment terms and conditions.

D Inform the expatriate of the details of the repatriation and reassure them that everything will be handled by the home country

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