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SHRM Senior Certified Professional

Last Update 2 hours ago Total Questions : 134

The SHRM Senior Certified Professional content is now fully updated, with all current exam questions added 2 hours ago. Deciding to include SHRM-SCP practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our SHRM-SCP exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these SHRM-SCP sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any SHRM Senior Certified Professional practice test comfortably within the allotted time.

Question # 1

A small organization recently hired a new CEO with a strong marketing background. The CEO establishes a new sales approach focused on expanding business opportunities through the creation of new products, which will be marketed and sold by the sales force. The CEO believes her effectiveness is impaired by having too many direct reports. The CEO meets with the CFO and HR director. They decide to reduce the CEO ' s number of direct reports to those most relevant to the CEO ' s vision for the organization. The remaining employees are reassigned to the CFO who already oversees a team of three. This change allows the CEO to more effectively focus on the vision HR releases a memo informing employees of the change in reporting structure.

The CFO proposes a plan to improve process efficiency within the organization and asks the HR director to implement it. Some employees dislike the plan and refuse to follow it. What should the HR director do?

A.

Hold a meeting with employees and listen to their concerns about the plan.

B.

Invite the CFO to reinforce the need for employees to follow the plan.

C.

Focus on telling the employees about the benefits of implementing the plan.

D.

Conduct interviews with the employees who are refusing to follow the plan.

Question # 2

A new HR director is hired into the HR department of one at a midsize, engineering company. The HR director immediately notices that, unlike all other major departments, HR is never invited to any important meetings, or involved in strategic discussions. The president of the company sees the sole use of an HR department as meeting legal requirements and the core duties of the HR director are to onboard new employees, help them complete their paperwork and address employee complaints. The HR director sees several areas where HR can add value to the company such as improving employee engagement, automating various HR systems, and introducing a performance review process. The HR director recognizes that the company needs one to two additional HR employees to truly be able to implement these important initiatives. When the HR director asks the president about the possibility of hiring two new HR employees, the president laughs and replies that one HR employee is costing the company more than enough.

A recently hired female engineer submits an HR complaint saying that she is not given the most visible opportunities despite her being one of the most experienced engineers at the company. After confirming that this is happening what should the HR director do in response?

A.

Meet with the employee ' s manager to develop a career plan to provide more visible opportunities for the employee.

B.

Develop an equal opportunity statement and email it to all employees.

C.

Make the engineer ' s manager aware of the bias and require diversity training for the team.

D.

Form a women ' s mentoring group within the company.

Question # 3

A nonprofit health care facility conducts an engagement and culture survey, and the results indicate that employees throughout the organization believe leadership engages in favoritism by providing unequal opportunities for staff. General perceptions of the company ' s culture are poor, and many employees report intentions to leave their jobs. Several additional concerning findings are isolated to the philanthropic department, which is responsible for acquiring donors and securing charitable partnerships. Employees from this department report poor working relationships among staff, including gossiping and bullying among co-workers. Although the leadership team is aware of the poor working relationships in the philanthropic department, they have not asked the department director to address the issues because of the department ' s outstanding performance in recent years. However, after considering the recent survey results the leadership team decides to initiate a project to address the culture issues at the facility overall and within the philanthropy department specifically. The operations VP will oversee the project and ask an HR business partner (HRBP) to lead the project. The VP of operations requests that the HRBP collect additional survey data and conduct focus groups during the first phase of the project.

Some members of the leadership team provide the HRBP with a list of employees that they think would be good participants for the focus groups. These leaders are adamant that the HRBP should draw participants from the list. Which action should the HRBP take?

A.

Inform the leaders that HR will follow best practices when selecting focus group participants.

B.

Explain to the leaders why using only employees from the list might exclude important perspectives.

C.

Conduct one focus group with the recommended employees and one with randomly selected employees.

D.

Remind the leaders that the operations VP asked the HRBP to lead the project.

Question # 4

The hiring practices of a company include fully screening prospective employees prior to a job offer, which is then unconditional. A new HR manager wants to instead begin extending conditional offers. Which reason best illustrates an advantage of extending conditional offers from the company ' s perspective?

A.

A conditional job offer shows greater interest by the company.

B.

A candidate can be onboarded more quickly when a conditional offer is extended.

C.

Extending a conditional offer shows interest in the candidate more quickly.

D.

There is immunity from a discrimination standpoint when a conditional offer is withdrawn.

Question # 5

Which is the best example of using strategic management to create a competitive advantage?

A.

Retaining compensation records for analytical purposes

B.

Providing safety training to all employees

C.

Eliminating work processes that do not add value to the end customer

D.

Enforcing a workplace flexibility policy to help employees achieve work/life balance

Question # 6

The original deadline for a project was shortened by two weeks. Subsequently, the project manager learns that the project schedule must be shortened by another two weeks. Which action by the manager would best motivate the team to take on the new schedule?

A.

Conduct a workforce analysis to assess if there is a need to hire more people for the team.

B.

Send the project staff to training to efficiently and effectively conduct the work.

C.

Conduct a team-building session to encourage greater working relationships among project staff.

D.

Offer an incentive to project staff if the new schedule is met.

Question # 7

A company prepares to implement a system that requires employees to use their mobile phones to submit hours worked. Before implementing the system, which should the HR team consider first?

A.

Effects of automation on the payroll processing team

B.

Security and encryption of the transmitted information

C.

Technology skills of the employees who will use the system

D.

Training needed for managers to approve time recorded in the system

Question # 8

A rapidly growing technology start-up company with 200 employees forms a new team to handle recruitment for the company that is independent of the HR team. The recruitment team does not have any specific guidelines for hiring. The HR director wants to establish guidelines to prevent the theft of intellectual property and insists that the recruitment team begin conducting background checks to verify applicants ' criminal histones. The recruitment director feels that background checks create unnecessary delays and that the multiple interviews used to make selection decisions serve the same purpose as a background check.

Despite the HR director’s insistence, the recruitment director continues to hire without conducting background checks. Which is the best action for the HR director to take to ensure that background checks are conducted?

A.

Ask a senior leader to mediate the disagreement and have the power to make the final decision.

B.

Meet with the recruitment director to discuss concerns and jointly develop ideas on how to find a compromise.

C.

Ask the recruiting director to conduct background checks on a trial basis to determine how disruptive they are to the process.

D.

Tell the recruitment director that HR will not process new hires unless that candidate has had a background check.

Question # 9

A firm is experiencing an increase in behaviors that violate its code of ethics. Which recommendation should the VP of HR take first to reduce these incidents?

A.

Ask management to openly discuss and support the code of ethics.

B.

Implement a system for employees to reaffirm the code of ethics annually.

C.

Revise the code of ethics to ensure it is clearly written.

D.

Reprimand publicly those individuals who violate the code of ethics.

Question # 10

A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company ' s leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation.

The HR director does not have the technology knowledge necessary to understand many of the best work practices recommendations provided by employees. What should the HR director do to ensure all information included in the best work practices documentation is accurate?

A.

Create teams of employees in each department that can create, edit, and approve all best work practices documentation relevant to the department.

B.

Ask the employees ' managers to proofread all best work practices documentation to ensure they reflect accurate information.

C.

Contact administrative assistants in each department to answer technical questions.

D.

Conduct online research to verity that the company ' s best work practices meet industry standards.

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