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EXIN BCS Service Integration and Management

Last Update 1 day ago Total Questions : 40

The EXIN BCS Service Integration and Management content is now fully updated, with all current exam questions added 1 day ago. Deciding to include SIAMF practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our SIAMF exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these SIAMF sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any EXIN BCS Service Integration and Management practice test comfortably within the allotted time.

Question # 1

What is a characteristic of the layers in a SIAM ecosystem?

A.

The service integrator is independent from the retained capabilities, even if it is internally sourced.

B.

The service integrator layer cannot be provided by the customer organization.

C.

The service providers cannot be part of the customer organization.

D.

The service provider layer is where end-to-end service governance, assurance and coordination is performed.

Question # 2

In the SIAM structure that uses a lead supplier as the service integrator, who has the contractual relationship with the external service providers?

A.

customer organization

B.

lead supplier

C.

prime vendor

D.

service integrator

Question # 3

A customer organization has an internally sourced service integrator.

What is a responsibility of the customer organization’s retained capabilities?

A.

defining the roadmap for technology, data, and applications

B.

managing end-to-end performance of the service providers

C.

performing day to day management of service provision

D.

providing service communications

Question # 4

Which process records and manages service issues that are interrupting the availability of a service?

A.

change management

B.

incident management

C.

problem management

D.

request fulfillment

Question # 5

Which processes are strongly related to event management?

A.

business relationship management, change and release management, and incident management

B.

monitoring and measuring, incident management, and availability management

C.

portfolio management, business relationship management, and problem management

D.

problem management, change and release management, and monitoring and measuring

Question # 6

A service provider wants to deploy a change that will affect the end-to-end service.

Who is responsible for confirming that the change has been evaluated for risk?

A.

change management forum

B.

integrated change advisory board

C.

service owner

D.

service provider

Question # 7

Within SIAM, what does not support effective management of cross-functional teams?

A.

clear goals and objectives

B.

knowledge, data and information

C.

roles and responsibilities

D.

world class toolset

Question # 8

An important DevOps concept is the incremental of new functionality, followed by user feedback before the next increment.

In a SIAM ecosystem, what should be put in place specifically to support this DevOps concept?

A.

automated test suites for the end-to-end service

B.

integrated change advisory board

C.

removal of waste from the process

D.

trust the service providers and empower them to deliver their services without interference

Question # 9

Which process evaluates and negotiates proposals from prospective service providers?

A.

contract management

B.

financial management

C.

service level management

D.

supplier management

Question # 10

What is an activity of the Plan and Build stage of the SIAM roadmap?

A.

appoint service providers

B.

define the strategic objectives

C.

performance management and improvement

D.

selecting the implementation approach

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