Spring Sale Special Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: buysanta

Exact2Pass Menu

VeriSM Foundation

Last Update 14 hours ago Total Questions : 40

The VeriSM Foundation content is now fully updated, with all current exam questions added 14 hours ago. Deciding to include VERISME practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our VERISME exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these VERISME sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any VeriSM Foundation practice test comfortably within the allotted time.

Question # 1

Technology is changing fast and this provides significant challenges for service management.

What is a generic challenge identified for service management?

A.

Ensuring cost is matched to budget

B.

Matching expectations to business relationships

C.

More complexity and less visibility

D.

Service management approaches support constraints

Question # 2

The Define stage of the VeriSM™ model produces a definition of what good service looks like.

During which process does this activity take place?

A.

Create the service blueprint

B.

Create the solution

C.

Define consumer needs

D.

Gather requirements

Question # 3

In Lean, different types of waste are distinguished.

What type of waste is “producing at levels of quality more than required by the customer"?

A.

Inventory

B.

Overdelivering

C.

Overprocessing

D.

Overproduction

Question # 4

New technology has led to changes within organizations.

Which is one of these changes?

A.

Services are driven by stable management practices which discourage technology innovation.

B.

Services can be delivered from anywhere to anywhere.

C.

Services now undergo a more rigid functional change approach within organizations.

D.

Services that rely on traditional rigid management approaches are preferable to organizations.

Question # 5

How does DevOps advance service management practices?

A.

DevOps advances service management practices by shifting them to the left, making them leaner.

B.

DevOps sets up the principles for service management practices.

C.

DevOps should be used only to develop new products and services.

D.

DevOps was established later than service management and therefore does not advance service management practices

Question # 6

How can Agile be used to support service management?

A.

Agile cannot be used as it is a project management-only practice

B.

For building products and services iteratively

C.

For easy acceptance of all service management practices across the entire organization

D.

To build all service management processes like traditional waterfall projects

Question # 7

VeriSM™ introduces the concept of the Management Mesh. This combines the four elements of resources, management practices, environment and emerging technologies to create and deliver products and services.

In which element should frameworks such as ITIL or methodologies such as COBIT be included?

A.

Emerging technologies

B.

Environment

C.

Management practices

D.

Resources

Question # 8

What is a key benefit of cloud?

A.

Enhanced internal communication

B.

Increased quality of the infrastructure

C.

Increased speed of infrastructure service

D.

Reduced operating risks

Question # 9

Emotional intelligence defines two main competencies: personal and social.

Which two skills belong to the social competence?

A.

Joining social groups and actively communicating with them

B.

Knowing social media and what people or situations can influence us

C.

Social awareness and relationship management

D.

Social content management and using social techniques

Question # 10

An organization is growing rapidly and therefore wants to reconsider all their processes. They find that testing is too risky. They want to minimize costs of fixing errors resulting from late discovery of integration and test errors. Which management practice would best address this issue?

A.

Agile

B.

CX/UX

C.

Lean

D.

SIAM

Go to page: