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Question # 4

You are taking over a class that has many problem with the previous instructor, who was terminated for his lack of technical knowledge. Although you are well-qualified to tech the course, you realize that is essential to establish your credibility before will NOT help you establish credibility with the class?

A.

Mentioning the reasons the previous instructor was terminated

B.

Stating your qualification to tech the course

C.

Stating that each student will be graded based on his or her performance of the objectives.

D.

Informing the class of you expectations and defining the classroom rules

E.

Allowing the class to ask about your background

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Question # 5

Mr. Jenkins is presenting a lecture that requires no direct feedback from the students until the presentation has finished.

Referring to the above scenario, what can Mr. Jenkins do during the lecture to determine if the students understand his presentation?

A.

Observe the class during the presentation for nonverbal clues.

B.

Use good visual aids and nonverbal gestures in the presentation.

C.

Immediately establish his credibility so that the students learn out of respect for him.

D.

Use analogies and anecdotes to guarantee student understanding.

E.

He should do nothing, a test at the end of the presentation will determine student understanding.

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Question # 6

You are teaching a class and find yourself n an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

A.

Contact your training manager and ask him/her to write a memo to the students as an apology.

B.

Move forward and ignore the issue.

C.

Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.

D.

Laugh and look at the students in their eyes for approval.

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Question # 7

An Instructor knows a humorous story that will highlight a point they are trying to convey to the class. The story is of questionable taste for the audience. How should the instructor proceed?

A.

The instructor should tell the story as it will highlight a concept

B.

The instructor should ask the students that might be offended to leave the room

C.

The Instructor should not tell the story

D.

The Instructor should ask permission from attendees to tell the story

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Question # 8

Which e-Business certifications does EC-Council offer? (Select three)

A.

Certified Computer Operator

B.

Certified E++Technical Consultant

C.

Certified e-Business Consultant

D.

Certified e-Business Associate

E.

Certified Project Manager

F.

Certified e-Business Professional

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Question # 9

Martin is conducting a First Look session of ENSA program for nearly 60 attendees over the Internet. Which of the following instructional methods will be most effective for a large audience?

A.

Webinar

B.

Group discussion

C.

Giving the students independent assignments

D.

Case study

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