72301X Avaya Aura Communication Applications Support Certified exact Exam Questions

Avaya Aura Communication Applications Support Certified

Last Update 10 hours ago Total Questions : 95

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Question # 11

A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura® Media Server (AAMS), Avaya Breeze ™ is not sending the correct information in the Request URI to match a regular expression in Session Manager.

Where do you configure the Media Server URI (ce-msml@avayA.com) that Avaya Breeze ™ will send to

AAMS via Avaya Aura® Session Manager (SM)?

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform >

Configuration > Attributes.

Use SSH to Avaya Breeze ™ and edit the “/etc/config.properties” file.

Use Avaya Aura® System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze ™ element.

Use Avaya Aura® System Manager web GUI to access the Engagement Development Platform >

Configuration > Avaya Aura® Media Server.

Question # 12

Which two trace tools are available for Session Manager? (Choose two.)

the CallTrace command on the Session Manager Command Line Interface

the traceSM command on the Session Manager Command Line Interface

Trace Viewer in the System Manager GUI

the List trace command on the Session Manager Command Line Interface

Pcap

Question # 13

What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?

Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.

Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue the su – root command, and then execute the traceSBC command.

Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue the sudo su command, and then execute the traceSBC command.

Question # 14

Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?

A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP

device (without an Avaya Aura® Communication Manager profile).

A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).

A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).

A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

Question # 15

After upgrading Avaya Aura® Application Enablement Services (AES), the customer’s CTI application does not seem to be working.

Which two methods can be used to verify AES system status? (Choose two.)

Access the TSAPI web interface to monitor AES.

Access the AES command line, and run the status aesvcs cti-link command.

Access the AES web console, and view the services status in the AES menu.

Access Communication Manager (SAT), and run the statapp command to view AES services status.

Using Communication Manager’s System Administration Terminal (SAT), run the status aesvcs ctilink command to see the service state.

Question # 16

After you finish the Avaya Breeze ™ installation you notice that the host name is incorrect.

How can you change the hostname in Avaya Breeze ™?

Using System Manager (SMGR), navigate to Breeze > Server Administration

Using SSH client login to the Breeze server and run the command CEnetSetup

Using System Manager (SMGR), navigate to Elements > Routing > SIP Entity

Using SSH client login to the SMGR server and run the command CEnetSetup

Question # 17

What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?

Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform

> Server Administration, and read the Version displayed.

Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform

> Server Management, and read the Version displayed.

Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion command.

Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute the swversion –

PresenceServices command.

Question # 18

Refer to the exhibit.

Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.

Based on this information, what is and is not working?

The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect.

The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The public network is not working.

The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working.

The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication

Manager is not working.

Question # 19

Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?

traceTURN, traceSTUN, and traceHTTP

traceWEB and traceSM

traceSTUN, traceTURN, and traceCE

traceHTTP and traceCE

Question # 20

Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.

1. Clearly stated the problem.

2. Detailed the findings.

3. Clarified the problem.

When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?

Install a patch to fix the problem.

Praise individuals for contribution.

Implement a solution.

Update the Knowledge Management database.