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Avaya Aura Communication Applications Support Certified

Last Update 8 hours ago Total Questions : 95

The Avaya Aura Communication Applications Support Certified content is now fully updated, with all current exam questions added 8 hours ago. Deciding to include 72301X practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our 72301X exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these 72301X sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Avaya Aura Communication Applications Support Certified practice test comfortably within the allotted time.

Question # 11

When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…”

instead of the users named followed by “please enter your password…”.

After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura®

Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into

AAM.

How can this problem be fixed?

A.

Change clid-numbering 0 SAT form to send the correct CLID.

B.

Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID

modification rule to correct the incoming CLID format.

C.

In Session Manager, configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity.

D.

Having identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is public,

change public-unknown-numbering 0 SAT form, to send the correct CLID.

Question # 12

Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?

A.

CSTA

B.

TSAPI

C.

SIP

D.

WCF

Question # 13

Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

A.

Business Partners

B.

Avaya Tier 2

C.

Third Party Support

D.

Avaya Tier 3

Question # 14

In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?

A.

Enable traceFM with the STUN/TURN option enabled.

B.

Enable traceSBC with the STUN/TURN option enabled.

C.

Enable traceHTTP with the STUN/TURN option enabled.

D.

Enable debug logging on SBCE and look in ipcs.log.

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