When an expense amount is entered during the confirmation step

When the billing document for the service order is created

As soon as the service order items are all released

When time is posted onto a service order using a time sheet

If the service bundle contains a service part and the item is released, the system automatically creates a purchase requisition for the service part.

You can manually change the price of the service bundle using condition type PPR0.

You can enter a product that represents a service bundle as a sub-item in another service bundle (nested service bundles).

Pricing for the sub-items belonging to a service bundle is ignored.

The account assignment object for the main item is inherited in the sub-items.

UI variants and changes

Custom business objects

Custom business roles

Migration projects

A service quotation can be automatically converted into a service contract with either Fixed Pricing or Time & Material-based pricing.

A service quotation can automatically create a service order when accepted.

A service quotation can automatically create a service notification when accepted.

A service quotation can represent either a Fixed Price or a Time & Material cost estimate to a customer.