Last Update 3 days ago Total Questions : 75
The Energy and Utilities Cloud Accredited Professional (AP-207) content is now fully updated, with all current exam questions added 3 days ago. Deciding to include Energy-and-Utilities-Cloud practice exam questions in your study plan goes far beyond basic test preparation.
You'll find that our Energy-and-Utilities-Cloud exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these Energy-and-Utilities-Cloud sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Energy and Utilities Cloud Accredited Professional (AP-207) practice test comfortably within the allotted time.
consultant has been tasked with gathering and aligning requirements fram a small group of key
stakeholders for an Energy and Utilities Cloud implementation.
Which approach would be most effective for eliciting business requirements from the small group of
stakeholders?
An energy company was recently onboarded on Energy and Utilities Cloud. They want to launch a customer
service portal that provides customers with a 360-degree view of their energy and utility accounts and
includes guided processes for common actions.
Which Energy and Utilities Cloud application should they use?
The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?
An administrator for an energy company recently built a new FlexCard that shows whether a customer is
enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?
During a discovery session, an energy company mentioned they have a high response rate for customer
satisfaction surveys. However, the company has noticed consistently negative feedback about its electric
utility-payment set-up, stating the customer would like to see payment confirmations from their respective
financial institution with payments.
What's one area the consultant should consider for process improvement?
An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers
An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up
the Advanced Rule on the Order with the Entity Filter type “Qualification.” The filter selects the accounts
with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?