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Salesforce Certified Experience Cloud Consultant (EX-Con-101)

Last Update 8 hours ago Total Questions : 185

The Salesforce Certified Experience Cloud Consultant (EX-Con-101) content is now fully updated, with all current exam questions added 8 hours ago. Deciding to include Experience-Cloud-Consultant practice exam questions in your study plan goes far beyond basic test preparation.

You'll find that our Experience-Cloud-Consultant exam questions frequently feature detailed scenarios and practical problem-solving exercises that directly mirror industry challenges. Engaging with these Experience-Cloud-Consultant sample sets allows you to effectively manage your time and pace yourself, giving you the ability to finish any Salesforce Certified Experience Cloud Consultant (EX-Con-101) practice test comfortably within the allotted time.

Question # 1

Ursa Major Solar (UM5) is evaluating Salesforce Partner Relationship Management (PRM) to help improve its current channel sales performance.

In which two ways can Salesforce PRM help UMS accelerate channel sales?

Choose 2 answers

A.

Enable partner lead routing

B.

Automate partner entitlement assignment in Channel Sales teams

C.

Extend automated quoting capabilities to partners

D.

Use partner tiering in channel sales hierarchy

Question # 2

Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’sbusiness processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.

What should BC closely into during the evaluation phase?

A.

Lightning Bolt solutions

B.

Community Connect

C.

Digital Experience framework

D.

SDLC (Software Developer Life Cycle) for Experiences

Question # 3

AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.

What should AW Computing do to accomplish this goal?

A.

Give access to its internal orgs using Chatter groups

B.

Open its Slack implementation to all customers

C.

Create a site with the Customer Service template

D.

Create a site with the Marketing Microsite template

Question # 4

Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.

Which template should UC select?

A.

Customer Account Portal

B.

Help Center

C.

Partner Central

D.

Build Your Own

Question # 5

The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder. However, the admin is not able to create it fromthe contact record.

What could be two reason causing this issue?

Choose 2 answers

A.

The Salesforce Administrator is not assigned a role in Salesforce.

B.

The Salesforce Administrator is not a member of the Partner Community

C.

The account record associated with the contact record is not enabled as a partner.

D.

The Salesforce administrator is not marked as a delegated administrator on the partner account.

Question # 6

Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.

How shouldthe administrator limit the fields available in the customer portal?

A.

Utilize CSS overrides to hide unwanted fields.

B.

Create a page variation for the customer portal to hide unwanted fields.

C.

Use Field-Level Security to remove access to the unwantedfields.

D.

Utilize the Developer Console with coding to hide unwanted fields.

Question # 7

No More Homelessness (NMH) recently launched a public site. The Support team has received feedback that someof the articles aren ' t showing up in the search results for unauthenticated or

guest users.

How can NMH ensure that articles are shared with all guest users?

A.

Select " Visible in Public Knowledge Base " at the article level.

B.

Create a custom permission set for Public access.

C.

Select " Public " organization-wide default for the article type at the org level.

D.

Create a custom profile for Public access.

Question # 8

UrsaMajor Solar (UMS) noticed that quest users are unable to see images on its customer portal.

Which setting should UMS enable in order for quest users to see the images?

A.

“Enable Image Connect for guest users” in the Administration Workspace

B.

“Let guestusers view asset files and CMS content available to the community " in the Administration Workspace

C.

“Allow guest users to self register” in the Administration Workspace

D.

The " Jepson " theme in the Builder Workspace

Question # 9

Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.

What should be done to help UC with user management?

A.

Recommend partners share user credentials.

B.

Delegate external user administration.

C.

Implement a limit on new users and password resets.

D.

Create a new user form that automatically triggers a process to create a user.

Question # 10

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.

What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

A.

Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.

B.

Use the standard self-registration configuration under Experience Workspace and leave thedefault Account field empty.

C.

Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.

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